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    Wylie Funeral Homes

    2.8 (4 reviews)

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    6 months ago

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    3 months ago

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    1 year ago

    The limo driver was late and my family missed the wake part of my grandmother's funeral

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    1 year ago

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    Joseph H Brown Jr Funeral Home PA

    Joseph H Brown Jr Funeral Home PA

    3.5
    (15 reviews)

    My experience with Joseph H. Brown Funeral Home in Baltimore, Maryland--where do I start?…read more When my father, Warren McLean, passed away at home on May 30, 2026, while under home hospice care, I contacted the funeral home to have him transported. From the very beginning, things went smoothly. The two gentlemen who came to my home, Anthony and Aaron, were professional, compassionate, and respectful. They carefully explained the transportation process and removed my father from our home with dignity and care. When it came time to make funeral arrangements, we met with Mr. Brown Jr. himself. He took the time to explain the process, the services available, and the associated costs. Of course, discussions about expenses are never easy during a time of grief, but I understood that this is a business and there are necessary costs involved. Overall, that part of the process was handled professionally. Next, I worked with Ms. Johnson. Initially, she came across as a little reserved, but as our appointment continued, she warmed up and became very kind and helpful. She answered my questions, guided me through what clothing and items I needed to provide for my father, and made herself available whenever I needed clarification. There was a scheduling error that resulted in my service being double-booked, requiring us to change dates. While that was frustrating, mistakes happen, and Ms. Johnson immediately corrected the issue and accommodated us in other ways. For that, I am grateful. Unfortunately, things became difficult on the day of the viewing. There were several things that were supposed to have been done for my father that were not done. Most importantly, jewelry that I specifically wanted him to wear had not been placed on him. Naturally, my family and I had questions and concerns. When we attempted to get answers from one of the staff members, a brown-skinned gentleman whose name I do not know, we were met with an attitude that was rude, dismissive, and unprofessional. At one point, when my brother was asking questions, he responded by asking if my brother had ever attended mortuary school. No, none of us have attended mortuary school but that was our father lying there. We were grieving, confused, and simply looking for understanding. The issue was never about whether we had professional training. The issue was that we were a grieving family seeking answers. His lack of compassion and poor customer service escalated an already emotional situation. Thankfully, Anthony stepped in and completely changed the tone of the interaction. He took the time to explain everything thoroughly and respectfully. He understood that grief affects people differently and that families often have questions. That is all we wanted from the beginning. The other staff member could have handled the situation the same way, but instead chose to be rude and dismissive. I strongly recommend that this employee receive additional training in customer service and grief sensitivity. Mortuary training may teach the technical aspects of the profession, but customer service and compassion are equally important when dealing with families during one of the most difficult moments of their lives. On the day of the funeral, everything once again went smoothly. Anthony and Aaron were there, and they treated my family with kindness, dignity, and respect. They never made us feel like just another family, another number, or another paycheck. They understood that we were grieving and treated us accordingly. I cannot say enough positive things about Anthony, Aaron, Ms. Johnson, and the lady at the front desk whose name I unfortunately cannot remember. They were professional, compassionate, and caring throughout this process. Mr. Brown Jr., I encourage you to take a closer look at certain members of your staff. While some employees represent your funeral home exceptionally well, others could benefit greatly from additional training in customer service and dealing with grieving families. Despite the issues we experienced, I am thankful for those staff members who treated my father and my family with the dignity, compassion, and respect we deserved during such a difficult time. The McLean Family

    I absolutely adore this funeral home. Every time my family uses their services, they perform an…read moreexceptional job. I particularly appreciate how they took excellent care of my father during his time in their care. Aaron and his partner, who drove my family, ensured our comfort and made sure that my sister and I were involved in everything related to our father.

    William C Brown Community Funeral Home

    William C Brown Community Funeral Home

    3.0
    (2 reviews)

