My sister was a patient at Margate Rehab for 28+ days. The care was top notch from the Nurses to…read morethe CNAs to the PTs and OTs to the Dietary staff. My sister is mentally-challenged and everyone treated her with great respect and caring. The nursing staff came in at each shift change, introduced themselves and asked her if she needed anything. They came around several times during the day and evening to refill and refresh water. My sister loved all the food but the portions were often so large that she only ate half. PT and OT addressed all her issues and needs so that she could come home and not go to a nursing home. She is doing well now at home and even climbs the stairs only using the handrail - one of the goals. Be sure to treat the staff with gratitude and the way you would like to be treated. I would like to give a special shout out to CARLINE LOUIS JOSEPH. Every day she went above and beyond. She always had a kind work for my sis. She tightened the sheets on her bed every time she was in her wheelchair. She didn't just deliver the meal trays, she took the time to set everything up so it was easy to eat. She helped with her TV. And much more. Everyone who cared for my sister was great but Carline was a stand out.

Hi,I just spent 45 days at Margate nursing and Rehab facility.This is a 10 star facility for…read moreRehabing an Injury. First ,the Rehab facility ,Victoria runs the center ,excellent staff . Kathy, yanilla, thadine,Odie, Cat, Gladys, Rosalind to name just a few ,the best staff to help you get well on the mend. They all treat you like your someone special.They will push you to get well. This was my 2nd time Rehabing at this facility, I wouldn't want to go anyplace but margate. The best in Rehab . Next are the aides that take care of all your other needs. They are the best. Cleona, Rose, Ruth, Lora, to name a few. They treat you like your Special, The best . Cleona ,the best .The nurses take care of all your meds,great group of ladies. Next the food for a facility like this ,you get 3 meals a day. I never got food outside facility. Food was pretty good. Last Dr. Molina, Friendly and Professional .Nice guy made you feel at home . I will never forget all of the staff at margate nursing and Rehab facility.PS thadine Good Luck.

My Dad spent the last few years of his life at Park Summit after we moved him from another place…read more We were hesitant to move him since he was in his late 80's, but everything about Park Summit was wonderful. Abby Blacker provided great help in making the process easy. He was welcomed and settled in quickly, While he complained daily to me about the food and maintenance at the other place, he spoke glowingly of everything at Park Summit. We were so grateful that his last years were spend in a warm, wonderful place with great staff. Thanks to all.

Senior Living at its Finest ! Stepmom is a full time resident and loves the lifestyle !read more

I was in the Palms for congestive heart failure after two weeks in the hospital. I was there for…read moreone month and I can't tell you how wonderful they all were there my condition improved day by day and when I went back two weeks after I left to bring treats to everyone I was greeted with hugs from several of the staff members. It's not perfect, but it certainly helped me a lot.

As the primary caregiver for my 93-year-old grandmother, finding the right nursing home was one of…read morethe most emotional and important decisions our family had to make. After visiting Palms Care Nursing, I can say with complete confidence--it was the best choice we could've made. From the very first day, the staff welcomed my grandmother with kindness, patience, and professionalism. The nurses and caregivers especially Kisha, treat her like family. They always calling her by name, engaging her in meaningful conversation, and paying attention to her preferences and routines. I visit several times a week and have never seen anything but genuine compassion in their interactions. What really stood out to me was how clean and peaceful the facility is. Her room is bright, well-kept, and always smells fresh. The common areas are warm and inviting, with comfortable seating, make the space feel more like a home than an institution. I know how hard it is to place a loved one in a facility, but Kisha (Guest Services Coordinator) has given me peace of mind. I sleep better at night knowing my grandmother is not just safe--but happy, respected, and loved. To the staff at Palms Care Nursing Center, thank you for becoming an extended part of our family.

My wife is being well cared for here! Very nice, clean facility with courteous, professional staff!…read more Thanks everyone for your dedicated service!

