I understand the previous review and it's good he got the help he needed somewhere else, but what…read moredoes he mean by THOSE PEOPLE?

While renewing my auto registration, the clerk became annoyed because I overpaid. She dropped the…read moreextra dollar in my hand with disdain saying, "Here. I don't want your McDonald's money." Her mean-spiritedness prompted me to write the village mailbox. Cathy Aparo, Village Clerk, responded "I did not hear any offensive remarks from either side of our counter." Worse, she condoned the insult by adding "We all know that a dollar won't go far now a days and McDonald's is about the only place you could actually get an item for one dollar." The EP village office supports stereotyping minority residents as poor? Making bad food choices? My biggest disappointment is that the clerks are comfortable verbalizing such hurtful views to the very residents they are hired to assist. Meanwhile, I'll just mail in my renewals, water bill payments, etc.

The Village Hall has the friendliest, most helpful staff. Always there for youread more

I am writing to express ongoing concerns regarding my experiences at the Midlothian Library as a…read moretraveling therapist serving young children and their families. In my role, I work with children of varying abilities, including those with developmental differences. Unfortunately, I have had multiple unpleasant interactions with staff that have made the environment feel unwelcoming and, at times, inappropriate for the families I serve. I have observed what I perceive to be differential treatment toward families of color, including nonverbal cues and behaviors that come across as dismissive and judgmental. One particularly concerning incident involved a child with autism who was experiencing a brief meltdown in a private room. During this time, a staff member, later identified as Sue Eckhardt, entered abruptly and stated, "What the hell is going on? I can hear the banging in my office." The tone and approach lacked sensitivity and were not appropriate given the situation. The interaction escalated an already challenging moment rather than supporting a safe and understanding environment. Additionally, I have received repeated feedback that typical toddler behavior--such as speaking at an indoor voice level--is "too loud." I have also been told that my therapeutic singing is disruptive, despite it being a standard and necessary component of my sessions. At the same time, there appears to be inconsistency in expectations for noise levels among staff. I would also like to note concerns regarding the physical layout of the children's area. The toddler space is centrally located with high ceilings, which naturally amplifies sound. This design contributes to noise concerns that staff have raised, yet the responsibility appears to be placed on families rather than considering environmental factors. Public libraries are intended to be inclusive, welcoming spaces for all members of the community. Based on my experiences, I feel that the current environment and some staff interactions fall short of that standard. I strongly encourage leadership to reflect on staff training, particularly in areas of cultural responsiveness, disability awareness, and family-centered practices.

It was ok, staff has some attitude but mostly Ok…read more One time I went to the bathroom and they were all messed up. It smelt bad and what I think was soap on the mirror.

I came here for my aunt's surprise 75th birthday party. Nice, clean bathrooms, a huge parking lot,…read morespacious hall. The party was great, my aunt throughly enjoyed herself

I threw my mom a 60th birthday party here and I can say my whole entire experience from booking…read morethe venue all the way to having the party was exceptional. Cynthia was the absolute best. She gave me an affordable price that came with the venue and decorations. Everything totaled to be a little over a thousand dollars- which was significantly more affordable than every other venue I inquired with. My mother had an amazing time last night and Cynthia and her team decorated the room beautifully. 60 is a big mile stone and I'm so grateful the civic center helped me make my mother's 60th a special one!

I have lived in chicago for fifty two years and the greatest mayor we have ever had was Mayor…read moreSiegel. He always made sure. We had a yearly festival, always had 4th of July fantastic fireworks. But our new mayor has canceled both events for the last 4 yrs..And no one at the village hall will tell me why we no longer can have these events? DOES ANYONE KNOW WHY?

Very welcoming staff they all greet us with a smile. Very clean atmoshere nice and quiet.. always…read morehelpful

The Village Hall for Frankfort is a very clean, pleasant, modern building. The women who work here…read moreare very friendly and if you miss the deadline for the less expensive village stickers, they are very sympathetic. If they don't handle it, they sure know who does. The only operation which isn't very efficient is early voting. I have personally voted early here and it takes forever, each person is individually processed and all the paper work is done by hand. I have seen early voting on TV and it seems much more automated. I they could make that more steamlined I think this village hall would be perfect. On the other hand it sure eliminates any vote early and vote often fraud!

Absolutely stunning, great for kids as well as adults. They have activities for the kids which is…read moreamazing, with packets to take home as well as a play areas.

I would recommend going to this library. Every time I go there everyone is so help and kind…read more Especially Katie and Colleen