had twice were they messed up on work on my car. both time they argued that it was other thing that…read morecaused it and was not there fault. first was simple they were to replace the head light when they got done the head light was way out of alignment. took it back to get it adjusted they say that the whole light assembly was bad and needed to take it to a body shop since the whole assembly was bad and needed replaced. took it to another shop they said the bulb was only half put in the seated it fully was fine. this time took in for oil change left there shop car started clattering and stopped. called them they told me that this car had a lot of defective engines and it was not there problem. took it to dealer for them to look at it they said the oil filter was half on, the drain plug was about to fall out and there was only 1 quart of oil in the engine.

After speaking to Sam at Mussers I feel more comfortable. The employee responsible for the last…read moreissue was dealt with. I since then have taken my vehicles back to them and due to Sam, I'm a customer again. The owner never approached me about this and if not for Sam, I'd be dealing with another company. They do good work.

We had a Jack issue with our trailer and needed to get back on the road quickly and Doug took great…read morecare of us! Honest, good people here. Highly recommended

Highly recommend BSA I was driving from West Virginia to…read moreIllinois for a Mx race pulling my 5th wheel , was filing up with diesel and noticed my rear axel tire was just about touching the other axel tire . The shackles that hold on the leaf springs broke off and jammed the leaf spring into the frame rail . Was lucky to be 10 mins from bsa they got on it immediately and had me fixed up and back on the road in less than a hour and his prices are more than fair for the talent he has working there . Go check them out for sure

Called twice and got quick service with friendly conversation. Reliable and dependable with both…read moretows. Definitely recommend using.

Whatever you do, do not take your vehicle here to be serviced. My vehicle was making a whining…read morenoise. They had my vehicle for about two days. They called me and told me that the power steering pump is bad on the car and mind you I had already replaced that part two other times prior to this within the last six months. It sounded different this time and I had a really hard time believing that's what it was but they were convinced that's what it was so they said they would fix it, charged me 130 some dollars only because it was under warranty still so I could get the part for free where I had already bought it from. Said they flushed the lines for me to make sure all the fluid was out and changed. Told me that I might need my rack and pinion replaced but they weren't sure because you can't tell. I asked him about how much that would cost, he shrugged and said I don't know expensive. Said he would have to make phone calls and everything to figure that out but didn't offer to do it for me. This man looked me directly in my face and told me when he fixed it that took care of your whining problem but I'm not sure if your rack and pinion needs replaced or not you'll have to wait and see. I started my car and it's making the exact same noise in the exact same pitch the exact same way as when I brought it in the first day. They literally fixed nothing charged me money to replace the part that didn't need replaced, robbed me literally. I had my dad called him to talk to them because he knows more about vehicles than I do and he told him that it wasn't making any noise when I left so if it started, it started after I left there. Which is a crock of bullshit. These fucking places get away with legal theft and it's not okay. I am taking it to an actual dealership service center so they can actually tell me what's wrong with it. When it comes back that was never the problem I will be revisiting this situation. DO NOT TAKE YOUR VEHICLE HERE TO BE SERVICED!

We have taken our older Lincoln there and have received excellent service at a fair price. Work…read morewas complete on time and on budget each time, with no problems.

Fantastic body work and paint matching! highly recommend!read more

We took our car there and took 2 weeks longer then they told us... not a problem, but when we…read morepicked up our car we were missing a floor mat which deff was in the car when we lwft it (who steals a car floor mat) which they kept trying to tell us there was only 1. 2 our doors were not completely finished bc they didn't order everything. Our tint now has to be replaced bc both of the windows on the side they were working on has been damaged. There was a dent in the side door panel that was not there when we left our car with them .... not a big deal bc we are replacing that trim piece anyways. not pleased with the job overall

We took our Mercedes suv to have an oil change and back wiper repair. We were charged almost $80…read morefor the part for the wiper plus labor. The part was less than $40 at three other parts places. We will be using another repair shop from now on.

I was in Troy visiting family this month and my brothers truck decided to break down on me. I ended…read moreup calling around and took it to Prather Auto due to the location and the fact I didn't want to spend my week using Uber. I was so happy with this shop, the customer service was great and they got my brothers car fixed quicker then they quoted. The price was cheaper then what other shops had quoted me over the phone. Overall I was impressed by their Shops work and overall customer service. I would highly recommend to anyone who needs their vehicle fixed. Shops here in California are usually overly priced, I felt this shop tired to help me out as much as they could.

Came in for an oil change, and the job was well done! On top…read moreof that, an inspection was done to make sure everything was in working order. Highly recommended for the price!

OATC has physically fixed the body and interior issues 2x now and they are doing body damage again…read morenow, they due great work and keep customers informed thoroughly through the process! I'd recommend their services to anyone in need. :)

Very professional and transparent. Friendly people who want to repair your vehicle at a fair…read moreprice. My experience was my first and I will be returning in the future. Thank you!

went to them today to schedule a oil change . ask for the 6500 mile oil . they told me they they…read moreonly do 3,000. mile oil . Dealer recommend. I have been using a Ford Dealer since 2000. they recommend 6500. Looks like I will be going back to a Ford Dealer . Frank Dalie