My mom recently passed and my dad made all the arrangements in advance. The staff was friendly and…read morevery helpful. They were attentive and reliable without being intrusive. On the day of the service, we were all impressed by our interaction with everyone. Thank you again for making this difficult time a little easier.

Not a lot of urn options Really over priced memorabilia…read moresuch as necklaces Friendly people

I want to sincerely thank the staff at Kerrville Funeral Home for their kindness, professionalism,…read moreand compassion during a very difficult time. Larissa was especially wonderful. She was extremely patient, kind, and understanding throughout the entire process. Her calm and caring manner made a hard situation a little easier, and that means more than words can express. The entire staff handled everything with respect, dignity, and attention to detail. Thank you for a job well done and for serving our family with such care.

VERY disappointed is this funeral home! WHY does anyone enter a building like this, cause they…read morehave lost a loved one! NOT one employee gave me words of sympathy or condolences!!! What the heck! Three people I encountered when taking care of the cremation of my SOULMATE and NONE of them expressed empathy! WOW. Still upsets me! Will NOT use them again and I DO NOT recommend! HAD to give one star, none is not an option, and it should be. Barbara Bondurant-Wall August 2024

Horrible experience that is still unresolved! My mother passed away in May of 2020 and still…read moredoesn't have a headstone! All we get is excuses and promises. They don't answer the phone, you can't leave a message, and they don't answer emails. Do not give them your money.

It's been a year and we still don't even have a grave marker for our daughter. When we were there…read morefor the funeral, the guy took 2.5 hours talking to us about things that didn't matter. No concept for how parents might feel after burying their infant daughter. 2 stars though because it is well maintained grounds.

From the passing of my husband to the day I received the certified death certificates, William Holt…read moreand family were with me every step of the way. They all were very attentive to any questions I had and were always knowledgeable with what I was inquiring about. All options were presented to me and clear examples were provided to help make the best decision on behalf of my husband, William James Leis. I had no idea what to expect as far as expenses but was very pleased the options were very affordable. Although I did not have a service onsite, the grounds are definitley warm and welcoming the minute you walk in the door. AND every time I called, I never once had to leave a voice message as my phone call was always picked up.

William and family made funeral planning one of the least challenging hurdles to overcome…read morethroughout my father's passing. They were empathetic, thorough , helpful with decision making, supportive, and we even shared laughs during this sad time. I feel lucky to have found Holt & Holt to hold my father's funeral.

By far one of the most interesting cemeteries I've visited outside of New England! After reading…read moreabout the mysterious, historical seashell covered graves, I had to add it to my list! There are many beautiful gravesites scattered around the grounds just covered in beautiful seashells of various colors. Most of the headstones of the shell graves I saw were dated in the 1800s as well! Some of the graves were completely covered and some just had a cross or heart shape made out of the large scallop shells. All were oddly lovely to behold. And the most fascinating part about it is that no one really knows why these graves are covered in the shells! And only the older graves from that era have them. A lot of the graves are of the earlier townsfolk that came over from Germany and some speculate this might have been a custom from the "old world". Definitely adds an extra element of curiosity to ponder while wandering around the lovely grounds. It's easy to find and very pleasant in the spring with wildflowers everywhere and cooler weather. There are gravel paths large enough for cars to park. The entrance is well marked and the GPS will take you there easily. And while the shell graves are scattered around the grounds, they are obvious as you walk around - so they are easily found.

I used Nagel Memorials and it was an awful experience. Headstone was ordered in May paid 1/2 down,…read moreupon calling police and making multiple trips to Fredericksburg discovered Stone was never ordered. Mr Nagel actually made things up, stone is in Waco, stone is delayed in Houston due to Harvey etc. All untrue since the stone was not ordered until October and finally delivered Feb 2018. The etching is actually done by someone in Llano, so I think Mr Nagel is now just a middleman. Mr Nagel does not return phone calls, has no voicemail, no computer, no email.