The person at the front desk identified himself as the "office manager" and gave me the name of…read moreSpencer's. Played several games about deductibles, (I am assuming the location need money), and not accepting Blue Shield Insurance (with the card) and me paying the deductible reason. Spencer told me my granddaughter could not receive service with her current Blue Shield card because I told him she also has Medicaid and did not have the Medicaid card--absolutely a falsehood. I agreed to pay the deductible. I just want my granddaughter to be seen. He refused to use the Blue Shield insurance with me paying the deductible and told me that I would have to reschedule. I will alert Medicaid and Blue Shield that Core Life is not honoring these insurances. I will also inform anyone else that Medicare and Blue Shield insurance are not welcome at the Matthew location. It gets better. My daughter called to find out what happened and why her daughter was rescheduled for her appointment. Spencer, (if this, in fact is his name) told my daughter over the phone that I raised my voice, also told my granddaughter to "sit down and shut up," and did not want to pay the deductible. But claimed the reason for rescheduling was because we did not have a Medicaid card. The appointment was for 4:40 pm, and I arrived at 3:45 pm. We left the office at 4:20 pm. So, we had enough time to get my daughter to fax a copy of the card over. I asked Spencer for the fax number. Spencer, insisted on rescheduling the appointment because according to Spencer we did not have the Medicaid card. Spence claimed legal ramifications would exist if Spencer used Blue Shield insurance without a Medicaid insurance card. Totally juvenile and outrages behavior I am very concerned about Spencer's understanding of insurance policies, regulation, confidentiality, fitness, and wellness: "Spencer relating what can be considered confidential information to another party, maybe Hippa. The office manager's game playing and attempted emotional abuse, intimidation to exert control. End result my granddaughter who innocently went to Core Life office in Matthews, NC left the office in tears. "Spencer" is not the person for the office manager job or anything to do with customer service. "Spencer's behavior was scandalous and shameful, "Spencer, the man at the office desk, said around 3:45 pm on Wed. December 6, 2023, is an unhealthy and a liar. My problem is that I questioned the co-pay and Spencer's ability to pull up the insurance information from Novant Office records.

From the owner: CoreLife is a nationally recognized healthcare organization that communities, health systems, and…read moreemployers rely on to care for patients struggling with the challenges, conditions, and disease states associated with obesity. We individualize healthcare through the coordinated management of medical, nutrition, exercise, and behavior to deliver superior outcomes and an exceptional experience for our patients.

The Clinician is so nice and a joy to work with. She helped me loose 60 lbs in under 6 months and…read morewas supportive every step of the way. She not only helped me loose weight but got me on the right meds to stop the symptoms associated with menopause. Good bye hot flashes, nights sweats and mood swings!!! The Body Center Weight Loss & Med Spa is the real deal!

Best provider hands down!!! She's so knowledgeable and comes from a holistic point of view. I'm so…read moreexcited to continue my weight loss journey!!! I'd recommend P.A. Harris everytime! Already lost 10 pounds and it's only been 8days. I've tried ozempic and munjaro and didn't work nearly as good as what she has. I can't wait to continue this journey with you!!

I have to say if you are looking for a doctor to help you on a weight loss goal no matter how big…read moreor small, you have found the right one. This place has been a God send. Don't hesitate to go here if you are looking for an extra boost to get pounds off.

THANK YOU soooo much, you all are lifesavers!!! You helped my menopause, low thyroid, near zero…read moreenergy with BHRT and supplements, I can function again after being miserable. The last one you prescribed really did the trick-- I can see my waistline again and love the way my mid-section looks now. Oh and I can think again! Dr Scott, Beth, & Richard all are extremely knowledgeable, caring, and courteous -- love you guys :)

Great Drs here but some of the front ofc people have real attitudes and are NOT customer friendly…read more Don't like being talked down to by Giovanna or whatever her name is... Wont be back..

I see Dr. Russo at Carolina Health Span Institute for hormone replacement therapy, and I can…read moreconfidently say that my experience is exceptional. The office is welcoming friendly and knowledgeable. Dr Russo took the time to discuss my symptoms, ensuring a personalized approach to my treatment, she explained the benefits of hormone replacement therapy in detail, which helped me make informed decisions about my health. Dr Russo is up to date with all Medical updates and an expert in her field. The office staff are welcoming and accommodating, scheduling is easy. I noticed significant improvements in my energy levels, mood, and overall well-being within just a few weeks. I would highly recommend Carolina health Span Institute for anyone. Their professionalism, expertise, and commitment are #1. Thank you, for improving my quality of life!

This was my second visit to Hydraspa! Monique is so professional and talks you through every part…read moreof your procedure! The first time I went I received Botox, PRP and an eye treatment. Today I went back and the spa has moved downstairs into an even more beautiful space! The space before was nice but this area is much larger and has more rooms for aestheticians. I received an IV drip because I had been under the weather and a facial. Both were amazing and I feel much more hydrated already! If you are in the Charlotte area! Check them out! Head over to @sherritripsandtips on IG for more videos and pics!

From the owner: Our medical spa offers a variety of services to help you look and feel your best. We have…read moreeverything you need to enhance your natural beauty and feel great. We are a small intimate spa focused on providing a customized experience so you can be Renewed, Refreshed, and Rejuvenated! Contact us for skin care, weight loss, IV therapy, and more!

This was a great experience, I hydrated proactively before a golf outing in the heat of the summer…read moreand I felt great!

The best place to hydrate . Help your immune system stay strong . This location is the only one I…read morehave been to .. but they have THE BEST staff!! Have always felt welcomed , appreciated, respected , compassionate and cared for here. I highly recommend this spot !