Needed air quality fixed in home due to allergies and lung injuries. Service and value were better…read morethan what was expected. Owner gave the most professional service, way better than those franchise operators. I don't normally do reviews, but this small company owner deserves the applause. Very satisfied customer. Cleaned, sanitized and deoderized at a very reasonable cost. Very informative, on time, and professional. Definitely helps the home air quality. This a definite small business people should be calling. Completely satisfied customer, S.B.

Working with Casey on my air duct cleaning project was amazing. I had gotten his contact from a…read morereferral. After contacting him, he was very quick in returning my call . After supplying him with the needed information about my house, he quoted me an estimate within the same day. Within a week he finished the job. Upon arrival at my house, he was very professional . He went through the procedure with me and asked if I had any questions. He was very thorough and conscientious. Tarps were even laid down to minimize anything he might disturb. Nice job and Thank you Casey!

I've used that at home and at work. They've replaced my furnace and AC and do my twice a year…read moreinspection and have for many years. I'll say first off usually if you're calling an HVAC company it's a bad day to start. However I've never had a bad experience with a tech and the prices have been in line with the going rates. Recently I had the ducts cleaned in my new house (but it's old...) and was very impressed with how thorough they were, even on Christmas Eve. I recommend them

Upfront pricing. Charged me nearly $300 for using a faucet I had purchased and labor on top.read more

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I needed to replace two frost free hose bibs that were easily accessible. Two other companies…read morerequired a sales person come out to give the quote and both quoted over $700 PER hose bib. I was able to send Legacy some pictures and they quoted just under $600 for the whole job. The technician arrived on time, he was professional and efficient. He got the job done quickly and the work looks great.

I recently needed a few different plumbing jobs done at once, one was critical with this…read moreweather/low temps. After looking around and getting a few quotes, PG Heating & Colling was the right choice. Shout out to Jordan for a straightforward & down to earth visit/quote and Grant for an on time & outstanding service visit to my home! If you need some work done, I highly recommend PG Heating and Cooling. Sincerely, Kyle C. Fort Wayne

Installing furnaces , incorrectly and refusing to fix them. You could literally kill this family…read more Carbon monoxide is not something to mess around with. Or is this your goal? Shame on you. Obviously your mama didn't raise you correctly. I'm sure she's embarrassed as hell.

Cost quoted to clean 20x12 area rug $125. Seems high. Ask if I wanted it deodorized and I said yes…read more Not told it was an extra $40. Will never use again. The cost of the rug was just a little less than the cost of cleaning. Gentleman tried to sell products and scotch guard protection. What a deal!

Guys get to work hard over at Stanley Steemer. Hard working little steamers up over there. Got the…read morecarpets all steemed up real good. Clean to I tell you! They get down in the carpet fibers all deep like yeah real deep. No more dirty stained carpet. No sir. They use water and steam! nice little racket they got going! LOL. Steam that carpet real good Sons! Real deep like too!

I live in a Sears built home and the air ducts have never been cleaned. I called VacMan and they…read moregave me a quote over the phone based on the amount of registers I had. They then schedule me in for 2 weeks from my call. They showed promptly at the time I requested and after 5 hours I had the cleanest ducts you can have as seen in the before and after below! They were clean and left my house clean and they were very nice and friendly! I just can not recommend them enough!!

VacMan did an amazing job! Our dryer was throwing a code and I did what I could with the filter…read more VacMan cleaned out the ducts and it was impressive - there was so much lint flying around. I was outside with him and saw the before and after - the duct looked brand new in the after pic. The price was right too - $175 for clean duct and peace of mind!

