Very bad experence with this company. They inspected our septic line and said we needed to replace…read more100 lf of line from the house to the septic tank. Quoted 6500.00. Turned out the septic tank was only 15 feet from the house. I paid them 3500 up front for "materials". They showed up with 3 guys and a shovel. After digging up the line they insisted I still needed to pay another 3000.00 to finish putting in 15 feet of line. I hired another more repetitable company to finish the work.

My home warranty contacted him for my clogged up kitchen sink 3 days ago.Originally he was…read morescheduled to come by yesterday somewhere between 7am- 11am. I had to work, so I called him to reschedule.We spoke & agreed for today roughly around 10am. He even called me yesterday to confirm. I waited nearly 3 hours today,I called first but no one answered, so I texted him.He immediately replied with a bogus apology about he meant to call me& that was very busy & could probably come this weekend. I was beyond pissed off I told him I have had this stoppage over 2 weeks & that it was a serious health hazard & nevermind I would find someone else. The fact that he didn't bother to call was VERY UNPROFESSIONAL, I guess if I hadn't texted him I'd still be waiting right now at nearly 10pm......I WOULD NOT RECCOMEND HIM!!!!!EVER!!!!

We had a small gas line issue in the kitchen that needed to be checked before we could finish a…read morecabinet update. 1st Class Plumbing & Gas came out, inspected the line, and found a connection that needed to be replaced. They handled the repair, tested everything carefully afterward, and explained what they had done before leaving. The work was straightforward, and I appreciated that they didn't try to turn a simple repair into a bigger project.

I cannot say enough nice things about 1st Class Plumbing & Gas. After a whole house remodel, we…read moreneeded an emergency air test on our gas line in order to have the gas service restored. 1st Class Plumbing was very responsive, showed up promptly, was very patient, professional, and went way above and beyond to help us through a challenging situation. Their fee was also very reasonable, considering how much they did for us. In my many years of dealing with professional tradesmen I have never felt so much support and kindness. Based on our overwhelmingly positive experience with 1st Class Plumbing, we plan to be customers for life. What a fantastic company! We highly recommend.

They were amazing! Came in, quickly identified what parts needed replacing for our leaking shower…read morefaucet, and had the issue fixed within a week. Would have been sooner except for scheduling issues. They were very respectful, responsive, and reasonable pricing. We will definitely be using them again if we ever need it

Our hot water heater stopped working on a Saturday. They came that afternoon and had it fixed…read morewithin an hour! Very professional and kind. 100% would recommend. I will definitely call back if other plumbing issues arise.

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

Does great work but you pay a very expensive price. All their small parts on their truckread more

I found Reliable Plumbing here on Yelp and contacted them for a job at my house. Brian and his team…read moredid a fantastic job - they showed up on time, worked quickly, cleaned up, and were very cost-effective. I will certainly be using them again.

I needed to replace my water line from the house to the street. The path to the house ran under my…read moreold live oak so you can imagine that I was very grateful to find someone who respected the value of that established landscaping and dug around and under major roots rather than compromising the tree.

Posted a request for urgent plumbing service to locate and repair a water leak in a copper supply…read moreline for an upstairs bathroom. The supply line seemed to be leaking in a first story wall. WeCo contacted me and advised they could make an appointment for two days later. I asked why they had responded to an urgent service call. Im just assuming they jumped the gun not realizing the urgency.

Quick fast efficient and very professional. I contacted him and about an hour later he was fixing…read moremy shutter. 10/10 will recommend

Kamel is a young guy probably just started his business. He's a hard worker and will make sure the…read morejob is done. I needed him to drill a hole in my counter and install a reverse osmosis filter under the sink. He has the knowledge but not all the tools so make sure you mention materials he will be working with . We ended up buying a diamond head for that counter which he didn't have . His installation work is flawless but leaves the surrounding area a little messy . In my opinion a couple more months and he will be a top notch service.

Mr. Douglas was punctual, knowledgeable and honest. He did the work we needed done quickly and at a…read morefair price. We will be hiring him again in the future!

From the owner: Pro Home Repair LLC is your local Handyman in Columbia, SC and surrounding areas. Call us for…read moreanything ranging to plumbing work, electrical work, painting, drywall, carpentry, fencing, windows & doors, tile & grout and many more.

I needed someone to replace my mom's faucet, I called RTO. Thomas came out within an hour and had…read moreit replaced in less than an hour. He gave me an extremely affordable price compared to other plumbing companies. He was polite and cleaned up after himself. I would highly recommend this company to anyone!! I'll definitely be spreading the word amongst friends and family.

Due to very low flow of water in my kitchen sink - like a dribble, and after dealing with the same…read moreproblem 4x with other plumbing companies, I found RTO thru Yelp. "Thomas" was at my house exactly when promised, discovered my problem rather quickly & now I have the best water flow I think I've ever had in this house. He was soft spoken, easy to have a conversation with, and also gave me some good advise about my water heater. I felt he was very knowledgeable, as well as reasonable, compared to other companies. I would not hesitate to call RTO again, or to recommend them, should the need arise. Barbara S

Great customer service, very friendly and helpful. Clyde is a great guy and went above and beyond…read moreto help us get our water back on for a great price.

Came out 3 weeks ago for a shower drip, left with no hot water in 2 bathrooms and a leak inside the…read morewall and missy cut a hole in the walls of 2 showers that was too big. Came back to fix the hot water and only fixed one of the problems so one shower was left without hot water. Left a dirty mess that we had to clean. Said she wld be back with 2 mistake plates and never came. Spoke to the owner and said he would come fix it. He knew a whole week in advance about our mistake plate issue. Came out and didn't have it, said he had to order one. Why he didn't order one the begin with I don't know considering he had videos and pictures. Shower has another leak and the knobs were very loose, screws were not screwed in securely. Water is leaking out into our bathroom floor so we can't use that shower. They tell the insurance company that it was not their fault. We had no leaks upon their arrival. Crappy job and refuse to answer the phone but also tells the insurance company we don't want them back in our home to fix the repairs. I mean do I need to get a lawyer and phone records? My husband is sitting here right now calling their " 24 hour business " with constant voicemails and no return calls.