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    Wright Flow

    5.0 (1 review)
    Closed 7:30 am - 4:00 pm

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    4 months ago

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    Mr. Rooter Plumbing of Palm Coast

    Mr. Rooter Plumbing of Palm Coast

    (9 reviews)

    e had a very disappointing experience with this company and their technician, and I am sharing this…read morein hopes that management will take this seriously and respond. When the technician arrived, my wife answered the door and he didn't introduce himself -- he simply stood there and bluntly said "you got a leak." After she acknowledged, he walked into the house without any professionalism or courtesy. He did not wear shoe covers or take any basic steps to respect our home. The leak detection diagnosis he provided turned out to be completely wrong. Based on his direction, I ended up taking apart a large portion of my kitchen -- removing granite countertops and cabinets -- only to later discover the leak was nowhere near where he said it was. This caused unnecessary disruption, time, and expense. The lack of professionalism, poor communication, and incorrect diagnosis was extremely frustrating. I expect the company to review this situation, explain how this happened, and reach out to discuss how they intend to make this right. I will be documenting this issue and filing a complaint with Florida consumer protection authorities as well as escalating this to Mr Rooter corporate if it is not addressed. I would strongly caution anyone considering using this company for leak detection until this matter is properly resolved. I will update this review based on the company's response.

    Very quick response and always available to answer the call. Very helpful to help. Thank you very…read moremuch for being honest and helpful to your community. Keep up the good work

    Artic Air Home Services - The air conditioner y'all fix

    Artic Air Home Services

    (7 reviews)

    Recently I called Arctic Air because my AC would not turn on. There was power, the electrician…read morechecked, there was power everywhere that there needed to be power. It just wasn't turning on. I was fortunate enough that Randy was my technician. He arrived promptly and was extremely polite and efficient. He squeezed himself into the closet where my air handler is, contorting himself, so that he can fit. He took some of the components apart and was able to diagnose the issue, a fuse had blown out. Within no time at all he fixed whatever it was that caused the fuse to blow out and completed the job. Throughout he was communicative, describing to me all the benefits that his company was offering via different programs. Some of them seemed like a good deal. Hopefully I will not have any AC issues in the foreseeable future however, if I do when I call Arctic Air. I will request Randy as my technician, he was amazing. Update early 2025, I want to upgrade my house because I'm going to sell it and I can have Smart thermostats. I called and Coleman came out and he attended to my service which was to see which kind of thermostat I needed and he also did me the favor of repairing a piece of PVC pipe that my dad had not taped up and was having an issue Coleman was polite professional look me in the eye shook my hand seemed like a really nice young man and a good hire I didn't see any real actual in-depth work that he did but he'll be coming back on Monday to install the thermostats and hopefully all goes as well as my past experience with Arctic air.

    I had my A/C serviced today after 2 appointment cancellations. Both previous appointments were do…read moreto "no technicians " available. The 4 star is because the technician that serviced my air conditioner was awesome! It would have been lower based on the appointment issues. Travis saved the day! Travis called before he showed up, was right on time and highly professional. I hope he continues to be my service provider in the future. Phillippe Lieurance

    Wright Flow - plumbing - Updated May 2026

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