I have had the blessing and great opportunity to work with both Theresa and Brian in 2003 and ten…read moreyears later in 2013. Over the years, I have not only found them to be extremely knowledgeable about the market but their insight and commonsense provided me with confidence in making the right decision. One of the most rewarding things to come from this business relationship was our friendship - they sincerely care about your happiness and well being. This is extremely rare in today's world as there are larger firms in the real estate market that only view a buyer as an "opportunity" to achieve their monthly goals. Personalized service and diligent follow up is non existent. I have recommended Theresa and Brian to some very good friends who used Brooks Real Estate to sell and purchase several homes. They were amazed and thankful of how seamless the process was. Personalized service....an intangible feature of what they do. Author Peter F.Drucker once said, "The purpose of business is to create and keep a customer." I will go further to say that Brooks Real Estate not only has a loyal customer but a friend and fan for life!

I have worked with Brooks Real Estate for many years, Brian and Theresa Brooks are wonderful…read morerealtors, they and Ted Egner (who is one of their realtors) have the highest integrity and really look out for their clients. that is exactly what a realtor should do. I am so grateful to have them to recommend to my clients that are a little further up the coast from where I am. My clients could not have been more pleased with their performance. Wonderful honest group of realtors. If you are in the market for a home please try them you will not be sorry!

This property management company is reputable for being exceptional and excellent because of their…read morededication to attention and quality service. From the beginning, the staff has been nothing but kind, friendly, and helpful. There were times that they went out of their way for me to feel helped. I am really so grateful for that because they have helped me turn my house into a home. They are absolutely exquisite and a little bit exclusive, but hey, that's PG for you. :) I feel absolutely honored that I was able to work with this company. I want to give a shout out to Marshall, the property manager I work with, because of his diligence, intelligence, and fine manners. He was so easy to work with and he made dealing with all the issues I was having less difficult and stressful because of his swift response and helpfulness. I am so grateful for him. I would definitely check this place out if you're looking to rent in PG. If you're here, you're totally royalty- and that's facts. Also, an additional shout out to Jan who was always patient with me when I couldn't stop calling about issues with moving in procedures, deposits, and bank statements. :)

I just concluded and initial call with this company. I was sorely disappointed with the customer…read moreservice I received. I called because of a posting on Zillow that had this property management company as the listing agency. When I got through to someone they were polite to begin with and when I mentioned the property's address they said "it's already rented." I relayed that Zillow reflected it was still available in an attempt to help them. Their response was "Zillow is not reliable" and that I should use their website, which I was already on. I informed them that their own website reflected that this property was still available for rent. At this point I was abruptly interrupted and told that they had another important call and wanted to put me hold. Disparaging another website for being unreliable while your own website reflects the same information is ridiculous to say the least. I would recommend this company get their act together.

We had a great experience renting with Monterey Bay Rentals! Our contact, Michelle Larkin, was…read morehighly professional, friendly, attentive to every detail and very communicative. All of our questions and requests were promptly answered and we were made to feel at home our entire stay. Rental property was exactly as advertised and there were no hidden fees or costs. Would gladly use this company again!

We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

We bought a house in East Garrison with Help of Jennifer. She was absolutely one of the most…read moreknowledgeable, caring and conscientious realtors I have ever seen. She works hard, and is down to details. Jennifer is very attentive to our needs throughout the whole process helping us make the best decision to get what suited us the most. Than you, Jennifer! Your expertise and guidance made big differences. Your help is truly appreciated.

We reached out to Amber about a challenging house decision that we needed to make because of my…read morewife's recent diagnosis of early-onset Parkinson's, and because of Amber's excellent online reviews. Amber and her team did a great job working through our challenges and she helped us partner with an excellent loan company that did a great job as well. Thank you Amber, and we highly recommend Amber and her company, Over the Moon Realty. Jay and Michelle

Shawn Quinn did an outstanding job representing us in the initiation of the sale of our Carmel…read morehome. He is knowledgeable, responsive, and highly professional. As a lifelong Monterey Peninsula resident, Shawn has deep roots in the community and an unmatched understanding of the local market. His connections, experience, and attention to detail helped make the entire process smooth and successful. We appreciated his guidance every step of the way and would highly recommend him to anyone buying or selling real estate in the Monterey Bay area.

