The store was really nice. Too bad the service there wasn't the best. The elderly man was SO rude…read more Didn't say hi. Didn't say anything as I complemented the store, didn't say anything while I made my purchase. I went back the next day to exchange a shirt and I asked the lady for an extra bag and told her I'd pay for it if it wasn't free and she made a big deal about it. Then she threw the bag at me after I purchased the other shirt. I will never spend my hard earned money there EVER again.

Make sure you understand the return policy thoroughly before making a purchase. I bought a Sherpa…read morepullover for my daughter here on Small Business Saturday, intending to give it as a Christmas gift. As a first time shopper, I asked about the return policy and was told it could be returned for in-store credit. The sleeves proved too short, so I tried to return the purchase today. Initially the cashier said there was a 10 day return policy on clothing and refused the return. I explained the information I had been given, but since it was seasonal, she would only make an exception to exchange it for the same clothing item. She referred me to the back of the price tag, which does explain the policy; but what I was verbally told was different. Well, a larger size doesn't have longer sleeves, but since I had no alternative, I made an exchange. I said that as a first time shopper, it didn't give me a good impression of the store. Nothing more was said. (BTW, the item is now on sale for 20% off vs my 10% discount. Bottom line, I thought this might become a store I would shop frequently, but now I will not return. I try to shop local, but with policies like this, it's no wonder larger stores are winning the retail race.

They've gone downhill. I stopped going as much because of the rude lady and then tried to get a…read morelawn mower but it's defective and they won't replace or refund it. Even the last time my daughter was in she said the person there was mean....not sure if it's the same one but giving up on this place.

Love Brazee Ace Hardware My dad patronized this place, I…read morepatronize following in his footsteps. Know the owners, employees are helpful, knowledgeable, courteous and fun to banter with. Greeted with a smile and "how can I help you" the old fashioned greeting then and much appreciated today. Price wise they can't be beat. Love patronizing small businesses vs box stores. Drive across town to support them. If you haven't stopped in highly recommend you do, you won't be disappointed.

Thank you, Wolfraths, Leslie and her crew did an…read moreoutstanding job on my landscaping. They were punctual, courteous, and thorough. Leslie is amazing when it comes to placement of shrubs, trees and perennials. The time they were here was very pleasant, and I became educated on the plantings. The warranty is excellent. Thank you again, Jane

A week after a fairly significant investment in new landscaping which included a rock bed "river"…read moreto direct rainfall down to the lake, we got hit with a serious gullywasher which washed a lot of the rocks into the lake. Wolfrath came right out and repaired that and also replaced several shrubs that did not survive the next winter and overseeded the new grass which didn't take the first time around. Also, Alison has been very responsive opening, fixing, and closing down the new irrigation system.

Where do I begin? I…read morestumbled on Stein as I was doing some "Sunday driving" on a Fridayn nun I was on the wrong side of the road to get into the driveway. Had to turn around. Almost kept driving. So glad I turned around. There are so many things to look at. Lamps, wall decor, candles. I almost bought a candle and I have too many as it is. They have a whole aisle of clearance. There is a section with reading glasses, nice purses and other things. They have many house plants, real trees, outdoor plants, lawn tools, a pet aisle, Whew! I am getting tired! I think I was in the store 1 - 1/2 hours just looking at everything. I walked out with a wire butterfly sculpture for the wall, ladybugs sculpture for yard on clearance and frog sculpture on clearance and I do not even have a garden. You can always find an employee to help you. They are so helpful and friendly. Definitely will stop when I am in town again.

Stein's Garden and Home in Appleton, WI has a TERRIBLE plant guarantee policy. Their "guarantee"…read moreis not actually a guarantee if you use store credit which we used from the last plants we bought from them that didn't live. So, after two years of buying plants that didn't live and getting totally screwed on their "guarantee", we will never shop at Steins again. Buyer beware!