I ordered items from this store to take with me as gifts for my son's girlfriend's family members (which I am meeting for the first time) in Texas on January 29, 2026. I specifically ordered from this store because the site said that I would receive my items by January 22, 2026. On January 24, 2026, I sent an email asking for a status of my order; January 26, 2026, I sent an email and requested the tracking number; January 26, 2026 and January 27, 2026, I called the store and was sent to voicemail, but couldn't leave a message because the voicemail was full. As of now, January 28, 2026 at 3:30 pm, I still have not received my items nor have I received a response to my emails. BBB will be notified. read more

I live in the area and love this store! The candy is delicious, I can always find great cards for any occasion, postcards, souvenirs, it's great! Tina, an owner is so kind and helpful. Check k it out! I walk, but there's street parking, a paid parking lot up 3rd st and nearby buses. read more

Not open on the day they say they are, maybe update your hours then so people don't have to walk in the cold and be confused

I've lived in and around Philly for decades and never stopped in to this shop. It's truly geared to visitors to Philadelphia. Fun place, but if you're from here maybe not a must stop! read more

So I walked up at 10:28, the door was wide open. The owner really rudely shoos me out claiming they weren't open. Now, it's heatwave weather outside and unfortunately I'm a rather obvious cancer survivor, and was carrying luggage. I'd heard this was a cool place to get post cards and look around... so I don't understand why I was pushed back outdoors. It says the opening hour was 10:30 so I waiting outside for 10 minutes before the sweating got the better of me. I'll just walk to the post office for post cards. read more

This is hands down the best souvenir shop in Philly. Wide selection of souvenirs, and all at low prices. Also the owner, Tina, is the friendliest person. Highly recommend! read more

Great customer service and had a lot of great items. Would definitely recommend to anyone traveling to Philly.

Came in here a couple weeks ago on a day trip from NYC. Tina was amazing! Super happy to support her and her shop! She had all the gifts I wanted (and then some) that Independence Hall had but cheaper. She was also so friendly and we had a great long chat too about where to eat, things to do when I visit next, how to get around etc! I was traveling solo and she was so caring and concerned for my safety. So very kind! Will visit her again next time I'm in town, if only to say hi haha! (And I know her name was Tina bcz the door was locked and the sign said to call Tina at this number and I did and she came over and let me in. She was in the basement but came right up!) read more

The owner is very good and friendly, gave us discounts out of nowhere. Show us what is good around town and best place for Philly cheesesteak read more

Xenos Candy 'N' Gifts - Keychain and magnet - Candy Stores Near Me - Philadelphia, Pennsylvania

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We had an amazing experience! The store was very clean with a large variety of candy and gifts. We bought a lot of items but didn't break the bank doing so We thought we were going to run in and grab some souvenirs; but we stayed awhile to chit chat with Tina. We had the pleasure of sharing stories; she asked us what places we already visited; then she gave us a map and showed us where to go and which streets to take while keeping safety in mind. Tina is such a wonderful and kind hearted woman. She made us laugh and we are so glad we stopped in the store. We will most definitely go back on our next trip. Thank you Tina! read more

This is a great shop. My wife and I stopped by to shop for souvenirs and had the best experience. The shop owner let us look around for a bit and I never felt rushed. When my wife asked about shirt sizes Tina was very helpful and went to get extra stock. We had a great conversation about Philadelphia and she gave us some great suggestions on things to do the rest of our trip. It felt like true genuine conversation as we were checking out and she already had our business. I initially thought it was strange that my wife wanted to go to this specific shop, but there do not seem to be a ton of places to get souvenirs in Philadelphia. It turned out to be a great idea and one of my favorite stops on the trip. I think my wife wants to move to Philadelphia and become best friends with Tina. read more

My parents love coming here anytime they are in PHL. Years later we still are coming back here! Highly recommend and is always a stop for us. read more

Look no further! Literally the best Souvenir shop in the area! Prior to finding this shop, I visited 3 other shops and couldn't find quality souvenirs to take back home to my friends and family. Most of the other shops had low quality souvenirs and cheaply made tshirts... Walked in here and they had just about every souvenir and T-shirt I could have hoped for! On top of that, the owner was one of THE SWEETEST ladies i have met on my trip here. She told me about herself, the area, gave me a bunch of recommendations on places to eat, and sights to see. I found a lot of other souvenir shop owners to be kinda rude and not very welcoming. She was kind, wrapped all of my souvenirs, and placed them in a nice quality reusable bag. Very happy to give my service to such a warm and friendly owner:) thanks Tina! read more

Xenos Candy 'N' Gifts - Candy Stores Near Me - Philadelphia, Pennsylvania

***go to Philadelphia Old City Souvenirs a block away instead!!!*** The owner here at Xenos, Tina, was horrific to my partner and I in the store. Upon entering she was dealing with a couple and was very sweet to them -- helping with local recommendations and giving them discounts (similar to her 5 star reviews I've seen here, which made me want to support the business). After they left however, she immediately starting muttering rude comments about them the second the door closed. Her sweetness was a complete facade. As I approached an item, she yelled at me to watch out for her boxes on the floor. Then she told my boyfriend and I to hurry up because she had to close -- this was 35 minutes before closing time. I asked what time she closed, and she kept yelling that she had mail orders to fill. Again I tried to shake off how I was treated and look at other products, before she screamed at us again "HELLO HELLO I SAID I HAVE TO CLOSE." At this point I had given up and was standing at the till with my one small purchase, still trying to support her, and she rolled her eyes and threw my change on the table, before physically ushering us out of the store and locking the door behind us. I have never written a negative review in my life -- but please do NOT support this racist woman. If she gives you good service I guarantee she miserably is cursing you out afterwards as I witnessed today. read more