Dishonest company!!!…read more On Mother's Day, my family found water leaking into our home in our kitchen from our ceiling/wall. I have always recommended Protechs Restoration as a firefighter, through their 800-Boardup connection. So, I called them and they responded to our home for water mediation. Our baseboards were already removed, due to our kitchen floor being replaced. The employees looked at our roof (from MY LADDER) and probed the wall with a moisture meter. They went into our newly finished basement and probed the ceiling in a vent directly below we're the water was on the floor above (using MY LADDER and SCREW DRIVER). The supervisor arrived and said they were going to set up a dehumidifier, and 2 fans to dry the wall. He said they would return "tomorrow" to check the wall and pickup the equipment. The next day, I saw an hour meter on the dehumidifier and the wall was dry and Protechs Restoration didn't show up as we were told. Because I didn't want to be charged, I shut off the dehumidifier and the fans, at 23 hours. Protechs didn't show up until Wednesday and they picked up the equipment without saying anything to us. Our insurance paid part of the cost of the entire incident, but it was under 1k after our deductible. Our insurance said they didn't cover the roof, because it was "wind driven rain". I heard this term from the protechs supervisor when they responded to our home. Our insurance received a bill from Protechs (we never disclosed our insurance information) and the Protechs bill said "Wind driven rain". We didn't call them to diagnose the cause, we called them for water mediation. Protechs provided us with a bill for $1,368.87, but not itemized. I was told by a former employee of the company that they offer discounts to first responders, so I inquired about a discount and was denied. I requested an itemized bill, to see what exactly I was paying for and it was provided. They charged us with 3 days of drying, with 3 days for each piece of equipment. I contested the 3 days and I was told that was their minimum dry time. I asked why they told me they would return the next day, and they never replied to me. I asked again in a long email and the response was pay your bill, because your insurance approved it. Excuse me? I never signed anything, and was never provided any information from Protechs. My email also asked for the removal of the two days of drying that wasn't done. I was more than willing to pay for the work that was completed. A few weeks went by and we were given an ultimatum, pay the bill or it would be sent to collections. I thought about fighting this in court, but I don't want a lean or something stupid put on my home by this dishonest company for $413.80, so we reluctantly paid the full amount. I will no longer recommend Protechs or 1-800-Boardup to anyone. If this company will treat a firefighter this way, how will they treat the victims of fires or other water losses. I encourage all my firefighter brothers and sisters to really think about who you recommend to your scenes. Protechs is the 1-800-Boardup company for our area, and I intend to reach out to them as well. Since my insurance didn't cover the roof, I tore the shingles off above the leak. Guess what, not wind driven rain! There was a damn hole in the roof, under the shingles, and it finally started leaking. I ate the cost of repairing the roof, which cost me over $600 in materials. I did the labor myself with the help from a good friend, which saved me some money. I'm also encouraging all my friends in the insurance business, as my wife and mother in law have been in their entire careers. DO NOT RECOMMEND OR MENTION PROTECHS TO YOUR CLIENTS!! I will now inform anyone looking for a restoration company about my experience and tell them to research Paul Davis, Water Out, ServePro, etc... and make an educated decision of who they want to entrust their property too.

Dishonest company!! I'm glad a couple people had a good experience, mine was not. I felt ripped…read moreoff. I asked how much it would cost and I could not get an amount and there was nothing to sign. This company is very expensive One guy from different company drained the entire crawl space for $366, than I asked Protech to come and dry it out. They went in the crawl space and said it was already dry except two small little wet spots on the ground so they sucked it up. I was not able to get an estimate, later got the bill for $575 , it was more expensive than the company that drained entire crawl space. I was furious asked that bill be adjusted , it was wrong and they said no. Don't trust, make sure they give u an estimate. They are expensive and would not work with me on the bill. They did not do $575 worth of work therefore I was robbed. Find a different company.

A somewhat urgent request, but we are on a routine-maintenance "subscription" plan with Summers…read more We have used Summers for the past 3 years for HVAC checkups, disposal replacement, hookup of a new gas stove, and bathroom plumbing issues. I always learn a little from their techs, although I occasionally feel a little sales pressure for system replacements. Today's call for help with outage of a fairly new water heater was answered by a technician arriving in about one hour. The problem was simple, the service call was only $59, and it was explained how to easily avoid the recurrence.

I have a five star review posted due to the fact that the problem was taken care of. However, the…read morefollow up wasn't so great. During the process of opening my sewer, parts of my patio was tore out unnecessarily. I was PROMISED this would be fixed once the ground settled. After three months of waiting, I called the office and once again I couldn't reach a live person so I left a message requesting a patio repair. Nobody called me back. A week later, I called again, left a message stating they had 10 days to fix the patio or I was going to have it repaired myself and send Summer's the bill. The plumbing manager, David called me back stating the patio would be framed on Thursday and cement poured on Friday OR the whole thing would be done on Friday. Thursday came, nobody showed. Friday, two men showed up stating they would frame it that day and come back, "Sometime next week to finish it. I said, "NO it will be done today as promised" as I had scheduled someone to plant grass the following Monday." After one worker trying to wiggle out of it, I insisted the cement would be poured that day. The cement was poured but on Sunday when I was told I could take the frame off, I saw they only poured 1.5" of concrete on a 4" slab!! This isn't even up to code and the work was sloppy! This serves no value to me as I am now going to have to have this fixed by someone who actually takes pride in their work and knows what they are doing. I would give zero stars here if I could but I don't have that option.