Absolute shithole waste of time. There is a rust airlock to get in that's all you need to know.read more

Had an open sign on during business hours went to open the door and the door was locked I tried…read morecalling no one answered they don't have a phone number for their business their windows are blocked out probably don't speak English waste of my time

The River Oaks location is a wonderful addition to the brand. The manager, Rosa is absolutely…read moreoutstanding. The associates are attentive and helpful without hovering, a balance between service and allowing customers to browse comfortably. What I especially appreciate is the atmosphere. Unlike many of the Houston stores that are often crowded with demanding customers, this location maintains a calm, pleasant environment that makes shopping enjoyable. It truly feels like a hidden gem. It's also one of the few BBW stores in Houston that I haven't witnessed the constant, brazen shoplifting that has unfortunately become commonplace in retail and especially in this crime ridden city. Combined with the exceptional merchandise and thoughtfully curated inventory, the River Oaks store offers a refined shopping experience that keeps me coming back. It has quickly become one of my favorite places to shop in Houston.

Bath and Body Works, the place to be when you want to pick up your "smell goods". I had the…read moreopportunity to visit their Montrose location during their "$5.95 Scents" sale, and I cleaned up! So many choices! I did place my order online and their system to make your purchase is very easy. I opted to pick up my online order at the store. I was immediately greeted and directed to where I could pick up my online order. This was a simplified process. I decided to get another scent that I did not order online, as well as trade out one that I had ordered online for something I liked better. They worked with me and were so gracious in allowing me to make my trade out, and I appreciated it. There was a scent that I wanted that this location ran out of, they were kind enough to call the neighboring store for assistance (their Rice Village location) just minutes away. The Rice Village location had what I needed and then some! Something that really impressed me about the Rice Village team was how friendly and warm they were! Their customer service was on 10! Cudos to them! Over all a great experience! Of course, I will be back.

I was one of there most regular customers. I have literally spent close to $20k in their stores. As…read morea regular customer I was given a bit of a discount because of how frequently I was going and how much I was spending. I was literally going there multiple times per week and then one day the manager came to me and told me her boss said they can no longer give me a discount, I was shocked. These places have ZERO loyalty to long term customers, it's disgusting. Not only did I spend thousands of dollars, but I did frequent reviews on their products, I also promoted their store to several new customers. They repayed my loyalty by charging me more. The day she told me I would no longer receive a discount was the last day I purchased anything from this store. I can appreciate they need to make a profit, but some people (like myself) are the ones that actually helped these stores grow. Yet they dismissed me like I was nothing after 6 years of business. I wish I could give them zero stars!!! The underpayed employees are amazing. I feel so sorry for them that they work for people like them.

Best smoke shop around town I always get my supplies . I love it here and it's 24/7…read moreWouldn't change a thing

I am passing through, and the cpap hose I brought doesn't fit my machine. After frantically…read moresearching for a medical supply store, I came across Adaptive. I called and got Terry. He was absolutely amazing. He stayed a few minutes late so that I could get there from my hotel by Hobby. I can not thank you enough for your generosity and your time. Terry, you saved my cruise! I'll be able to sleep peacefully because of you.

Website is clearly misleading. It states that most items are returnable. The owner refused to allow…read moreme to return a wheelchair that I recently purchased. I will never do business with them again.

Very well curated and aesthetic space. Lots of skincare and beauty options. Very spacious.read more

Not too much inventory, though it's a cute and clean little shop. I came in to see if they had a…read morespecific product that they carry and they ran out, and so I got on a waitlist for more of it. This was over 2 weeks ago and I've gotten no call yet. The same day I went to milk & honey which had loads of the product.

This place carry everything for that perfect hairdo. There is an array of hair products from…read moreshampoo, gels, spritz, weaves, to make up, clothing, head wraps and jewelery. The staff were super helpful. The store was easy to navigate and liked items was arranged together. Accessible parking and entrance.

I'll give four stars to this place of business. I've shipped here since they opened and I have…read morenever had an issues....until today. It's not the worse, but I will say to the front cashier that you need to chill out. Relax. Not every black woman, who has a large tote bag, steals. OK? You appear to be foreign, in which I'm not sure what people like you get told when you first come here to the USA, but not all black folk steal. It's OK. Take a deep breath. Breathe! You guys carry good supplies. I have a good job, thank God, so I am blessed to pay for all things that I'm interested in buying. RELAX! I will NOT leave my purse with you or anybody behind anybody's countertop. You can have several seats. Have a nice day.

This is a great place to buy tobacco products because the prices are low and the employees are very…read morenice and helpful to the customers. This is the only place I will go to now to get what I need. The products are well-stocked - I really feel comfortable shopping here.

If you're looking for a fine cigar, this is NOT the place. I was meeting a friend for lunch and a…read morecigar in the area. Found this place via yelp. Their cigar selection is a joke.

I've been coming to this shop for a little over 2 years now…read more I usually come for the incense, oils, and papers. They always have the RAW products I need and an awesome selection of incense too. It seems like a few people have had less than pleasant experiences with the folks that work there but every time I've been, everyone is super chill, down to earth and always willing to help.

Store was recommended to me by a cousin. Dude named Fabian helped me find what I was looking for,…read moregave me a few options and feedback from other people on the product to help me decide which one to get. I highly recommend this shop to other people.