Worst lab experience EVER! I went to Valley Clinical Lab at 1555 East St. in Redding, which is not…read moreeven listed on Yelp. The blood draw went OK but they only allow one person in the tiny office at a time so you have to wait out in the hallway. I called and asked for my results and they told me they couldn't send them electronically. (I would have to go back in to get a paper copy.) I had billing problems from day one and when I called to try resolve the issue, the phone would ring forever and then hang up on me. Or if I got really lucky, I would leave a message and no one would ever call back. The next few times I called, the phone rang endlessly and no one would pick up. Do yourself a favor and go to any other lab!

Wait, time is minimal, especially compared to other labs. staff are easy to talk to. comfortable…read moresurroundings. It is the only lab I want to go to.

Great customer service, very kind, clean place, feels safe! This is definitely where I'll continue…read moreto go!

Great service, efficient, fast and genuine people. Everyone was kind and personable from start to…read morefinish. Achieved everything needed for my job screening and left nothing undone.

20$ cancellation fee for online purchase, inability to cancel order if you purchased it for someone…read moreelse, order can't be refunded if canceled after 2 months - predatory practices overall

Went in today 5/13 for some important blood work. The first gal poked me 3 times looking for a…read morevein and sent me over to her coworkers room. This guy (I believe his name was Brent), manhandled my arm with a needle in it and after trying to get my blood 3 times said I'd need to come back because they are only supposed to try for blood 3 times (3+3=6?). Not only would I never come back there again, they took my lab slip so I can't go to Enloe (where there are competent people) without going back to my doctor and getting a new order. If you don't like your career, change it. Don't be huffing and puffing when you're too incompetent to do your job and start to hurt the patient.

Ohhhh the fun things you have to do when you start a new corporate job... Options sent to me from…read moreLabCorp (via email) for a drug test urinalysis was either 9 AM- 10 AM or 1 PM - 2 PM. They have very specific hours in which you can go in and get your drug testing done. I happened to arrive at 1:25 PM and upon walking in was treated a little rudely due to having not properly checked in via the kiosk in awaiting area. I had never been there before and had no idea I had to "check in" because the detailed email I had received didn't specify I had to do so. The lady at the check-in desk made sure to reiterate, "they only did drug testing at certain hours of the day". I reminded her that I was there during the "certain hours of the day" that being between 1-2pm (the time was 1:25 when I walked in). After her initial rudeness and my test got underway her attitude changed and she was fairly decent. I was walked back to a room, and had to show my ID, give the registration number sent to me in the email, then was led to a one person bathroom, given a cup and instructions. She then told me to place my purse, anything in my pockets, including my car keys in a lock box. She locked the box and I was told to not flush the toilet or run the water, after peeing in the cup. Afterwards I was to hand the filled cup back to her, and she checked the toilet, told me to wash my hands and then she flushed the toilet (weird that I wasn't allowed to flush it). We went back into the other room to finish the process of labeling and verifying the sample container. She then had me check and confirm my name/registration number and walked me back to the bathroom, unlocked the box with my personal items in it, said we were finished and SEE YA! I walked out. The entire process took about a half an hour.

Tonya was so sweet, she reassured me and made me laugh! Can't believe I didn't know this place…read moreexisted sooner. Will definitely be back! (Hopefully not haha)

This people are lazy useless idiots! Twice they have scheduled the same tests on my wife. We made…read moreclear we live out of town and have a long drive after showing up 30 mins eraly for an appointment they scheduled and confirmed when we walked in they said they have to cancel the appointment and reschedule because he wanted to go to lunch? And wanted her to take another day off from her job to come back a 3rd time due to the same guy! Terrible lazy and unprofessional! Don't let them screw you over too.

You can't make this crap up. Office hours say open at 6:30. I am fasting and damn straight I want…read morethis done so I can get my coffee.. so I show up at 6:50. I get in and find out it is appt only untll 9:30. There is not another sole innthe building. No one except the nurse. Not one patient. And the nurse tells me she cannot see me for my simple one test blood draw until 7:30... because I guess that's when the next open appointment is. Keep in mind it does not say appointment on the phone recording for open times. Anyway... luckily there is a quest less than a mile away that opens at 7:00 to walk ins...

WTF? So impersonal. You have to drive all the way there just to see if your blood is ready to be…read moredrawn yet if the lab order is in. No one wants to answer their phone.

Please attempt to use any other lab before you submit to the agony of quest. Any attempt to contact…read morethem by phone is not allowed, I walked in to just get a question answered which apparently is not allowed either. Zero customer service, I just recently moved back to Chico, they were not like this before I left 3 years ago.

Wow. A lot of hate. I just don't get it. I have had nothing but GREAT experiences here. My first…read morevisit there and EVERYone was friendly, professional and seriously, almost perfect. I arrived when I was told to. Filled out my paperwork and was called back to the room like in less than 10 minutes. The nurse who did the intake was warm and professional... cute too. The NP who saw me, Dr, Yaminifar was thoughtful, concise and I was at ease with him. I look forward to a long relationship with him and Ampla. Don't go in expecting a bad experience, Just go in and be normal. They are wonderful.

Staff are considerate and nice. My wait time to see the doctor is generally 10 minutes. Dr…read moreAl-Dwairi is professional, kind, and I trust his opinion. I have several chronic illnesses, and feel he's on top of them. His nurse is wonderful, too. I always have a positive experience at this clinic.

3 hour wait for check in. They hand pick from the list and don't do it in order. 3 hours is…read morerediculous why do we pay these people???

My visit today went very well, from check in to the wonderful people that took care of me. My nurse…read moreMaria explained all tests to me and took her time. My PA Niki Ott worked with me to figure the best way to get as much information on what was going on. I never felt ignored or rushed to leave. I was told to check mychart later for results, but didn't need to, Niki called and went over the results.