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    Rumsey Construction & Restoration

    Rumsey Construction & Restoration

    2.5
    (17 reviews)

    Very professional and efficient service. Work was done very well and on time schedule. Workers came…read moreout the evening that we called.

    Should be able to give less than 1 star. Needed water mitigation after HVAC ice block caused the…read moreceiling to fall to living room floor -along with continously stream of water.Our insurance company USAA sent Rumsey. They sent up a dehumidifier to assist in drying out the ceiling voices. During our 1st conversation with USAA we told the claim rep we had own contractors Since we have done extensive renovations to our 1940s home--USAA told us we could use who we knew & were comfortable.The 2nd visit from Rumsey began 2 hours after appointment--- the Rumsey employee checked the moisture level , saying it needed another say( sunday to tuesday). On that same visit he said he needed to scan our home , stating would take 30 minutes -- took over 2 hours( nearly 5000 sq ft) ---had plans that could not be accomplished, the dehumifier had stay an additional day( Thursday) . It is understandable to scan the room receiving the damage & possibly the ajaccent areas--- but Rumsey literally scanned the entire home, opening every closet ---this was a bit unnerving. All this done for Rumsey to go behind customer's back and send a low-ball noncomprehensive quote to our insurance USAA--- it delayed our repairs. Rumsey contacted ,speaking with an unprofessional, unpolished COO Zac----claiming this long standing preferred contractor with USAA. As a USAA Member for more 25+, it clear this is not the case as Rumsey has been in business just 15+ yrs, taking advantage of both insurance companies & their customers. If you experience a home owner mishalp like water , fire, etc,---get some company--- best to professionals that are trustworthy. We were violated, our damage was in the Living room & above--- not a small home & estimate sent when we clwarly did not want one from them. Overall Rumsey not trustworthy & no respect for customers time. Sad the best COO to represent Rumsey is ZAC---NOTHING NICE TO SAY HERE---JUST STAY AWAY FROM Rumsey. ​​

    Pro Home Repair - contractors - Updated July 2026

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