Shawn helped us to buy a beautiful home in Pacific Grove. His knowledge about the local area, fast…read moreresponses, and friendly demeanor was refreshing! He is definitely a stand up guy that knows his craft!

They don't respect your time…read more They scheduled a 4:30 showing for a unit and there were a few of us waiting to see it. Waited 15 mins, no one's there yet. Called the office number and told them about the situation and she said the person on the way is caught in traffic. Another 15 mins passed, still no one. It may seem like a minor problem but it just feels disrespectful. 30-45 mins of your time just wasted. These are the type of people you would be dealing with, if you choose to work with them. If it was the other way around, e.g. you're late on rent, I'm sure that they would quickly give you a fine.

I would not recommend renting from this company under any circumstance. If you already have, make…read moresure that you document everything related to your move out- they lied about damages (but I had taken photos and a video) and claimed that I turned in my key almost a week late (I dropped it off and handed it to them, so certified mail is probably the best option). I had to send weekly emails for two months before I got my deposit back. They did not perform any repairs while I was renting a very expensive unit, and would get annoyed if I tried to ask for any type of repair and would tell me how busy they were. There were lights out in the hallways, no lights on the stairs , ceiling leaks, and issues with appliances. I know we don't have a lot of options on the peninsula, but you will be better off with any other company.

Buying my condo was one of the biggest financial decisions I've ever made back in 2019, and having…read moreAllison at Sterling Property Management has given me incredible peace of mind. She is professional, knowledgeable, and always looks out for my best interests. I've been with Sterling for now seven years. Best decision I made. Most recently, she saved me a significant amount of money by resolving a washer issue instead of replacing it. I completely trust Allison's judgment and know she'll always make the right decisions for my property. She truly is the star agent at Sterling Property Management. Thank you, Allison, for your hard work, professionalism, and genuine care. I highly recommend Sterling because of you!

I'm so disturbed by the fact that this house is completely infested with mice. While moving my in…read morelaw out there were mice everywhere. One week later and the house is listed for sale!!! If anyone is looking to purchase 400 Sonoma Ave. in seaside please be aware that this company did not even bother to get rid of the mice! This company disgusts me. Not once did I ever receive a call back or any communication from them in any way. They have zero cares for people. Also, the gas line in the kitchen and fan for the oven I believe are illegal and not up to code however they had zero problems renting it to the elderly. In response to the owners reply. The rent was $500 when you guys "took over the portfolio". You guys jacked the price up so high in such a short amount of time that it is absolutely in no way a reasonable price. If you deem it unrentable then no one should be paying $1,950 for it. That's absurd. I called a total of 5 times in the span of a month and left a voicemail every single time. I was never even once able to reach a live person. So check your messages and you will have all the record you need. You guys were 100% aware of the condition of the home. Not only did you demand tons of photos of the inside and outside of the home every 6ish Months but you also did several walk throughs inside and outside. Each time you guys deemed it rentable. That is not looking out for senior citizens that is abusing their inability to fend for themselves. Your company should be ashamed of themselves as well as the owner of this property.

Matthew really hit it out of the park! His drone footage of my travels was amazing, and i really…read morerecommend! As someone from the area it's really hard to find someone who captures, listens, and brings to life the beauty of this area!

Matt did a great job on our wedding. Did some great drone footage. Highly recommend.read more

This team has resorted to cold calling neighbors around their listings. They have called my cell…read morephone to notify me that they have a listing in my neighborhood and asked If i want any information about it. Then she asked me if I was interested in buying or selling my house. Leave me alone. I don't care about your listing in my neighborhood. I would never let a stranger over the phone handle my real estate transactions. Cold calling is a desperate attempt to gain business in real estate. They have annoyed me and will never get my business.

I met Mark several years back. Over the times he, and his team met me and my family many times. His…read moreknowledge of the Monterey, in particular, the Pebble Beach market, has really impressed us. He also has the rare ability to assess an individual house's future potential by looking beyond its current layout. This is an important factor in every real estate transaction consideration whether the home buyer has an immediately plan to remodel the property or not. Although, we have not made a purchase due to our own constraints, he has been patient, and really looked out his client's interest first. I highly recommended him and his team if you need real estate service in the Monterey area.