Patients rights are completely unknown. The first floor seems to have nice people,night 2nd floor…read moreis a nightmare. Patient care is rude , disrespect and down rights cruet.personal privacy doesn't exist.' It's the coldest anywhere, not only temperature but in kindness, gentle handling patients are screamed at talk to they don't have a brain may have dementia but they do not deserve to be screamed like that or treated the way they are. I didn't happen to have either one. I just happen to have a UTI. I thought I would be there for three days, a week later I'm still here. I did complain on yelp how many changes were made at least on the first floor I have no idea whether the second floor made any changes but those nurses need to find another profession. They may have a tough job, but remember, they are the ones that chose it. they figured it would be an easy job and it isn't privacy is no question I go to the bathroom and the door are left open. Also, one of the physical therapist is very good. Her name is Larissa the rest of them questionable they do as little as they possibly can get away with it. They go through my things at night when I'm sleeping and remove my own private belongings then they tell me that that they can't give them back to me unless they list every thing that I have brought from home even though majority of everything I brought from home is an over-the-counter cream bomb devils claw for pain, stool softener, little things that I would be needing to take care of myself at home.The TV is so low that you can't understand what they're saying tiny close caption is so tiny. You can't read it so that's a waste of time altogether. This is against the law that they go through my private things. This is an invasion of privacy and I intend to do whatever I can about it because this is the wrong way to treat anybody no matter who they are no matter what their mental condition or the physical condition they do not have the right to be disrespected and be treated like that. they didn't mean anything unless they made a noise. I happen to be one that's able to make a noise and I got some attention. They will be happy to see me leave. I'm sure but I'm not finished because invasion of my privacy and taking my medication and my things that belong to me and we're harming nobody, I wasn't taking them, I only carry them all the time with me because I never know when I'm going to need them in public. I checked the law and it is against the law so I fully intend to do what I can about it. I had a meeting today with the board apparently that would decide whether I wenthome and they decided that I'm not going home because of the medication things that they found in my pocketbook. Well, we're gonna find one way to get out of here and they will pay for it and it might cost them a lot of money in fines, which is exactly what they deserve. Some of the employees are really wonderful. I can say that Neville, who the pharmacist at night is really a gentleman and keep his word he gave me my medicine on time.Most of them come in, They tell me they don't even know who I am where did that come from? They never heard of me. The assistant administrator apparently came by to see me after the meeting today, to really give me a chewing out about the lotions that I have to rub all my torn shoulder to relieve pain. Now she wants listed every single thing that I take that helps me with pain and to get through life without prescriptions that is completely unnecessary. She does not have to have that and she needs to read the privacy reports again there are no danger to anybody, including myself. This has been an experience. I wish onnobody, but the reason I may be here was because so many of these patients have absolutely no voice they do not know that they can complain to anybody where they even have a right, and if they complain, they'll just simply be labeled as demented ,what they're doing that is unfair. Do not choose a place like this with your loved one because this is one of the worst places you could be to go to die this is certainly a place that I will either die in the place or die trying to get out because it looks like I'm not going to get out anytime soon not unless I complain enough and cause enough problem and they can brace themselves because they never saw a fighter like a lion like me . the state will be in here on them with fines if they don't get their act together real fast and it might happen before I'm out of here Dietitian has worked very hard and understands my condition. He's probably one of the few very capable people a lot of smiling people all promising all kinds of wonderful thing don't believe a word of it.

I used Aspen to rehab from ACL replacement surgery. Everyone from the front desk staff to the…read moretherapists were friendly, positive, and very professional. I had amazing results and believe a lot of it was due to Aspen's care.

I just received a monthly newsletter from horrible, aspen rehab. It seems they are now directing…read moretheir advertising toward seniors. As a senior who had a horrible experience with this profit driven organization, I plead with seniors or anyone who truly needs rehab to please stay away from this place!!!! You are just a dollar sign and not a human in pain. And please, read, read, read what you sign. You will be responsible for what your insurance does not cover. BEWARE!!!!

