Very professional, on time and prompt. Zane took the time to do a camera and resnaked the line…read moreseveral times to get it rite, prices are very fair and highly recommend plus they are a local Seward company.

From the owner: Local Owned & Operated! Over 10 Years of Experience!…read moreTop Notch Customer Service with Top Tier Knowledge!

They really know their business. Prompt and courteous service!!! Prices are very reasonable. They…read morewill go out of their way to make sure you are satisfied.

Called them to service our soft water heater that wasn't working correctly. Great, fast service…read more The guys who came to our house were super friendly and nice. Reasonable price. We would highly recommend!

I called Fud & Tracy's to fix my heat pump on the coldest week in 2021. I'm sure they were super…read morebusy like everyone else, but they squeezed me in & came out. My heater was leaking and making a mess ALL over my the carpet in the hallway in my basement & I called other places who said they were coming & didn't come out. Turns out, it was just a REALLY plugged filter. Apparently you should change them once a year, so after 5... it was due... ‍ Opps. The guy who came out was GREAT! He was super friendly, helpful and cleaned everything out, got me a new filter & an extra one for next year. Leak fixed and told me how to cheaply fix the uneven heat flow throughout the house. Definitely recommend and will call them for all my needs. I got my bill today and was pleasantly surprised it was affordable as well!

From the owner: Residential and light commercial plumbing, heating and air conditioning. Sales Service Install and…read moreRepair

Doesn't show up when scheduled. Excuse is illness. Reschedules and still does not show up. No…read morecommunication whatsoever. The first time he did not show or call was because "my phone died". What small business allows their phone to go dead? If I could leave no stars I would.

From the owner: plumber in new construction remodels and service for the last 13 years of my life from the ground…read moreto out the roof, finshing to service and excavation of what went into the ground Years ago before my time and understanding what I see and why they did it that way. My dedication to learning new skills sets me apart. I constantly seek opportunities to improve my expertise and apply that knowledge to my work. I bring a unique combinations of art and shadowing experience, which allows me to approach projects with creative and effective strategies

very respectful, great quality of work, very prompt and polite and very reasonable pricing…read more satisfied with the quality of work that was put into replacing my kitchen countertops thank you.

I'm beyond pleased with the home improvement work that Hugo and his Centera Group team accomplished…read morein our home, in excellent timing! Hugo conducts business with professional service, integrity and keen oversight on projects, making sure clients are satisfied with installation supplies, value of services, and workmanship outcomes. Hugo included us in his research for what we needed and respected our budget. His communication with us was always polite and thorough, providing check-in opportunities and peace of mind about the work getting done. I couldn't have asked for a better contractor team!

Kevin and Good2Go was assigned to our case by our home warranty people to fix our hot water heater…read more It had started leaking and was flooding our basement. Despite having to reschedule several times for things like "I have junk in my truck that I need to get out" and "my wife needed an emergency doctor's appointment" he arrived about a week after we had placed the ticket with our home warranty. When Kevin arrived, he took one look and said it was done. I wish that was where this story ended - that he submitted the information, got us a new water heater and installed it. But no. My wife kept refreshing our case and seeing that no paperwork, no pictures, no specs had been uploaded. She finally took it upon herself to upload the pictures of the leaks as well as the specs that we needed in order to get a replacement. Five days after his visit he finally uploaded something to the home warranty people. After that he began a text conversation with my wife telling her "you need to stop talking with them (the home warranty people)" and that "I've never had a customer do what you're doing". On top of that he constantly said "you need to relax, calm down, and be patient. You're getting a new water heater, stop complaining" or something along those lines. Being lazy is one thing, but insulting your customers while you are basically representing a home warranty is something completely different. I took it upon myself to reach out to him an air my grievances. Starting my text with "I have a meeting in 30, so I'm going to get this out as quickly as possible." When he responded - he immediately tried to call, when I was in the meeting showing that he took absolutely no care to read our complaint. He stated later that he was the sole reason that our claim got accepted, despite my wife being the one who sent all the pictures. He then went on to insult me saying "I have a very poor perception of time" and "I can tell that you're the type of person who can't wait to try to get someone in trouble. You live for it." Side Note: I didn't have a yelp account before this, or if I did, I haven't used it in YEARS. I had to sign up for an account JUST so that I can post this review about Good2Go and Kevin. The real kick in the shorts is that this morning he claimed, after the conversation last night, that he was going to have the water heater ordered/delivered to our home/installed and finished by EoB today. The guy who took 5 days with constant poking by my wife to upload stuff to the home warranty was going to find a second wind and manage to finish everything today. Absolutely laughable service, poor communication skills, abysmal time management, and an absolutely disgusting personality. The proper response would have been to apologize to my wife, even if there was an excuse in there, and then move forward. But he doubled down and then insulted me, so I insulted him back and called him an "Undercooked Hot Pocket." I don't know if it's just time to retire or what, but this was an absolute joke of service. Do not use Good2Go. If your home warranty attempts to assign him, ask for a more reputable service person. I wish Yelp allowed for 0 stars.

Keven came on a Monday to look at the water heater to figure out the problem. Said he wanted to…read morecheck out the shower faucets but wouldn't. He didn't have any tools with him. He took the fee I owed him per my home warranty and after that he was very hard to get ahold of. He was supposed to come back on Wednesday, but didn't- I had a hard time getting ahold of him to find out where he was. He said he was unavailable can he come Friday, I said fine. He said he'd be there between 11-12:30 and that he'd give me a call to confirm. I said that works. I didn't hear from him in the morning, so I called and left a voice mail at 9:30 just to make sure he was still coming. No answer. Then again at 11:30 and 1:30. No answer. He finally calls around 2p and says he will be there in 1.5 hr. He showed up just after 4p with no tools to do whatever it was he said he was going to do. He asked me what to tell the warranty company. I said I don't know- he's the plumber, he needs to figure it out. He declared I was wrong and there's obviously nothing wrong with the water heater and left. Whole thing took maybe 10 minutes. I am still stuck with the same problem. I strongly suggest anyone else who uses him to request to see his plumbing license and make sure he has the tools to do his job before he comes in the door or you will get scammed like I did. I strongly advise against the use of this gentleman and his company.