Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Plummer was running a little late but called and let me know earlier jobs took longer than…read moreexpected, so good communication. Plummer was friendly and knowledgeable We had a problem turning water on after new water heater installed. Plummer came back to fix it right away (we should have checked it before he left but he should have too). Work was reasonably priced and bid was accurat.

Our hot water pipes were making loud clicking noises. Several other plumbers told us we had to…read morehave the whole water lines replaced for about $10,000. They wouldn't even look under the house. Gabe and Owen went down and found right away that some pipe hangers were too tight for when the pipes expand a little. They replaced them for a lot less, and the noises went away. What a relief to find an honest and competent plumber.

My wife and I are so happy we found Gabe at "Hoyt Family Plumbing" we all know how hard it is to…read morefind a reliable, honest, professional service company in any profession. I have found the best plumber in Albany, Oregon. We have had Gabe to our home for 3 different upgrades (Moen Home Smart Water Valve System, Black Pipe Repair/Upgrade, Gerber ADA Toilet) and in every instance he's notified us 30 minutes prior to arriving, respected our home, reasonable pricing and professional clean work. Thumbs up to Gabe

A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

We had a main line plumbing issue and weren't able to use our bathrooms. We needed service ASAP…read more Called another company and they said the earliest they could help was a week out. Roto-Rooter employees came early the next morning and fixed our problem quickly, and they did a thorough job. We saved $75 too by donating cans to their food drive.

I'm writing this review to warn others about the high pricing practice experienced…read more While the work performed was technically satisfactory, I was unhappy with the exorbitant amount charged. Had I not had a time constraint, I would have gone with another company. If you are considering Roto-Rooter, I strongly urge you to get multiple quotes first.

Zachary was great , knows his work and done it well, I had an old 30 years water heater and he came…read morecheck it out and came back with a similar water heater now I am saving on electricity, he came the same day I call and took couple hours and done plus he haul away the old one, I would recommend EZ Flow any day, great work and fast, thanks again for your service.

Auto responded quickly to inquiry here on yelp. Even had a convenient book a consultation tool…read moreright here. Booked the appt. Made sure I was home during the appointment time. No show. No call the day of or before, despite it showing and stating the appointment was booked. My advice: dont use so many technology advertising/booking tools if your business doesnt have the capacity to integrate them into your schedule properly. People will use booking tools you provide and expect them to be honored the same as a booking over the phone.

We had the dreaded moment of our water heater leaking from the bottom, clearly overdue for…read morereplacement. I did a search for plumbers in the area with excellent reviews, favoring small businesses and Peak showed up in the top 3. Raymond at Peak was a stellar communicator, responsive, and offered us really quick service. The price for everything, including a good water heater, was a little below the range that Google said to expect, and we felt affordable. Raymond was also a delight to engage with when he came to install. We will be reaching out to Peak for any of our future plumbing needs!

The hot water tank at my business died. Within 24 hours my new tank was installed and I was back to…read morework. Very personable and professional. Would use again.

I reached out on Saturday and got a quick response from Jessica saying they could come that day but…read moremy weekend was already busy. Jessica let me know that was no problem, they could send someone out Monday morning. She wasn't sure what time, possibly between 10 and 11 but they would call me before arriving. I missed the call from Nicole while in the shower, but she followed up by a text to make sure I knew Jonathan would be here within 35 minutes. I love this attention to customer service. Jonathan showed up as scheduled and took a look at my water heater and assessed what my issue was which was low water pressure at the kitchen faucet and he informed me that I did not need a new water heater, which was a big relief. Jonathan is the one that helped me with my hose bib and just as last time he was very friendly and knowledgeable. He identified the issue as likely some buildup in the line at the kitchen faucet. He was able to back-flush the line and found a small chunk of rust from my lovely steel pipes. It had gotten stuck and caused sediment buildup. Water pressure restored, no water heater replacement needed (phew) and I am back in business! I love their cost structure because it's not by the hour. It's by the job and what they do, etc. and I find that to be extremely reasonable. Their combined affordability, personable employees and exceptional customer service, is why I keep coming back to them. I highly recommend them! Thanks Jessica, Nicole and Jonathan!

Dear Jeremiah W…read more Please explain why the costs for "drive time" and "warranty" were not disclosed before the service was booked, yet were added to the final bill. Mr. Rooter advertises flat-rate pricing rather than hourly charges; if that is truly the case and prices are not determined arbitrarily, why are your flat-rate prices not available anywhere online? Additionally, your technician serviced an elderly woman's home and charged an excessive amount for the work performed. This is deeply concerning. Shame on your business for engaging in such practices.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and…read moreexplained everything thoroughly. he gave me a bid showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

From the owner: Trident Plumbing is a service dedicated to providing great quality plumbing repair at a fair price…read moreto homeowners and commercial businesses in Oregon. A five-star rated plumbing company, Trident Plumbing focuses on the highest level of customer satisfaction by paying close attention to the details of each job and using the premium quality materials without gouging our clients checkbook. Our plumbers are experts in the installation of all major plumbing fixture brands, They are trained on pumps, water heaters, tankless water heaters, sewers & drains. If you’re looking for a plumber in Salem, Aumsville, Stayton, Jefferson, Albany, Eugene, and surrounding areas, Trident Plumbing is the honest choice. We are proud to be your Hometown Plumber.