Just picked up a watch from Bennisson's purchased through Grailzee Auctions. Authentification…read moreprocess was easy and report was very helpful. When I went to pick up the watch the people were very helpful and answered all my questions. Communications throughout the process were very efficient

This was a terrible experience. I found Bennison on Yelp and was recommended due to being close to…read moremy home. Spoke with the matchmaker and stated that I would wind it, but would stop after awhile. I was winding it enough, so thought there might be loose screw or lube issue. He tested my watch on the bench and my watch was keeping acceptable time (+- 4), but they recommended a full overhaul for $700, which is crazy. Its a Selitta movement and only 3 years, so I thought he was trying to gauge me and wasnt addressing the issue. After goung back and forth and not get a good justification for full overhaul, I told him I wanted it back and took it to matchmaker in Gardens Mall. After a brief check the new watchmaker determined that there was a dislodged screw, in fact the entire rotor had moved, see pic. He took a closer look to assure there was no damaged and although there were a few nicks, he determined that the rotor screw became loose, which is rare, but fortunately no detrimental damage to the movement. After a quick fix, reseal and $100 later, the watch was in perfect working condition. I guarantee that the Bennison matchmaker didnt know what he was doing and in fact, his work could have really damaged the movement. Im not one to write a bad review, but this one was warranted! If you bring your timepiece here, proceed with caution, stay informed and bring your wallet.

Quality and expert watch services here. I was very happy with what I had done and the pricing was…read morevery reasonable given the amount of time they spent working on my watches. I wouldn't hesitate to recommend this business to anyone.

Excellent service, went to this watch repair shop to get new batteries for my movados, the owner…read morefixed them right away and for an affordable price.

I had a phenomenal experience at The Jewelry Doctor. I happened to stumble across this business on…read moreYelp so tysm fellow Yelpers for the raving reviews and #inspo. I called on Friday evening and spoke with Ari who possesses a dynamite personality. In typical A type character, I had several inquiries and he didn't miss a beat nor seem annoyed. Given the level of customer service I received during that brief interaction, I felt confident I'd be happy taking my watches here so I visited the next morning. I recently retired my Apple Watch for an Oura ring (this proved to be a stellar choice but I digress). I had a couple of watches that required new batteries: a Michelle and a Movado. More often than not, I've found it difficult in the past to have a battery replaced in these watches without some extra exorbitant costs or simply folks have been reluctant to perform any work on them. I really appreciated the ability to wait while I had the batteries and some links removed from my watches. There was plenty of beautiful merchandise to look at and Ari is both extremely knowledgeable and pleasant so it wasn't painful to wait. Cindy was also very kind and helpful. She was instrumental in finding the proper fit for my wrist. Additionally, the dial on my Michelle watch needs to be replaced because the M left town from too much wear. Now that I've taken it out of a 6 year plus coma, I should probably replace it. I asked her about the cost and she said she'd call Michelle about the part on Tuesday (today). Follow-up: she called me first thing this morning to report back. I will definitely adopt this dynamite business and team for my future jewelry and watch needs and I recommend you do too. Finally, they offer a punch card for battery replacement so eventually you'll get one on the house. Furthermore, they also offer a 30-day period should I decide I need a link added back or an additional one removed for a more comfortable fit. And I believe (but confirm with them) a 1-year warranty on the batteries.

I have been taking my jewelry and watches here for years. They excellently priced and perform great…read moreservice that is timely and prompt. For special orders, it may take anywhere from two to four weeks depending on what you need done -- take the stone from one ring and add to another, repair parts on a tag heuer automatic watch where they have to order the parts before installing them. But they are always transparent with the time frame and pricing. Most of the time, I need battery replacement for my long list of watches that also includes my wife's. Or if I need a ring re-sized. Battery replacement they normally can do within 10 minutes, and they have a nice comfortable lounge chair to sit while you wait.

Fast, honest, and knowledgeable. It was fun chatting with the owner while he adjusted my IWC.read more

Jan Wagner is a total pro. He knew exactly how to fix my grandfather's clock. I had complete…read moreconfidence in him. He clearly knew what he was doing. It should be noted that he takes cash or check. He also doesn't always answer the phone. I had better luck when I just stopping by. Those are not criticisms. Just need you can use.

Took my Rolex in to repair the broken stem, another Jewler said it would the from $500 to $750 to…read morefix it and they might have to send in away for repair, I thought that was excessive. I then took it to McMaster & Johnson, they looked at the watch and said the break was close to the gold crown and easy to fix and quoted me $125.00 to fix it. They were fair and honest. Perfect people to deal with.

Best jewelry store in palm beach county period!!! Honest! Great quality work! I've been having Mike…read moremake my chains for years! Great guy honest great work!!!! You can not go wrong here!!! If your looking to make a custom piece or buy somthing already made they got you!!!

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Amazing customer service. Judith personally helped me with my grandfather's timepiece. I was served…read morecoffee and a biscuit while I waited. Everyone is very nice, professional, and helpful. The service is very reasonable. Highly recommend!

And MJ's jewelry and watch they have beautiful jewelry and a fantastic watches. The owner and his…read morewife greeted me at the door. They were friendly and helpful. I got my wedding ring cleaned because I had gotten some chemicals on it. The owner cleaned it for me with a smile and gave it back to me. He checked the prongs and did not charge me. Excellent service convenient location just outside of Macy's second floor.

From the owner: MJs jewelry and watch, an establishment specializing in repairing your fine jewelry and watches on…read moresite while you shop! We strive to help our community to continue to express themselves with jewelry and watches alike!

Very nice proprietor, when she's there. Very overpriced, however. Gave me one extremely high price…read moreand then when I refused, cut it by a third! Why not the proper price the first time?

We've been coming to Margo's Jewelers for at least five years. Always a great experience and great…read moreprices and service! We have recommended her shop to ALL our friends and family. She is currently repairing my wife's Diamond Tennis Bracelet as she lost one of the diamonds. While were we in there we bought a beautiful 18Kt yellow gold necklace. Thanks Margo!!!

Third time here. RING DOORBELL FOR ENTRY. In for a new…read morebattery for my Luminox dive watch. In and out in 10 minutes. $15 Can't beat their service or price. Will be back for sure.

If you fell on this place you fell on a hidden gym not too many places can do what vadim can do I…read moreliterally went crazy trying to find somewhere to fix my son's Rolex it's a 1980s model this guy is amazing people that buy and sell rolexes bring them to him to service them this guy is great highly recommend it's been over 7 years watch is still working perfect it's a stainless steel with the jubilee band I had it polished also with him took apart the whole band and made the watch look brand new professional if you fell on this place you're very lucky

Great pre owned Rolex selection. Especially when Rolex dealers will only show you one. You can't…read morebuy it!!

Store is on the smaller side but it's not the size that matters when you are looking for a great…read moredeal. Bought a platinum diamond ring at a great price. Service was great as well. Thanks