We had a great experience with Refuge Plumbing and highly recommend them! Michael, the owner, was…read moreincredibly friendly, professional, and knowledgeable. He took the time to thoroughly identify the issue, explain everything clearly (didn't even get annoyed at my 1000 questions), and had no hidden fees or agenda. Our main house water shut-off valve needed to be replaced, and Refuge was able to squeeze us into his schedule within days. His pricing was very reasonable, especially considering responsiveness we received. Refuge Plumbing may be a newer business, but Michael is definitely not new to plumbing. This is my mom's vacation home and she is used to my dad being able to do all repairs. After losing him she has been putting off repairs because she's afraid of shoddy work and getting ripped off.... This was the first repair my mom was comfortable with and we'll absolutely be calling them again the next time we're in town to help tackle a few other projects on this older house.

Highly impressed with the communication here. Michael was set to help us out and was great to work…read morewith from the start. Unfortunately, a family issue arose on his end, but he handled it perfectly by notifying us right away so we could make other arrangements. It's hard to find that level of courtesy and reliability these days. Based on his character alone, I'd highly recommend reaching out to him. Great response time and very nice to deal with--I'll be keeping his number for next time!

Jeremy installed a "new" reverse osmosis system June 2025. The water was delicious and the TDS read…read morea consistent 14, and 16 in December 2025 when we had him come out and change the filters as he had recommended (every 6 months). After changing our filters December 23rd, our TDS readings went up to 260! We called to let him know the pressure dropped significantly and the water was cloudy and had an odor. We bled the system up to about 10 times and flushed the membrane a couple times and let the system refill before testing again. We let Jeremy know it wasn't performing like before. Nothing was broke until he changed those filters. His response was slightly defensive and his resolution was to change the membrane out which had not yet been done, and to charge us again. This did not sound reasonable to me as to why would I trust another service when the first service provided had not worked and was abandoned unresolved? How does a 6 month old perfectly working new system go from great to broke? It's a mystery to us. Won't use these guys again...and their answering their "business" phone line or returning messages are slow. I tried to get a copy of the receipt from when we had the system installed with no help, never got a call back. And their business address is a residential area, I'm sure there are a few ma/pa businesses in this town that work from home. Very disappointed, now we are buying bottled water until this gets resolved.

Would use them again. We own a few houses and they would be the one I would want. Explained what…read morewas going on and fixed it right away.

Hayman Home Center installed our water softener and reverse osmosis system years ago and have been…read moreservicing it almost yearly ever since. They called me recently to make an appointment to come to our house and change out the filters in our R/O system. On the day of the appointment, they were scheduled to arrive between 8 and 8:30. At 11, I called to see what was going on and was told that there had been a leak that morning and they had to tend to that. I understand that a leak was more important than my filters, but they could have called to tell me. The appointment was rescheduled for the next day, "we'll make it the first appointment. At eight o'clock." At 9:30 I called to see if they were coming and he said he would be there shortly. The guy showed up, changed the filters, put everything back and then started taking it all apart. He told me that he started hearing a drip and it was coming from a valve at the back under the sink. "I guess I must have bumped it or something," he said. I asked if it had been leaking before he started and he told me "No." Three hours later, a visit to the plumbing supply house and with the addition of another person, he was finally finished. The grand total was over $700. I was aghast. I wouldn't have minded paying for the part, but the labor was his problem. He argued that HE didn't cause the leak, HE didn't break the valve, etc. I paid him and he said, "Well at least next year will be easier." You'd better believe it because next year (or ever) I won't be using Hayman Home Center. He and his assistant kept going out to the truck and leaving my door standing wide open. We have 4 indoor cats, plus the furnace was running. Just one more thing that was unprofessional.

