I worked with this firm for many years, originally under Tracy Larabee, and the experience was…read moresolid during that time. After the practice changed hands with David Ewan, my experience became less positive. When I asked straightforward questions about HSAs (contributions, investment earnings, and basis tracking), I had difficulty getting clear, direct answers. Questions were treated as outside scope or unnecessary rather than addressed transparently. I was also told that clarifying how prior returns were prepared would require significant billable time, even though I was not requesting new work -- just confirmation of what had already been filed. Ultimately- this firm may be a good fit for clients with simpler situations, but those with multi-state or non-conforming tax issues may want to ask detailed questions up front about scope, documentation, and follow-through.

Tracy and his team are efficient, professional and provide exceptional customer service. He has…read morebeen doing my taxes for over 10 years now and was very knowledgeable when I had to finalize my mom's estate. Couldn't ask for a better accountant.

Donna has been my accountant for 22 years, she as been very knowledgeable and professional. My…read moreaccounting includes a complex business and personal profile. She stays current with the ever changing tax laws. I recommend her highly.

If your looking for a CPA in Knoxville than you have found a great one! Jenny and her team of…read moreexperienced accountants can help with your tax needs. I use Hines and Company for both of my business taxes and my personal as well. Once I found this group I have never needed to look anywhere else. Honest and gel rear quality, I wouldn't trust anyone else!

I highly recommend these guys to do your taxes and answer any questions you might have about…read morefinances. The most friendly people and super knowledgeable. We've used them, my parents have used them, my in-laws have used them, and everyone has left feeling confident.

This is a warning to any one looking for an accountable CPA don't look here…read more I worked with them for 4 years, every year I found a error in the work and needed to have it redone. Than the Icing on the cake was they forgot to to push the button and submit my taxes after I had fully paid them too. The next year in spring the IRS charged me for not submitting my taxes from the prior year. Huge surprise, I had copies, I had proof, I had none my part but Leblanc & Chandler had not done theirs !! This took me 1.5 years to work out and correct with many fines to me. Not once did Leblanc and Chandler ever offer to connect with the IRS to admit the error they had made. I had to work with another CPA at a large cost to me over the 1.5 years it took to get it all straighten out, all the while collecting interest on the problem and the IRS never takes back interest even if your in the right!! $400.00 of interest!!! To top it off this arrogant careless man never once contacted me personally to apologize for the there lack of follow through which started the whole issue!! By all means look else where this is something NO ONE wants to go through!

I would recommend them for personal or company taxes. They are very efficient, friendly and…read moreprofessional. We had several very bad experiences with our accountant that we used for years. The level of stress we went through every year, because our accountant kept letting things fall through the cracks was awful. When Amelse & Edmonds CPAs say something will be taking care of, I trust them. I don't have to keep calling and reminding them or asking the status. They are great! I wish we would have changed to this company along time ago. Solid 5 star

I've been using Jon Dunn for about 20 years and have been incredIbly happy with his…read more professionalism, prompt filing, and reasonable rate. I have sent manny friends to him over the years with no complaints.

Jon Dunn, CPA, in my opinion, is someone to watch out for and can't be trusted. We hired him to do…read moreour taxes for two years. After the IRS sent us several letters stating we hadn't filed, we ended up paying thousands of dollars in penalty and late fees. Jon had us to make the IRS payments due to be made out to him, he cashed them, and kept the money...this is how we found out he never filed our taxes. He told us he paid what was due and that was why we needed to make the check out to him. He charges only $200 to "file" your taxes, but you end up throwing out the $200 and will owe the IRS for years because of his greedy neglect, dishonesty, and thievery.

Used them for years, called to make an appointment in February and was told they were full but call…read moreback early Monday morning and we will make you an appointment. Called at 8am Monday morning and waited 30 minutes listening to a recording over and over, finally hung up. Called back at 10:30 and was told there were appointments this morning but they are all taken.i told the woman I called at 8am and nobody answered the phone, her answer was there's only three of us that answer the phone. Looks like you need to hire more people Jerry!!

Super quick and easy experience! Pretty affordable as well! Everyone was super nice and helpful!…read moreDefinitely would go back!

Willard and David Carr are the best accountants in this area. I have heard only good things about…read morethem. They are knowledgeable and very professional. I have recommended them to several people and they have all been happy with their service and their expertise

THE WORST!!!! These guys did taxes for my aging mother once my father was no longer able to do it,…read moreand continued after his passing. Unfortunately, I never insisted on seeing everything myself, or we would have left this practice years ago, but my mother liked their office staff, so we continued to use their services. BIG MISTAKE!!!!!!!! Not only were they not smart or detail-oriented enough to deduct expenses associated with her care, now I'm in the position of having to pay penalities because, despite us notifying them of a COVID related tax issue, they didn't make the 2020 3rd quarter payment on time. In addition, these geniuses had the notifications sent to their offices, so it wasn't until this week that I found out they messed up the 2nd quarter as well, and we're PAYING EVEN MORE PENALTIES BECAUSE OF THEIR CARELESSNESS!!!!!!!! I begged my mother for years to find a different accountant----this was after a quarterly payment was erroneously paid twice----but it wasn't until one of their receptionists was rude to my sister-in-law that I was able to get help finding someone else ( I don't live in Oak Ridge anymore, so wasn't able to do it all myself). My mother kept telling me they were the only game in town-------we have since found someone far, far better. If there were a way to leave negative stars, I would.