Easy to get a hold of! I put in the request on Yelp, and…read moreJuan replied within minutes! We set up an appointment for the next day. He charges $99 for diagnostics, and a service fee depending on the work done. The sunroof on my car is leaking, and the mechanic was sent to take a look. He only charged me for the diagnostic, and didn't included the repair in that price. The repair was fast and they came out quick! Great job!

Juan made a great first impression. The work he did on my first vehicle was excellent, which is why…read moreI wanted to trust him with my other vehicles. Unfortunately, everything went downhill after that. For my second vehicle, he didn't show up as scheduled. Instead, he sent someone else, who arrived late three days in a row. When the work was finally supposed to be completed, the part I had already paid for wasn't brought. When it eventually arrived, it was the wrong part. The following day, he was once again hours late. After dealing with repeated delays, poor communication, and unprofessional service, I decided to cancel the job and requested a refund for the part I had paid for. Juan agreed to issue the refund and told me it would take 3-7 business days. It has now been six weeks. I've received nothing but excuses, and now he has stopped responding altogether. At this point, my next step will be to pursue legal action to recover my money. It's disappointing because the quality of his initial work showed real potential. However, reliability, communication, and honoring commitments are just as important as the work itself. Based on my experience, I cannot recommend doing business with him.

Jr.'s was the best auto garage experience I have had in YEARS and I will 10000% continue coming…read morehere! I always bring my car to the dealership but it's far away and honestly it's exhausting on the bank account to go through dealership prices as they're undeniably always higher. Jr.'s prices were very fair and he was personable, friendly and most importantly to me - not salesy! One thing I absolutely loved, unlike anywhere else I have ever been, is that he actually gave me my OLD part back after replacing it with a new one! THAT, to me, just goes to show you that they are backing up what they stand for: honest and trustworthy service. (I cannot tell you how often I wonder when I go elsewhere if they actually did what they said they did because... how would you really know?!) Hands down, five stars! Thank you, Jr!

unfortunately, I read the negative reviews when it was too late and they turned out to be accurate…read more this shop had my car for almost 2 weeks total, charged me $3k, and 2 months later ... the exact same problem came back as if it was never fixed. I then took my car to the dealership of its brand and they have to redo everything this shop supposedly fixed. and of course, JR Auto Repair only takes Zelle or cash so there's no way to get your money back after you realize they stole from you. Junior asked me to bring my car back so they can take a look, but I have no faith in this shop to get things done properly. my car is too important for their incapable hands. Junior has a terrible attitude and you can tell by his sassy responses to the negative reviews that he is absolutely guilty of being a scammer. on top of being a scammer, the shop is overall unprofessional. I had to text and call several times for updates on my car. the price went up every time we spoke. they left hand prints all over hood and interior of the car. all on top of not actually fixing anything. overall, I feel taken advantage of. Junior asked me my age and commented that he thought I was much younger and he also asked what I do for a living as I have a nice car. he also made sure to mention before he even saw the car how expensive repairs can be on it just based off the brand. to me, he saw a young woman with a nice car and decided I would be an easy target, and I fell for it. please, do NOT bring your car to this shop. Junior absolutely is a salesman and he will say anything to get you to agree with him. do not make the same VERY EXPENSIVE mistake I made.

Yay after the great time at Firestone in which they jacked up my lug nut even further, Tuffys had…read moreit covered. Made an appt and was told they would have to air chisel it out and was quoted a reasonable price (lower than Firestone). Since they did a great job I also had them install my tires and did an alignment. They did a great job and the car feels firm. They did let me know I needed new rear brakes, which I didn't let them do. Why you ask? Because I just bought the brakes and did it myself. Boom easy 40 min job. Tuffys was great overall and pricing is about what you'd expect. I will have to come back for future services.

Don't repair your car here, scam. I came here many times…read morefor oil changes. They never topped off my fluids or my transmission oil, that I paid extra for. Thankfully I went to a new mechanic and was told my transmission oil among other things were dangerously low. Beware, you'll pay for the service but they won't or forget to do it.

Worst of the worst. Imagine the worst repair shop you can think of, now multiply that by 1000 --…read moreyou're still not even close. Took my car in for an oil change and they took it upon themselves to change and flush the transmission fluid too -- told me it was dirty and then had the nerve to charge me for a service I didn't ask for. Now, I am having transmission issues. Will take them to court. Rude management and service as well. Never going back. You get what you pay for.

I recently brought my "toy" Challenger to Fast Lane Automotive. As explanation for what follows,…read morelet me state I am extremely protective of anything related to the car. As a first time customer, I am exceptionally pleased with service quality throughout my transmission preventive maintenance appointment. Both service writers and the technician who performed the work were all extremely transparent about everything related to work done. Any future auto service not covered by factory warranty or that I am unable to complete myself will come to Fast Lane.

Fantastic person to work with. Goes the extra mile to make sure all issues are resolved. His…read moreprices are very fair. He helped me out tremendously, when I was away from my home for weeks, he took care of my car and did all the work that it needed. It's like a dream come true, no stress repair, and great work at reasonable prices. I wish more mechanics were like him. I would consider him more of a car doctor, thanks to his comprehensive view of the car situation.

"He did an excellent job, communicated well, and completed everything on time. Highly recommended!"read more

Service was great they are always so helpful . I had a flat tire they fix it and it was not that…read moreexpensive .

Was passing through the area and my heat shield lost a bolt. By the time I got to Firestone, the…read morewhole front of it was hanging down like a scoop. I couldn't drive an hour anf a half home like this. They did not have time to fix it as it was late in the day on a Saturday, but they got me in, removed the piece, and put it into the back of my SUV so I could repair it later. I would definitely be a loyal customer to this location if I lived in the area. EXCELLENT service! Thanks again!

This business performed Annual Service "A" on my 2010 Mercedes GLK350 on March 16, 2017. (invoice…read more#983 Marcel the Owner is a pleasant, nice guy, but that does not make up for the worst service experience. The shop was disorganized, dirty, and delivered sloppy workmanship. Employees performing the routine maintenance work were mostly trainees under the occasional supervison of the Owner, who was also attending other tasks besides my vehicle. After spending $175.00, for what was mostly an expensive oil change, and after leaving the location I found that the hood was not closed properly. Had to stop on Narcoossee Rd to close it. Further, and after a few minutes of driving, I found that the inspection phase missed the under inflated tires. (Checking tire pressure was part of the $175.00 they charged me). I had to stop at SAMS Club to add 4-5 lbs of air to all four. Back home, a closer inspection revealed dirty finger prints all over, including the steering wheel. Lifting up the hood revealed an improperly re-installed air intake filter cover. Bottom line is that this shop needs to improve the level of employee skills before assigning them to tasks without close supervision. It also needs to initiate better Quality of Service practices. There is no excuse to not closing a car hood properly, dirty fingers, and for failing to check tire pressures, when full inspection was called for and invoiced for.

Good shop. Had my oil changed. They did it quickly. Not much customer service or attention to…read moredetail. I asked to have my windshield wiper fluid filled and they didn't remember to do it. I expect more when it comes to paying the price for a synthetic oil change at that price point.