If I could give Nspire zero stars, I would. Do NOT bring your loved one here…read more My father is a resident at Nspire, and what I've witnessed is absolutely heartbreaking and unacceptable. He has fallen multiple times and was left lying on the floor--naked and alone. Not only is this undignified, but it's also dangerous. He cannot feed himself, yet staff routinely drop off his food and walk away. The meals sit untouched and grow cold because no one assists him. On one visit, I was there for over six hours--not once did anyone come to change him or check on him. The nurses? Sitting at the desk. The aides? Overwhelmed or indifferent. When food was delivered during my visit, the aide casually said, "You can feed him." When I asked who would feed him if I wasn't there, she responded that she had other residents to tend to. Unacceptable. The room smelled horribly of neglect, and when concerns are raised, the excuses pile on: "Our backs hurt," or worse--suggestions that we hire a private nurse on top of the Medicare, Medicaid, and Social Security funds they are already receiving for his care. This is not just poor service--this is neglect. Nspire is failing its most vulnerable residents while collecting substantial payments. It's time for lawyers, advocates, and health care authorities to take a hard look at what's really happening behind these doors. Our seniors deserve better. My dad deserves better. Enough is enough.

Nurses don't care it takes them a half an hour to answer the call buttons thre are bugs crawling on…read morethe floor food is bad lf you care about your loved one don't bring them here.

I spent 4 weeks in encompass following a fall in my femur. I could not walk and after the surgery…read moreI went to encompass. They sent a vehicle for my transfer . Encompass is both a hospital and rehab center. The staff were professional and kind . The food was excellent. The physical therapy helped me to walk. I would highly recommend this facility and as a NP with a doctorate for over 30 years I appreciate quality care, cleanliness and meeting the goals my physician and I planned.

My mother-in-law's admission to this rehab facility was handled extremely poorly from start to…read morefinish. I personally drove her to the facility and provided a 30-minute arrival window, followed by a 10-minute advance notice before we arrived. Despite this, no one was prepared to receive her. When we arrived, there was no staff member to greet us, and it took over 20 minutes for someone to locate a wheelchair. During that entire time, my mother-in-law--an elderly patient--was forced to wait in the car, in the Florida heat, which was completely unacceptable. The care only worsened once she was inside. When my mother-in-law asked a tech nurse for assistance to use the bathroom, she was shockingly told to "go urinate in your diaper." This comment was not only degrading and cruel, but deeply concerning for a healthcare facility that is supposed to care for vulnerable patients with dignity and compassion. I raised these serious concerns directly with the CEO and requested accountability. Although we had a face-to-face meeting, I never received any follow-up, explanation, or response afterward. Based on our experience, I would strongly advise families to place their loved ones elsewhere. The lack of preparation, basic care, and respect shown here is alarming. No one deserves to be treated this way. The only positive is that the rehab technicians were very good.

I think the community should know how unethical the billing practices are at Trinity Health. I've…read morehad 10 PT visits and the Trinity Health Billing dept wants to overcharge me and force me to pay over $600 / session the insurance gouging rate which is well over the walk in rate of $100 / session. Look at these rates people - this is the balance they defer to patients after the insurance pays them the fair amount. I expect more from a non profit Catholic hospital. The care I was given by the therapists was professional - this review is about the exorbitant charges they expect and I would advise people to go outside of a hospital platform.

The quality of care here is good and has kept me going!…read moreEmails, texts and phone calls will not let you forget an appointment starting a week out up until the day you arrive.

Took a tour on a busy week day. Everyone was happy and…read morefriendly, even the residents in wheelchairs. The concierge Matthew, knew them all, and they knew him. Matthew is s the issue solver. The rooms appear neat, and clean. You would expect that nursing home rumor of the smell!! There was NONE. That you Matthew for the tour. We give a 4 / 5 since we didn't get to experience the food.

Where should I start ! The lack of staff. The response time when you call for help. Sometimes as…read morelong as 40 minutes. Admin dosent return calls or emails. I can keep going. It should be shut down.

great experience. Personnel very proactive. Return calls on time, readily available to assist…read moreSeniors with Long term Residence within Assisted Living Communities. Works Well with families at no cost, which is very good.

From the owner: Senior Care Experts provides Assistance to all Seniors with Long term Residency Needs (Senior…read morePlacements) at NO COST. We have expert nurses and lead administrators ready to assess your needs and connect you to right community. We assist not only with placement but with discharge planning.