We hired them for our wedding and it is my biggest regret from my wedding day. I left without a…read moredecent up-close portrait of my husband and I from 10+ hours of coverage and hardly any, in general. I have more photos of my feet than photos of my husband and I alone, both looking at the camera. They had to photoshop a photo of my husband and I into existence and what I received was so bad, it was not print quality per an independent third party printer. ETA: other important / basic shots were missed including ones from the shot list, things like the back of the bride in her wedding dress, veil shots. When our photographer came, she did not seem happy to be there and it is shown in our photos. They also completely botched our first look - they had it in a place that was extremely public after I said I didn't want that and they were running behind. The photographer who was supposed to be capturing my husband's reaction (told me when to go) completely missed it. Thank God for my videographer because their screen captures were the only decent thing that I have from my wedding in terms of stills. I had a nightmare of an experience, including being delivered low quality, blurry, and out of focus photos that was not made right by the owners. In fact, I was treated so badly that another person who regularly hires professional photographers was shocked and horrified when she had tried to have a conversation with them on my behalf. The worst part is they tried to sell these photos taken from a million miles back and blurry, low quality, and washed out photos, and tried to tell me they were 'fine' and they were doing a new editing style... one that I was not informed of after signing my contract, but also that just wasn't true. Additionally, their contract states that they crop the photos for distractions. Mine were not despite pointing out many many many photos with this problem. There was no care as to the editing process. They were highly unprofessional and tried to ghost me for weeks rather than just addressing the issue. There were so many unreturned emails and questions unanswered. If they would've said, here's how we can make this right and we're sorry, it would've made a huge difference. My other vendors who viewed the product I was delivered said that this was subpar, unacceptable, and unusable. It was a nightmare working with them and they are highly unprofessional. As an aside, they don't retouch their photos without a fee, just color edit. There are better deals elsewhere where you will get actually retouched photos. This comment where they offer to help is totally disingenuous. I asked for help multiple times as it happened. I asked for help and I was ignored and in fact, treated terribly and was told that "I just didn't know what I was looking at and I must be overwhelmed" only to be told by the owner himself he never even looked at the photos. Yes 2 years later I'm upset, because they ruined a once in a lifetime event and this comment just reflects that to them it's been 2 years now, but the fact that it's your once in a lifetime event was of no consequence. Also the throes of wedding season was also dishonest... it was fall 2020.. everything was closed. there were no weddings. Avoid.

I remain awe-struck by the beauty of our wedding photos. Lidia at Front Room took the most amazing…read morephotos I could have imagined (beyond what I could have imagined, actually). Our photos look absolutely beautiful but also tremendously genuine, a rare quality in wedding photography. Lidia and the Front Room Staff were also a pleasure to work with generally. They were impeccable when it came to ensuring everything was well-prepared for the wedding, they were extremely flexible when we had to continuously reschedule due to the pandemic, and they were all just generally pleasant in all our interactions. Lidia truly went above and beyond on our wedding day - she knows exactly how to keep everyone enjoying the day while managing to take the most exquisite photos. She's a rare talent, and we could not have been happier with our experience with her and Front Room.