Marina at Therapy Matters is the REAL DEAL! When my son with Down Syndrome was two weeks old, he…read morewas not gaining weight as needed. I began to triple feed, which was effective, but not ultimately sustainable for me. I wanted to give breastfeeding a good solid try but I didn't know what to do next, and I was tired and discouraged. Per our pediatrician's recommendation, I pursued speech offices for help. I contacted nine, seven of which either did not get back to me or said they were unable to help. Thankfully, one office directed me to Marina. When I first spoke with Marina, she assured me that she had worked with babies with Down Syndrome before, that my goals were completely doable, and that together we would find a plan that worked for my son and for our family. Her confidence and professionalism gave me such reassurance and hope! I felt like she cared about my situation as much as I did. Before our first meeting, I filled out a questionnaire with questions so specific that I could tell Marina would be able to get to the bottom of things. When we met in person, Marina approached things calmly, professionally, confidently, and kindly. Together we clarified my goals multiple times to make sure that everything we were doing would work towards that end. Marina didn't give us simple textbook answers; she listened carefully and thoughtfully and spoke to our unique needs and desires. Because of her training in lactation consulting, speech-language pathology, AND feeding therapy, Marina is a one-stop-shop and is able to think about issues from all angles and get to the heart of matters! (This is why we refer to her as the Queen in our home). After I met with Marina, I came home armed with a specific plan and resources to help move me towards my goal of exclusive breastfeeding. Through various supplies, exercises, and changes to my technique and routine, my son gradually got better and better, and I am thrilled that he now exclusively breastfeeds and is growing right on track! Marina was there every step of the way in the weeks following our meeting to answer my questions, cheerlead me, and guide me through the process. Thank you, Marina, for believing in me and my son, and for giving my son a running start into his future through the gift of breastfeeding, giving him not only the standard benefits, but providing him with a solid foundation so important for babies with Down Syndrome. We will always feel indebted to Marina! Thank you thank you thank you!

While insurance isn't accepted here, it's worth every penny out of pocket. Marina is amazing with…read moremy son! He looks forward to going every week and even talks about her at home. As a therapist, she's highly knowledgeable, in addition to being warm and accommodating to our needs. I can't recommend Marina and her staff enough. Whether you have feeding issues, tongue / lip ties or other speech issues, you cannot go wrong.

Betty was incredible. She helped me with my breastfeeding journey in quite literally one hour,…read morebrought an arsenal of tools and advice, and did it with such care and compassion during a super vulnerable time for me. She responded quickly and came the next day, which I also really appreciated. Betty saved me - I can't recommend her enough!

Betty is so wonderful!! My son was born at 37 weeks and weighted less than 5lbs. We had trouble…read morewith him gaining weight and latching. Once i reached out to Betty she was able to see me a few days after at home! since then my boy has packed on half a pound !!! Anytime I've reached out with a question or concern, she was quick to respond and made two home visits! My older kiddos loved her. Amazing energy and so gentle with her guidance and advice. Highly recommend

If I could leave a 0-star review I would. I applied to be a birth doula with this service. I…read morereceived repeated requests to fill out the same video interviews. I should have stopped the process then but alas I persisted in hope this would work out. Then I I have to go through repeated rescheduled onboarding interviews with Jada because she kept having "schedule conflicts" and no respect for my time. When we met it was awkward and the discussion mostly focused on other doulas who don't want to meet with their client until they are way into active labor and then Boober worries about refunds. I do not operate in a way that would entail these risks happening. I spent a lot of time on the application and intake process for boober yet I continued to get leads for potential clients way outside of my geographic area of service. I got clients that were not serious about hiring a doula or I was one of many doulas who would meet with clients. I responded to some potential leads and sometimes wasn't followed up with, other times was matched with clients along with several other doulas or I was sent redundant messages about client requirements which I had already met. As a newer doula (with about a year of experience) I felt I couldn't compete with being matched with clients who were also introduced to several other doulas. I invested a lot of time and effort into my Boober application and profile and saw NO returns for it. I would get no responses, clients would hire other doulas or no doulas or no one from boober would follow up with me for the leads I was actually interested in. At some point I can no longer tolerate such disrespect for my time. While I believe in providing strong customer service our time as birth workers and service providers also needs to be respected and it's just not at Boober. I'm sorry I every signed up for the service. Also there are different commission structures based on race which I'm pretty sure is illegal. I'm all for birth equity but I'm not looking to be disrespected over and over again.

