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    World Stem Cells Clinic

    3.7 (3 reviews)
    Open 9:00 am - 5:00 pm

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    5 months ago

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    3 years ago

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    Hospital Galenia

    Hospital Galenia

    3.7(28 reviews)
    0.4 kmSupermanzana 12

    Brought friend in here after a fall. Eventually diagnosed with 2 fractures but only after paying up…read morefront and then paying more to see an orthopedist. No evidence of concern for his pain and zero checks to see how he was doing. We're on your 6 of sitting here and watching the attendants avoid our gazes. Be prepared to pay, wait, and be ignored. Alfredo was the only shining light and seemed to be the only person who understands customer service. He mans the international reception desk and was the only one who really tried to help. Unfortunately, his team sucks.

    Sadly, I have to give 1 star to the hospital…read more We were on vacation in Cancun are and our toddler needed in urgent care assistance - he had blood coming out of his mouth (which was very scary - I'm sure every parent will understand - especially in a foreign country). He was also generally unhappy and fussy for a couple of days prior to that. It also felt like he has fever. Seeing the blood makes you have to think very quickly! After a quick research, we found Galenia - it was highly recommended by multiple sources, including this Yelp page. Of course, we went there and our son was admitted in the ER. He was seen about 30-40 minutes after we came in, which was acceptable. Luckily there was no new blood coming our of our son's mouth... We were told in advance that we would need to pay around $350 for ER services. It felt like extremely high for Mexico, but we didn't have a choice so we decided to stay and wait. When a nurse was ready to see us, turned out they DON'T have any pediatrician on staff at the moment. Whoops! Well, ok, a "regular" doctor should suffice since it's an emergency for us. Hopefully the doctor will apply common sense to the situation. The nurse has taken vitals from our son... Another 20 minutes and the doctor came. He spent about 5 minutes looking at our son and concluded that the blood in the mouth may be related to an extreme allergic reaction to pineapples that our son was eating when that happened. Nothing life-threatening. Ok - good to hear! There was also fever and the doctor concluded that it'll just go away and nothing needs to be done, outside of giving him fever reducing medications. We got a few medications prescribed. Paying $354 for that felt a little high, but that's alright, we've taken the time from someone else's time in the Emergency Room, so it's understandable. Next thing I did is picking up the prescribed medicine. It wasn't very cheap, but that was ok... Fast-forward to the late evening of the same day; I'm unpacking the medicine and seeing that each of the 3 different medicines that the doctor has prescribed are strongly NOT recommended to be taken for children under 3 years old - it said that straight up on the package. Yikes! Well, we are definitely not giving that to our son. The doctor hasn't mentioned anything about it. Chances are, he just does not know what can and can not be prescribed to children, since he is not a pediatrician... We avoided giving the medication to our son. However, his condition wasn't improving much. Three days later, we arrived back into the US, went straight to our pediatrician. Turns out, our son has (1) thrush, and (2) ear infection. Thrush was bad. Ear infection was REALLY BAD. We had to be taking two different types of antibiotics for the length of 25 days afterwards for it to treat! I wish the doctor would look into the ears, which I know pediatricians normally do when children have fever, and notice that it's REALLY BAD. None of the medications were originally prescribed to treat neither thrush nor ear infection. And of course, our pediatrician confirmed that the medicine that was prescribed would make our son ever more miserable if we gave it to him, since it wasn't made for toddlers. The doctor was just NOT qualified to see our son. What a waste of money and time; it made our lives truly MISERABLE for the following 2-3 weeks. I wish they had a pediatrician on staff to see kids; or were upfront about it so that we had time to go to a ER that would have one. Be on the look out for that, and definitely try to find an urgent care somewhere else first if it's not a life-threatening situation, since this place charges tourists an arm and a leg.

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    Hospital Galenia
    Hospital Galenia
    Hospital Galenia

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    Hospiten - Exam room

    Hospiten

    2.8(43 reviews)
    0.9 kmSupermanzana 8

    GREAT: Intake was fast and seamless. The resort had emailed ahead and sent our information, so…read moresitting in the waiting area was maybe 5 minutes. Most of the staff spoke English or used Google Translate to pass information. Wife had a stomach bug, which isn't unusual for American travelers in Mexico. They had a gastroenterologist on duty. Moved us from ER "stalls" to a room upstairs within an hour. My wife took an IV bag, saw the Dr and they sent food up for us. Hospital looked almost new and very clean. Staff were quick and courteous. Release from hospital was fast and they provided an itemized copy of the bill in English for my insurance. They even had a radio cab on standby to take us back to the resort. EHHH: they hit you with the bill upfront. Cash or credit. If you're on vacation in a foreign country you SHOULD have a blank credit card or enough cash to handle things. If you don't, that's on you ! It's your failure to plan. I see a lot of people complaining on here about the prices. Seriously?!? You're in a foreign tourist area where everything is based on soaking tourists for $$ ... what did you expect? We were very pleased with the service my wife received at Hospiten. From the resort, to reception at the hospital, speaking with the Dr and the return trip in the cab. Everything was worry free. I care less if they charged me $3k for an IV bag and a couple prescriptions. My wife got better and I didn't worry myself to death about everything.

    SCAM SCAM SCAM!! Do not come here!!! From USA. Boyfriend got a cut on his foot from broken glass…read more Needs stitches. No one explained a private hospital, and the RUI resort put us in a taxi and we had no idea as we've never been in this situation before. We filled out the paperwork, and then started asking some questions. We have BCBS, good insurance in the USA. However, this hospital was aging to make us wait over an hour and charge us a minimum of $2500 US dollars for a small and uncomplicated suture. CRAZY!! SCAM SCAM SCAM

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    Hospiten
    Hospiten - Consultas externas para especialistas.

    Consultas externas para especialistas.

    Hospiten

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    World Stem Cells Clinic - medcenters - Updated August 2026

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