Since we were trying to waste some time while waiting to board our flight, we stopped in to do some…read moreshopping. The service was pretty good, but the sales tactics were interesting. You definitely cannot peruse the merchandise without someone trying to show you something. The process kind of reminded of going to a car dealership and being bombarded by a bunch of salespeople. We were able to make some great purchases and the salespeople were actually very helpful and patient. There was a large selection of many of the brands that I know and love, so it was great to purchase them for slightly less. The value of the merchandise appeared good. I am glad that we had time to stop in and purchase some useful products to take home.

After getting through security with no problem I had about 2 hours until my plane started to board…read more I decided to do a little shopping here. Not a bad store as it had every fragrance that I could think of and more. It is well stock with a lot of other items. I was specifically looking for perfumes. It is a little overwhelming if you walk in there with nothing specific. All of their fragrances have samples so you can take your time and sample. Some nice worker lady was helpful and nice enough to find what I was looking for. I don't remember her name, but she was nice and friendly. I was able to find something for me and my fiance. I will be stopping by next time I'm back.

Look, it's very accommodating. The days of an uncrowded lounge are past and seating, especially…read morewhen more than solo is almost always an issue. But once settled, champagne offered on arrival, beer cooler, sodas, bloodied, pastries and a good coffee machine. All told pretty darn good.

I travel through Heathrow a few times a year, but I usually go to the other airline lounges. This…read moretime I chose AAAC and I have to say London Heathrow, you impressed me. The US needs to take some notes. A Open bar-(serve yourself), hot and cold food selections that make sense, it was clean, there were several different seating areas to work and relax and there was a candy station filled with British treats!! Wow!! The servers were around to see if anything needed to be cleaned up or restocked. My 4 is because Check-in customer service needs customer service retraining. Other than that, I really enjoyed it here.

Good spot to get your duty free items. There was a wonderful employee that worked here and she got…read moreme going in the right direction. I was able to buy perfume and booze all in one spot.... Dirt free to boot! No tax's, however, you gotta carry these bags from airport to airport. What a pain in the ass!! The line was super long, but I'm guessing since I bought a significant amount she moved me to the front of the line!! Score! I was already super nervous about flying across the pond and this lovely lady Finona made this visit have a sweet ending! Thanks for having great employees! September 2023

One of the rare duty free shops that I have actually made a purchase. Generally I find duty free…read moreshops to be more expensive than buying online, so I generally skip it. Though I noticed some of the fragrances had some decent pricing that was comparable to online prices. The selection of goods is pretty extensive as it includes cosmetics, fragrances, liquor and souvenir foods. There is more than one World Duty Free store in Terminal 5. I saw a satellite store at Terminal 5B and the prices were slightly different. For the best selection, I would recommend shopping at the main store in Terminal 5 unless you are already at one of the satellite terminals already and don't want to backtrack.

Great experience and found good deals on Chanel and Dior perfumes. Their retail stores on the…read moreairport had more of accessories and clothes Vs perfumes so really loved it. Convenient and good service.

There is NO WAY to avoid the Duty Free shops at London Heathrow Airport. The duty free area is…read moremassive - kind of like an American mall except it's louder and more garish than most malls. There's lots of noise and bright lights so it's not a particularly pleasant area to wait until you get a gate assignment. The duty free area includes ALL of the high-end retail chains (including many foreign based retailers I've never heard of). If you're a shopper or like to browse, this area would be like nivarana to you. If you're just interested in an easy connection/departure (like me), this is not a "happy place".

I came here on a Sunday for my flight back home. I arrived significantly early because I needed to…read morespeak with baggage enquiries regarding my lost luggage (never arrived when I flew in from Belgrade to London 4 days prior). I tried calling the company responsible way too many times to count since the day after my luggage was promised to be delivered to me had passed, but no one ever picked up, and I was unable to leave a voicemail. I managed to find baggage enquiries at this terminal, but instead of being able to talk to someone, it was just a call box. I managed to speak to an employee who graciously took the time to escort me to an unauthorized office of the airport, so I can speak with the right person that could help me. This individual went above and beyond to try to locate my luggage. He was unable to due to no fault of his own (apparently the luggage system crashed at the airport the connecting airport in Belgrade). He took down my info along with my file reference number so he can pass this along, so my luggage could hopefully be shipped to me. He even gave me advice on what to do if it is not returned to me after a certain period of time. I wish I remembered the names of these two employees that went out of their way to help me. They made an anxious experience into a brighter one with their help. I'd also like to add that this was my sixth time flying into or out of Heathrow airport, and I always had a nice experience, thankfully.

Years ago,  on one of my favorite TV shows, the character, Colonel Hannibal Smith of the A Team…read moreloved to say " I love it when a plan comes together" and thus the source that I stole this from. I planned a well deserved vacation enroute back to Kenya from London, stealing an opportunity of a lifetime to visit and immerse myself in the African country of Seychelles. The Seychelles, in my opinion, is a close to a perfect tropical paradise as you can imagine, but I'll keep looking. My first leg of this journey was flying from Heathrow Airport to Doha aboard Qatar Airways, which is always a real pleasure.  A short two hour layover there, then off into the wild blue to Mahe Island, Seychelles.   We are staying at the Anantara Maia resort, an ocean front masterpiece of nature, beauty and tropical architecture. Being met by their transport vehicle complete with a cool minty fresh washcloth and cool tropical drink did add to my accolades for them,  even before setting eyes on their beautiful locale.  For those dreaming of locations such as fiji, while they are still on my list, shouldn't sleep on the Seychelles, one of the finest on the Indian Ocean. Succulent local fruits and veggies await thy palates (since going plant based, I can only attest to their veggies, fruits and they fed my sweet tooth well with intricate local pastries .  I had the privilege of 8 nights there, which still wasn't enough. I love it when a plan comes together .