I am a black man in an interracial marriage. Yesterday, my wife and I went to the Prospect Heights…read moreTribeca Pediatrics in Brooklyn, NY, for the Infant CPR and safety. As the only black man and the only interracial couple in the class, I believe Geoff Gohacki gave me disparate treatment. My wife could not do the CPR on the floor because her belly made her uncomfortable to do so. The instructor told her to do CPR on the chair. I decided to be next to her because she is my wife, and I did not want her to be alone and feel inadequate. The instructor told me to get on the floor because my wife is pregnant, and I am not pregnant. That was very insensitive, rude, and uncalled for. I don't care if you were joking. You cannot make that kind of statement. My wife and I are adults and are not in high school or the military. I always tell people that my wife and I are pregnant. We are pregnant because we are doing this together. Lastly, if my wife and I are paying for the class, we don't have to look at how other people are doing it so that we can do the CPR. We could have stayed home and watched everything on YouTube. I was doing the infant CPR. I was not doing the chest compressions up to the instructor's standards. Instead of redirecting me, the instructor told me to look at the other people in the class. So you don't have a mouth to speak or are impatient to give me feedback on what I am doing wrong. My wife and I are not here to look at other people. After we left the class and walked toward our apartment, my wife started to cry about the unfortunate treatment this instructor put me through. It was distress we didn't deserve. Therefore, I would not recommend this instructor to a black man in an interracial couple.

Lisa is amazing! I would not have been able to breastfeed without her help. She came to my house…read morethe day after I came home from hospital, when I needed her the most. I'm so happy I was able to overcome my obstacles and my daughter can benefit from my breast milk. I cannot recommend her enough!

Very professional and nice lady although, we were told my 3 month old son had every tie (lip tie,…read moretongue tie, and buccal tie) under the sun. As a first time mom hearing your son didn't gain weight in two weeks and there's an issue, (even though my doctors scale and her scale are two different devices) obviously throws you into a tizzy. I went to my pediatrician's office and turns out he was just going through a growth spurt, so he just grew in length, not weight. I also followed up with another lactation consultant on the North Shore. The second lactation consultant, laughed and told me everything was fine even encouraged me to continue on in my breastfeeding journey while Lisa suggested supplementing. I recommend other Lactation Consultants

After my last review, Jada, the founder of Birth Day Presence, reached out to me for an honest and…read moreopen conversation about what she could do to improve not only my experience but classes there in general. Being a yoga teacher with pre/post natal experience I went into their classes already very knowledgeable so they weren't as informative as I would have liked but I think they are probably life saving for people who don't care to/don't have the time to do their own learning and research. Birth day presence and boober provide not only child birth and newborn care classes, but match clients with (and train) doulas, lactation consultants etc Most importantly though, and I got this sense from the beginning but really felt it after talking to Jada, they genuinely care about providing quality information and services to new families. They also understand that the birthing industry (because it is an industry) is far from perfect and they want to empower families and help them navigate it. I feel very grateful to Jada and Birth Day Presence and although I originally walked away feeling there was more to be desired I now feel like I couldn't recommend them more to anyone seeking childbirth/childcare education or training. Oh, and all their classes are conveniently online now due to covid.