So, we purchased a townhome in Cottonwood in August 2019. We were surprised to find the home came…read morewith an installed water softener system. That seemed like a little bonus feature. Well, after closing the purchase, we were dealing with a significant plumbing issue. It was not until November when we decided to have Hayman come out to inspect the system. We had noticed one of their company stickers on the system advising they had installed it, but no date was indicated. However, we were still dealing with a significant plumbing issue. Their representative (Tim) came to the house, and visually inspected the system in the garage. Then he went to the kitchen sink and conducted some type metered test. He then advised us the system was working great. Not knowing anything about water softener systems we took his word for it and paid the company the $85 service charge. Tim then handed us a yellow copy of the receipt with the wording "Check W/S - Just Bought House." "Hughes Tested at 1." "Softener Working Great." Tim then leaves with our payment. About an hour later our plumber, who was working in our house during Tim's visit, walks up to us with a hand full of yellow resin balls that he had just extracted from our water pipes in the rear master bathroom. He then advises us the resin was from the failing water softener system. He advised it must had been failing for years to have caused the significant buildup he discovered. We advised him the Hyman Home Center (Tim) had just inspected it and he said the system was working "great." Our plumber responded, "no the system is failing." What! What he heck! @#^%^%^$. So we then called the company and a tenured female representative answered the call. We explained to her the issues. She then had us provide to her the serial number of the unit as she was going to call the manufacturer to determine how old the unit was. A few minutes later she called us back and advised the unit was 15 years old and was well past its product life. We asked her why didn't Tim conduct this inquiry or physically open the filter compartment to inspect for function? She advised he didn't do that. What? Shouldn't this type of investigation be a component of the inspection? Apparently not. She advised Tim just tests for pH. So we advised her the unit had to be removed. My plumber and I now had to physically disconnect it, and trash the entire system. Then he had to flush out our entire plumbing system which was going to take awhile. We asked if the company would refund our money because of the faulty inspection. She advised no, but the company would apply the difference to a new $1300 unit. Our response was of course no thank you, as we reminded her Tim said our system was working great but in reality it required to be removed and trashed. Unbelievable. The company walked away with our $85 for absolutely nothing. Needless to say we will never conduct business with this company again. There are many places to purchase water softener systems. Our plumbing company "D-Best Plumbing" sells and installs these systems. Hughes Supply in Cottonwood is a great plumbing contractor store that is open to the public who also sells these systems. And both companies sell them at better price. So we highly recommend looking elsewhere for your water softener or any other related need. As far as we are concerned, Hayman Home Center-Valley Solar and its members have proven themselves to be of disrepute. They certainly don't reflect any professional model we are aware of. So take a step back and re-think conducting business with this company. You too don't also want to be left holding the bag.

I highly recommend Briggs Plumbing. I had a toilet that was making a loud ringing sound. Briggs…read moremade a next day appointment and replaced the defective internal component. He also recommended and replaced a faucet and hose which he pointed out could cause future problems it's not replaced. His prices are very reasonable, and you feel you can trust him completely.

I was very impressed with the service I received and the attention to an urgent matter at one of my…read morerentals. Their rates are reasonable, as well. I will definitely use Briggs every time I need help with a plumbing issue.

Inspector wrote in his report house interior very dirty when in fact it is not. Not is it…read moreappropriate for him to make such comments

Used MHI to inspect a home I recently purchased. The person I spoke with was obviously interested…read morein getting the inspection done as quickly as possible as he "needed to go out of town". He did not inspect the garage door opener. It has never worked properly and this was not noted on the inspection. I am having to replace the entire system. There were other significant lapses in the "inspection."

Caused damage to my house and failed to take responsibility…read more Scapegoating and excuses were appalling. Totally defensive attitude and lack of judgement. Shocked to see such a lack of accountability and terrible customer service. Beware- they don't care about harming their clients property.

VERY OVERPRICED!!!! Had two little parts replaced on a toilet, guy was here for one hour and the…read moretotal was.....$662!!!! ABSOLUTELY RIDICULOUS!!!! Also quoted me over $300 to replace a shower head that takes 15 minutes or so. Hard to believe they can steal from people like this.

We were in a major pinch and Duane saved the day! He was incredibly speedy to respond. His…read morecommunication throughout the process was top-notch--he explained exactly what was happening and what needed to be done to fix it. It's clear he's very knowledgeable and takes pride in his work. Efficient, professional, VERY SHARP, and highly recommended! If you need a plumber who knows his stuff and won't waste your time, this is the one to call.

I had an emergency clog in the pipe at one of my properties on a Sunday. I called Stellar. Duane…read morecame out within about 40 minutes cleared the pipes and replaced a wax ring that got compromised because of the back up. Pricing was exactly what he quoted me over the phone ahead of time. Excellent company, would highly recommend them.

I have has Sean out several times, once to convert our dryer to propane, once for a washer issue…read moreand most recently for a dryer door switch. Always good communication and work, been very pleased.

Excellent in every way! Check all the positive boxes on how this company does business. The service…read morecall was for a minor plumbing issue, but it was handled with importance, courtesy and expertise. It was a great experience. After having a detailed discussion about the issue with Michael, he then swiftly and thoroughly fixed the problem. Impressive work ethic and friendly demeanor. Thanks!