The Fragrance Shop in Southside Shopping Centre in Wandsworth is usually awash with people who want…read moreto smell good. It's sort of like a duty-free sale because everything is so cheap, except in this case you're paying the taxman. Check back often for deals on various fragrances for yourself or affordable things you can buy as presents for girls. If you are a male then you need not fear! Messing about in fragrance shops is usually ill-advised, for fear of absorbing too fruity an odour. But at the Fragrance Shop you can just head in, ask one of the sales assistant for your particular aroma and you can have the money ready when she appears with it seconds later.

Eurostar Business Premier Lounge at London St Pancras International is conveniently located inside…read morethe station's departure area, just past the border checkpoint. Our Business Premier class ticket was checked upon entry and we were pleased to find a nice selection of complimentary alcoholic and nonalcoholic beverages and snacks. There are two levels serviced by stairs and only one elevator (which can be busy if the lounge is crowded). Bathrooms are clean and spacious. It is a little strange that business class passengers have to enter the station platform via the same access as all other ticket holders. There is no access to the platform from the second floor. As there is limited space on the train for suitcases, and you have to manage your own, you do need to board asap so you don't have to worry about finding a spot. Overall the lounge is a nice perk and a good place to wait for the train.

The Eurostar Business Premier Lounge at St Pancras is a great way to kill some time before heading…read moreon your train, It is one of three Business Premier Lounges on the Eurostar network, alongside Paris and Brussels, sadly the stations in the Netherlands don't have a lounge, but if you're travelling with Eurostar on any service from London, you can use this one. There's pretty much nothing after going through security, other than a tiny duty-free store and coffee shop, so this place is great to sit down out of the hectic main concourse area. Inside the Lounge, there is plenty of comfortable seats with wireless phone charging, there are also drinks and snacks available, including a small selection of beer, wine and spirits. It can get pretty busy but is obviously more comfortable than the main seating area, for all customers. The staff inside the Lounge are friendly, and they keep the lounge (including the toilets) clean. I did find the wireless charging difficult to use, as the tables were in opposite directions to the chairs, meaning lining it up properly would be a slight discomfort - not a big deal though. Not worth upgrading to the Business Premier ticketing for this lounge alone, but it certainly is a nice perk of travelling with Eurostar. 4*

LCY is an easy to get to convenient small regional airport. They serve a limited selection of…read moredestinations mostly ones in the vicinity of Great Britain. The atmosphere is very laid back and low stress. When booking your flights to or from London LCY is a superior choice to Heathrow or Gatwick. (Provided you are on the east side of London) Checking in and security was fast; we were at the gate in about 10 minutes from curbside. Drop-off is right next to the terminal entrance. There are plenty of restaurants, sundry stores, and newsstands too. This airport is fast, convenient, clean, and relaxed. Double highly recommend.

I like LCY as an alternative to the massive facility that is LHR or the remote option that is GTW…read more Servicing over 30 destinations via seven airlines, more than 3 million passengers per year use this airport. LCY is easy to navigate and very manageable. It's also easy to get there via the Docklands Light Rail. There are not a lot of amenities at the airport, but there are enough to help pass the time with a coffee or allow you to buy a souvenir I like to use LCY when I am flying to or from the northern continent. Rotterdam has been the destination both times I have used this airport. It's an easy option, mostly used by business travelers and one that continues to be attractive to me when my logistics allow.

Back in day when I lived and worked in London (off and on for almost three years), I spent a lot of…read moretime pounding the terminals of this massive airport. Heathrow can be incredibly busy, so come prepared. If you are arriving in Heathrow, there are plenty of shops for souvenirs from cheap touristy keychains and tea towels with Princess Kate's face plastered on it, to very high end luxury brands - think anything from Marks and Sparks (M&S) to Chanel. If you have a layover and need to connect with another international flight, be prepared to literally walk miles to get through one terminal and on to the next. It was mind boggling just how far of a walk it was. If you are tired and jetlagged, it's exhausting. If you are departing LHR, you might find a few shops to get your last sausage roll bite before you board.

Not much to rave about here. Getting around this airport is surprisingly cumbersome, often…read morerequiring multiple transfers between buses and trains just to reach your destination. The food options are also underwhelming. While I didn't visit every terminal, I did spend time in the major ones. There are a few snack stands and a couple of decent restaurants, but very little that is both quick and genuinely good. The sit-down restaurants I tried were solid, but they're not always practical when you're short on time. My biggest frustration was Terminal 5. The gates are incredibly far from the main food and shopping area, and a glass wall runs down the middle of the corridor with very few crossover points. To make matters worse, when an arriving flight is deplaning, sections of the hallway are closed off, forcing passengers to wait around 20 minutes before they can continue walking. It's an unnecessarily inconvenient design that makes navigating the terminal far more frustrating than it should be.