Rental return was to 2549 w broward Blvd . Homeless person…read morepassed out in front of door, no help from customer service on returning keys , management unsupportive - location on broward Blvd is Atlantic moving and is a very poor choice on drop off/ pick up. Area is not one to be alone in, or go to in the dark!! Customer service actually instructed us to hide keys in the vehicle , but to leave it unsecured- which by the way placed liability for any mishap on us!! Many other truck rental options to choose- will go elsewhere next time! One star rating is too much!! I would have given it a zero.

If I could give them 0 star I would they have me a truck with no A/C on top of that they charged me…read more700 and I ask them for a refund and they said there system is down okay cool the very next day they try to charge me again for another 767 ..... what are they doing scammers

Had a very good experience renting a truck here for an in-town move. Lots of trucks to choose…read morefrom, easy check-in and check-out processes, moving supplies onsite, reasonable price, and the best part, nice people. I dealt with three people between my pick-up, return, and another visit to buy tape. All three super nice and really focused on a good customer experience. I will definitely be back the next time I need a truck.

I was scheduled to drop off a utility trailer at this location after a 6-hour drive from Sanford,…read moreFlorida. However, when I got there, I was told that there wasn't any space because 2 more trucks were scheduled to drop off at this location later on that night. I saw plenty of space for a small trailer in the lot. They forced me to drop off at a different location a few miles away. I feel like the attendant was just too lazy to move his personal car out of the way. He was blocking off the open space that I saw. This is not good customer service. I was there first. Why should I be forced to drop off at a different location because they couldn't coordinate properly and other trucks were due to drop off later?

Worst experience of my life. Do not rent here. My family was inconvenienced and we had to switch…read morecompanies last minute. Complete nightmare.

Scam - you rent a car from them at one price online, upon arrival at airport you take a "van" to a…read morefar off location in the middle of no where. then they start adding charges. I wanted to use my personal car insurance and Credit card insurance but I had to show them my personal insurance policy, Which I had in my email. they reviewed it and said "We require $500,000 for collision so you have to buy our insurance $265 for a 3 day rental. Oh because it took 10 minutes for me to find me insurance policy, my reservation was now 1 hour late so that is another $50.00. Also, they didn't have the small car I reserved, so now I need to rent an SUV for and additional $175.00. bottom Line original Online price : $98 Upon arrival to the location: $490 I asked to speak to a manager - there is none.

Sometimes you just tell yourself, it's probably the worst day of your life in traveling and it…read moreappears to happen on almost every single one who rented /attempted to rent a car with this company. With almost 1.1 star review out of 250 as of today, why is this business still around? I don't need to share my story because there are hundreds already shared. In a nutshell, I reserved the car and left with Uber to my hotel. You can think of any negative words regarding business practice. This place has them all......dishonest, overcharge, rude, disrespectful, long wait, inconvenient, inflated rate....1000 words deleted. I hope you see my review before you click "submit to reserve". Good luck otherwise. And yelp should have a zero rating, because I don't see how it can earn 1 star even. Not to mention, the "employee" always replies after a review, " I apologize, sorry for this and that". Just stop wasting your time. If you are not improving, what's the point of apologizing?

Still have not received my deposit back. Getting ready to…read morefile a consumer complaint! Horrible experience if you your money and precious vacation do NOT USE THIS Company thru are a scam!!

I have tented many storage units over 30 years and this one is the absolutely WORST one ever! The…read moremanagment does NOT understand customer service at all, she prefers to Annoy her customers big time! I would AVOID this place at all cost! This management is so CHEAP and one elevator barely works and it is extremely pain in the butt to enter codes every time to use elevator, to gain access inside! I had prompted the door open to make it easier to move inside the management came out and blasted the people working for me and told them keep the doot closed I mentioned to her its a pain to enter codes every few seconds she said too bad thats how we managed this property period! Rose is a horrible customer service oriented, she chose to piss her customer off! AVOID this place at all COST!

I've had a unit here for over a year. Similar to the other reviews management and customer service…read moreis not where it needs to be. I'm pretty sure this is the 3rd management company in a year, there's only ever 1 person to manage the whole building so you're locked outside waiting for somebody to come back to let you in. This could've been ignored because I don't visit often enough to have to deal with it but raising rents over $100/month and the required insurance in the middle of a pandemic is beyond reprehensible

I have rented many U-Hauls over the years and I will never use this location again. This is come…read moresecond time coming here, both times I have waited in line close to an hour and therefore started my reservation late. The line is always back to the front door and there are maybe two people working. I chose this location because it's closest to my house. But it truly is much faster just to drive to a Home Depot. On a positive note, the female employee that assisted me with my reservation was incredibly polite and professional.

The service is horrible, waiting over half n hour just to purchase boxes. Customer service rep…read moreacting too busy to help.

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I have dealt with the staff here for over 10 years. I have two rental parking spaces and have had…read moremultiple storage units. It's a little more than other places in town but totally worth it for the fact that it's secure for 1. And 2 any time I have ever had any issue with anything they fix it right now! They are great

I am in the yachting industry so I come and go alot. When I have storage needs I can always rely on…read moreStorage King. I recently needed car storage and they confidently helped me secure my car and we kept it safe in air conditioning type storage. The facility is clean and hurricane safe.

Terrible customer service. I came to rent a vehicle and was waiting for another man while he was…read morebeing served. Ms. Gaby told both the other man and me that everything had to be done online, that she couldn't help us with the rental. When I asked about a 7x10 vehicle, she said that the man who had just left had already taken it and that they were all gone. As I was leaving, I asked the man if he had rented it, and he said no, because he wanted a tour, but they couldn't give him one either. I wonder, then what's Ms. Gaby doing here if she doesn't want to help customers? Previously, the staff was friendlier and they gave you tours to help you find the right vehicle.

Kelly and his team have saved my ass several times, by coming through with trailers for me…read more As a busy parent going all over the state for my kid's races, Red Carpet is a super handy provider of pristine trailers for our powerboat. They also work on boats and even re-wired my Zodiac RIB. Work was done exactly as described and at a fair price. Would give these guys 6 stars if possible. Tough to find vendors this reliable these days.

Wow, Red Carpet's trailer rentals allowed me to not have have to waste $$$ on buying a boat trailer…read morethat I'd only use on rare occasions plus have to pay to store it somewhere!!! The rental company was very professional and easy to work with. I'm calling them again when I have the need for a boat trailer!