Horrible experience that is still unresolved! My mother passed away in May of 2020 and still…read moredoesn't have a headstone! All we get is excuses and promises. They don't answer the phone, you can't leave a message, and they don't answer emails. Do not give them your money.

It's been a year and we still don't even have a grave marker for our daughter. When we were there…read morefor the funeral, the guy took 2.5 hours talking to us about things that didn't matter. No concept for how parents might feel after burying their infant daughter. 2 stars though because it is well maintained grounds.

Wrights is the best experience for a sad time. My sister passed unexpectedly, and Wrights was…read moreabsolutely calming, helpful, compassionate, affordable, professional and capable to the thousandth degree. Honestly, my husband and I cannot speak highly enough of Wrights. Please try this establishment in your time of need. They will help you with everything in the most pleasant way. Trista and Kerri are both just wonderful. They can handle anything!

I can not express completely in words all the gratitude I have for Melissa and Wright Funeral…read moreParlor. From the moment they picked up the phone and comforted me through the difficult process of losing my mother to the amazing, loving and personalized funeral service they created, they made this journey so stress-free and smooth. The creation of the tribute video, the beautiful obituary card, and the gorgeous flower arrangement for her urn greeted our attendees who immediately remarked at how lovely it looked. Melissa captured my mother and presented her life in a respectful, joyful way. Melissa's customer service was so attentive. I was amazed at how quickly she would respond to my endless questions and changes with patience and ease. We all know at some point in our lives we will have to face dealing with loss and funeral arrangements. We have to face this moment with a courage we don't feel we possess at that difficult time. But Wright Funeral Parlor gave me that strength to mourn and honor my mother with the most beautiful service. Thank you so much!!

I want to sincerely thank the staff at Kerrville Funeral Home for their kindness, professionalism,…read moreand compassion during a very difficult time. Larissa was especially wonderful. She was extremely patient, kind, and understanding throughout the entire process. Her calm and caring manner made a hard situation a little easier, and that means more than words can express. The entire staff handled everything with respect, dignity, and attention to detail. Thank you for a job well done and for serving our family with such care.

VERY disappointed is this funeral home! WHY does anyone enter a building like this, cause they…read morehave lost a loved one! NOT one employee gave me words of sympathy or condolences!!! What the heck! Three people I encountered when taking care of the cremation of my SOULMATE and NONE of them expressed empathy! WOW. Still upsets me! Will NOT use them again and I DO NOT recommend! HAD to give one star, none is not an option, and it should be. Barbara Bondurant-Wall August 2024

I never thought I'd be writing a review for a funeral home…read more A few weeks before my dad's unexpected passing this spring, he had attended a service there and mentioned he thought the place was lovely. Fast forward to us not only being emotionally crushed by a sudden death, but the fact we had no funeral plans. It was unerving to call them while my fathers body was still in the hospital room next to me, but the woman who I talked to on a weekend evening calmly explained the process and assured me we'd get through this as quickly as possible to start the grieving process. They handled everything as they coordinated certificates, transportation, and even got us in touch with a cemetery I had been trying to find a contact for years to for myself. They helped me create a customized service for dad, and were very accommodating to help keep my mother's stress levels down during and after the funeral. The attention to every detail and the personalized care made me get funeral plans for my entire family with them. I cannot thank them enough on thank you Thursday for helping me get through the worst days of my life.

Marycatherine and Adam made a typically difficult process almost pleasant. Their knowledge and…read moreunderstanding of the services and products were excellent. We could not have asked for nicer or kinder people to deal with, while making arrangements for our father and mother.

By far one of the most interesting cemeteries I've visited outside of New England! After reading…read moreabout the mysterious, historical seashell covered graves, I had to add it to my list! There are many beautiful gravesites scattered around the grounds just covered in beautiful seashells of various colors. Most of the headstones of the shell graves I saw were dated in the 1800s as well! Some of the graves were completely covered and some just had a cross or heart shape made out of the large scallop shells. All were oddly lovely to behold. And the most fascinating part about it is that no one really knows why these graves are covered in the shells! And only the older graves from that era have them. A lot of the graves are of the earlier townsfolk that came over from Germany and some speculate this might have been a custom from the "old world". Definitely adds an extra element of curiosity to ponder while wandering around the lovely grounds. It's easy to find and very pleasant in the spring with wildflowers everywhere and cooler weather. There are gravel paths large enough for cars to park. The entrance is well marked and the GPS will take you there easily. And while the shell graves are scattered around the grounds, they are obvious as you walk around - so they are easily found.

I used Nagel Memorials and it was an awful experience. Headstone was ordered in May paid 1/2 down,…read moreupon calling police and making multiple trips to Fredericksburg discovered Stone was never ordered. Mr Nagel actually made things up, stone is in Waco, stone is delayed in Houston due to Harvey etc. All untrue since the stone was not ordered until October and finally delivered Feb 2018. The etching is actually done by someone in Llano, so I think Mr Nagel is now just a middleman. Mr Nagel does not return phone calls, has no voicemail, no computer, no email.

From the passing of my husband to the day I received the certified death certificates, William Holt…read moreand family were with me every step of the way. They all were very attentive to any questions I had and were always knowledgeable with what I was inquiring about. All options were presented to me and clear examples were provided to help make the best decision on behalf of my husband, William James Leis. I had no idea what to expect as far as expenses but was very pleased the options were very affordable. Although I did not have a service onsite, the grounds are definitley warm and welcoming the minute you walk in the door. AND every time I called, I never once had to leave a voice message as my phone call was always picked up.

William and family made funeral planning one of the least challenging hurdles to overcome…read morethroughout my father's passing. They were empathetic, thorough , helpful with decision making, supportive, and we even shared laughs during this sad time. I feel lucky to have found Holt & Holt to hold my father's funeral.

Nothing but professional. Jennifer McGee was kind and thorough and let me know exactly what to…read moreexpect and when. Highly recommend.

The folks at Neptune were helpful and friendly during the signup process, they were extraordinary…read morewhen we needed their services, they took care of everything and they have been so kind and considerate during our grieving period. Highly recommend them and their services.