My husband and I purchased weekend intensive childbirth education classes and we attended when I…read morewas 27 weeks pregnant with our first child at Birth Day Presence. We came here with an open mind and hoping to learn the important basics of childbirth. Needless to say, we had no idea what we were getting ourselves into. We didn't feel prepared and we were hoping this class would make us feel more comfortable of what's to come. The classes we chose were on Saturday and Sunday from 10:00 am until 3:30 pm. Jen Buice was our instructor and she was very informative and knew her stuff. We also got to mingle with other couples who were due at around the same time as us. We got to share our experiences with each other, which I think my husband and I wouldn't have gotten a chance to do otherwise if it wasn't for this class. We watched some childbirth videos, learned about different stages of labor, pain management, labor exercises with and without the ball, a little about lactation, etc. We also went around the room and did some activities so it could be more interactive and social. Bring some snacks because the classes might seem a little long at times! We did get a short lunch break. One slight complaint I have is that I got a little antsy and didn't feel that comfortable with their seating arrangements. I felt a little claustrophobic. Overall, I think we feel better and a little bit more prepared about being parents. I would recommend this class if you have a chance to take it. It's located in a beautiful part of Park Slope in a beautiful brownstone. Price is a little steep at $395 but I think it's worth it. You can't put a price on your future bundle of joy.

While I didn't full use her services she was so helpful , kind, empathetic and a breath of fresh…read moreair. I feel she's very competent and knowledgeable but still remembers her patients are human.

Dr. Lauren Macaluso is the best there is in the breast feeding medicine field. I'm so happy I found…read moreher before I gave up my breast feeding journey. With a very calming presence, the doctor shares current up to date literature and science based information. Dr. Macaluso is very patient and takes time with appointments, I never felt rushed, I felt important and I felt my baby was important. I would recommend a prenatal appointment to become comfortable and set expectations for your journey then more appointments once your little one arrives. Whatever your journey and choices Dr. Macaluso will support you the whole way.

Jennifer was fantastic! I went to Jennifer shortly after my little one arrived. Jennifer was very…read moreknowledgeable, positive, compassionate, and just an all-around lovely person with a calming and warm presence. She makes you feel very comfortable from the start, which is essential for the work that she does. She took time to understand the challenges we were facing with nursing and work with both me and my baby to develop a plan that we could use to work on breastfeeding. My little one also had some issue with tongue-tie and Jennifer gave us a wonderful recommendation for a specialist who could help us. I am convinced her encouragement to go see the specialist (who ultimately corrected the issue) helped us avoid a lot of pain and nursing trouble. Jennifer was very easy to book, with a responsive assistant who was quick to get us in to see her. I am so glad that we worked with Jennifer and would highly recommend her to any mom interested in getting help with breastfeeding.

Jennifer is the BEST! I took my son to see her when he was 3 weeks old. He was a preemie, born 6…read moreweeks early and wasn't latching for being born so soon. He had to be bottle fed in the NICU so I was worried he wouldn't be able to latch. Jennifer made me feel comfortable and confident at our visits and helped us reach our nursing goals. She is super knowledgeable and I recommend her to anyone seeking help with lactation.

Extremely knowledgeable and thorough, and very hands on. For new and bewildered parents this was an…read moreabsolute blessing, though I can guarantee Suzanne's wealth of expertise would be helpful to any parent dealing with difficulty and/or uncertainty. Suzanne was also very responsive and we felt in very good hands from the moment she arrived.

She was extremely helpful when I was at a turning point of extreme pain and giving up nursing my…read moreson. Luckily I reached out to her and she was able to help figure out the problem that other LC and even doctors could not see. I still have some challenges but I know I can seek her support thanks Suzanne so very grateful

I have had the pleasure of working with Sara Chana for nearly two decades. She is a great resource…read morefor common sense health - what I call kitchen table healing. She has helped me with breastfeeding many of my kids, and when I decided to give birth at home, she was the first one there to help catch him. I have always found her information bang on, and she makes sure the women she works with really get what she's telling them. Susan F.

hi, my son was vomiting non stop and i was worried about dehydration. Sara Chana was a tremendous…read morehelp as soon as i gave him the remedy , that was it . i continued the regimen and he hasn't vomited since and is on his way back to health .Thank you