    I was recently at the funeral service of a sorority sister and while I have no comment on the work…read morethat was done on the decedent, I do have a comment on the professional appearance of the William C. Brown staff. I noticed that the staff looked anything but professional. The older man had on a shirt that was so dingy and yellowish in appearance that one could never tell that it was suppose to be white. I lie to you not...his wrinkled black suit was absolutely filthy and it had a big white stain on the front pant leg. Simply put, the suit and shirt were far from clean. Also, he had on a pair of unpolished wallaby type shoes that were sooo rocked over that he appeared to be walking on his ankles. Secondly, there was a female director who presented a throw blanket to the decedent's son. Although dressed in a black suit, she too was far from crisp. She had on a pair of flat ballerina-type shoes that were clearly worn. Now I do understand that one wants their feet to be comfortable, however, a nice simple pair of pumps (even if flat) would have portrayed a better look. Lastly, there was another attendant...a younger guy who was dressed in a gray pin-striped suit. He too was dressed so-so, but mostly what I did not like about him is that when we were walking to our cars (the family was still inside) this you man was sitting in the driver seat of the limo completely slouched over with a gangster lean and playing on his cell phone. When "on the clock," one should remain and appear professional at all times. I'm sorry, and I am in no way being critical, however I am being completely honest; this type of look is not what one would expect from a professional establishment. In this day and age, when "our people" are taking their business elsewhere, we must always be one step ahead of the game. I was always taught that first impressions are lasting impressions. Know that I was very far from impressed with William C. Brown Community Funeral Home. * Note: I am not a family member and had no interaction with the staff, so it is probable that their experience was completely different from mine. I am strictly speaking from an onlooker's point of view.

    This past April was the 3rd time that I personally have had to use their services. However, my…read morefamily have used them in the past for all of our unfortunate circumstances. Mr Brown and his team really makes you feel like you're a part of their family. They handle your loved one with the utmost respect and care. And the special gifts that they give you in remembrance of your loved one is priceless.

    Estep Brothers Funeral Service PA

    Estep Brothers Funeral Service PA

    3.0
    (6 reviews)

    I would have loved to give more stars but unfortunately, Mr. Johnathan has made me lower my score…read more Recently, my mom passed away and my family has used Estep Funeral Home because we have had a great experience with them in the past. They did a wonderful job on my mom making her look so beautiful and peaceful. Everyone there were very nice, sympathetic, and professional. However, there were some confusion with the insurance policy (because Johnathan for some reason could not get the policy numbers correct no matter how many times it was given to him through email or verbally). Eventually, everything cleared up and the funeral home was paid. But during time he was unprofessional with a family member who was helping me with the funeral arrangements and dealing with policy. My family member decided to leave a review about their experience dealing with him and of course it was not a good one. Today, while I am still grieving the passing of my mother, Johnathan called me to question me about the review that my family had given and was very rude, unprofessional, and nasty. It's one thing to call to see what the problem was, how things could have been handled differently, or to just apologize, but to call and be nasty and rude about it and even threaten to respond back to review with a negative comment of your own is downright unprofessional. And from what I see there are other bad reviews here as well as on yelp. My mother is gone, and you are calling her grieving daughter about a review? Are you serious? By you making that call has cause more harm and good. The next time you decide to call a grieving family stop and think first about how that call can affect them and your business.

    Very unprofessional! Be sure to get a copy of EVERYTHING or they will try to say that don't have…read moreit! Also be sure to make sure your love one have everything you took to them to put on them. Our loved one didn't have her earrings or her necklace on. They had to go and "look" for them. take your business somewhere else!!

    Green Mount Cemetery

    Green Mount Cemetery

    4.4
    (13 reviews)

    This is a gorgeous cemetery. It's a weird thing to say you went on a trip to Baltimore and made…read moresure you stopped at a cemetery but here I am, saying just that. Why? Interesting people are buried here. Tycoons. The inventor of the Ouija board. John Wilkes Booth. Like I said - interesting people. We spent about 45 minutes wandering the cemetery, looking at the graves and learning about people. It's not open-access - you'll ring a bell and sign in. Definitely wise to protect such a beautiful final resting place.

    What trip is complete without a visit with the dead! This is technically my third cemetery visit…read morein Baltimore. John Wilkes Booth is buried in the Green Mount Cemetery but that is not who lured us in. It was the presence of Elijah Jefferson Bond that called out our names. Bond is the patentee and namer of the Ouija Board. Yes, ladies and gentleman, it's Baltimore that officially brought us the Ouija board, the telephone if you will for those who have passed. Spooky stuff, I know. I was lucky our friends drive a Fiat. The four of us squeezed in after a burly meal at Papermoon Diner and went straight to the cemetery. My friend popped into the booth and grabbed a map for us. It's a pretty large and beautiful cemetery. It was easy once we knew where we were going to find the grave. The tombstone is shaped like a large Ouija board. Pretty hard to miss. It becomes a double pic, one from the front and one from the back. The cemetery closes early, don't miss your opportunity for a spooky good time! We tried getting a couple more maps and they were a dollar each. Highly recommend if you too are into the macabre.

    Wylie Funeral Homes - funeralservices - Updated June 2026

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