1. Worksite PAY

    1. Worksite PAY

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    Mission Viejo, CA

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    Worksite PAY

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    7 years ago

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    Garnett-Powers and Associates

    Garnett-Powers and Associates

    (2 reviews)

    This review is for The University of Southern California Postdoctoral Scholar Benefit Program,…read morewhich is administered by Garnett-Powers and Associates. Quite simply, the "benefits" are a MESS. It's difficult to understand what your benefits are, the process to find a provider is lengthy and time-consuming, and once you find a provider, it's difficult to actually get the care you need. I was initially enrolled in the medical HMO, dental HMO, and vision plan. I discontinued the vision plan because it was nearly worthless. Then switched from the dental HMO to the POS plan. Let me point out a few of the problems: 1) NETWORK FILLED WITH 1- AND 2-STAR DOCTORS: If you look through the list of providers offered by the HMO, most are poorly rated online. Some phone numbers on the list don't even work (one was for a bail bond agency, another for a medical practice in another state, another number was disconnected). I finally settled on a provider that is only in the clinic on Tuesdays, doesn't take appointments, and has an office filled with homeless patients seeking opiates (as he is the only provider in the group who prescribes them). 2) MULTIPLE GROUPS (MIDDLE MEN) ARE INVOLVED: You have Garnett-Powers, who gives you Aetna, who gives you some medical group, who gives you the actual doctor. If you dare seek behavioral health, then it's a different company than Aetna, which they don't tell you. The process is so convoluted, I really pity anyone with mental health needs, as I doubt they will be able to jump through all the hoops. Then there's California Dental. They have a list of providers, most of which are 1-star. Their list is not updated, so when you finally find a provider who has decent reviews, they won't be accepting new patients. 3) EVERYTHING TAKES FOREVER: It took me over 4 months to get a needed ultrasound. I first had to see my PCP, who had to submit a referral request to the medical group, who told me to make an appointment with an imaging center, who told me that I wasn't covered to be seen there, so I had to make several phone calls to find a different imaging center, which I took a morning off of work to go to, where they said they never received a referral, so wasted the morning instead calling the medical group, then went in person to my doctor to get the referral printed, then made another imaging appointment, etc. They're lucky I didn't have cancer, because that would have been a lawsuit. 4) NO ONE KNOWS WHAT'S GOING ON: They, Aetna, Regal Medical Group, and California Dental have mastered the runaround. No one seems to know what's going on, and their records are always incorrect. The associate I have communicated with, Dane Pisano, is really nice, but that unfortunately doesn't make up for how awful this plan is. I work at USC Medical Center - why can't I see doctors here, like normal (non-postdoc) employees?

    They charge around $1600 a semester to students!!! Every semester we have to submit a wavier to my…read moreson's school. so about $3600 for healthcare insurance a year, when I pay around $1500 for healthcare insurance a year with my work benefits for my husband, son and myself. I have found plans for my son's friends 180$ a month.

    Coastal Payroll Services

    Coastal Payroll Services

    (10 reviews)

    I wish I could give more than 5 stars and cannot express my gratitude for such an amazing payroll…read morecompany that truly cares for its business owners and responsiveness! As a CPA who runs a Tax Resolution & Advisory firm in Irvine, our clients have used other payroll companies in the past and they needed a company that was more responsive (without the 1-800 numbers), reasonably fees, and for the value they provide. Jeff Hawley and his team at Coastal Payroll has truly delivered as we have been thoroughly impressed with them right from the start as they truly take the time to ensure that every step in the process and that our clients have also been more than sufficiently taken care of! Huge thank you to Coastal Payroll for really being there for us and it truly is such a joy working with you on many projects!

    Used to be a much better company- customer service is terrible- they used the wrong account number…read moreto attempt a deposit- they left of the first number of the account number- this an account they have depositing to for years- then they sent an email saying my bank rejected the deposit and I needed to write a check to the employee, and they would pay me back in two days- then when I called no one could help me- and finally, when I got a manager, named Brittany, she blamed me, and said the account must be closed because that's what the bank said- I called my bank and they confirmed that the account number that Coastal used for the deposit was wrong, because it was missing the first number-

    Worksite PAY - payroll - Updated September 2026

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