My boyfriend and I just happened to walk by this place when their window display caught my eye so we went in to check it out. The lady that was in there was really nice and started conversations with us about school and the Philadelphia area. They had a lot of cute little things and also chocolate! I definitely need to go back there soon. read more

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Fantastic experience at Xenos! The owner of the shop (Tina I believe) was extremely nice -- I popped in right before they closed for the day, but she went out of her way to help me find a gift for my dad, and was also a great conversationalist. I recently moved to Philly, and she instantly made me feel welcome and at home. Because they were closing I didn't browse for long but they seemed to have a good variety of gifts (especially compared to other gift shops I've been to): in addition to standard souvenirs (key chains, shirts, etc.) they had a chocolate truffle counter (!). Will definitely be back to this store to check it out, and again, the owner is fantastic! read more

This store has a lot of souvenirs for fair prices. I loved Tina I believe she's the store owner she's so funny! She was also very helpful gave us a map of the city and good tips! Thanks Tina we appreciate you! read more

I went back and got a few more things! Like these cards of Philadelphia landmarks to along with the souvenirs I bought. Also bought this Philadelphia Pennsylvania sweatshirts that is so soft! read more

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Great store and thank you Tina for the recommendation for our Philly cheesesteaks sandwich read more

Xenos Candy 'N' Gifts - Tina it was a pleasure meeting you and thank you for all the historical info the best customer server if your in Philadelphia . - Candy Stores Near Me - Philadelphia, Pennsylvania

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Thank you Tina for MAKING our day with your great store, helpful suggestions and gifted conversation that will stay with us forever. Come see me in North Carolina! read more

The asian lady who runs this store was extremly rude. She didn't even say hello and started to yell at us to go drink our drinks outside. Understandable but could have been communicated in much better way. Then she watched us like we came there to steal everything. Then my boyfriend and I talked about buying something and hugged and she started to yell at us to go kiss outside. We were not kissing I was even wearing my mask. She was very rude the whole time. I was very confused because most of the reviews are 5 star reviews then I noticed all the 5 star reviews start with "Tina is awesome, Tine (the shop owner) is friendly, Tina.... " how would all the people know her name is Tina. I am convinced she writes the good reviews herself. There are only very bad reviews or very good and all the good ones start the same. read more

The lady that helped us out was so funny and sweet! Awesome place!!! Will definitely be back sometime in the future!! read more

The lady who owns this shop is a true sweetheart!! She has great prices and a lot of things to choose from. She also is so friendly, she will help you find what you need, the right size. When I was paying for my items she asked how long I was in town, she gave me a map and HAND DREW another map with directions on how to get to a few places on my way to the airport. You should definitely give this shop a try! I used the yelp check in coupon too for 10% off. She said people don't use it, so don't forget it when you're there!!! read more

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We had a great experience here. We bought a lot of thing in this awesome shop. The woman working here was very kind with us even if she seemed a little bit rude at the beginning because she's afraid of steelers. read more

I want everyone to know that the lady working inside is THE most helpful lady there is!! She made calls to restaurants around the city for us as well as telling us where all the good spots are at!! Whatever review says the Asian lady is very rude, DO NOT LISTEN TO THEM. They are simply just rude people who do not understand how to be nice. They were calling her a psycho because she was trying to be helpful?? This shop is amazing and do not listen to any other bad reviews. They are simply wrong and misleading. read more

This was probably the best gift shop I found when I was on a trip to Philly, a ton of stuff to look at and i definitely didn't leave empty handed, the owner was very friendly and helpful read more

The BEST selection of Rocky t-shirts in Philadelphia! Hands down one of the best places we visited on our trip to Philadelphia! we stopped by to check out her collection of Rocky clothing.  The store had already closed, but Tina opened up and let us browse.  She was AMAZING. Not only was she helpful in finding us exactly what we wanted,  Tina was a blast to talk to.  She was also genuinely interested in us as people and why we were visiting.  After explaining my husband had completed the Rocky Run Italian Stallion Challenge,  Tina was even more interested.  We ended up spending over an hour shopping and talking with Tina, loving every minute of it!  Thanks for finding that other t-shirt too! Tira and Mark Indiana read more

Great shop to get a Philadelphia souvenir. Sweet lady than runs/owns the place. She gave us several suggestions on places to see while here and where to go for a great Philly cheesesteak. read more

If you've a tourist in Philly this is the place to get your souvenirs! I got everything I needed at a great price and the lady that opened the door for us was so incredibly sweet. I regret not getting her name. But she was so hospitable and attentive! By far the nicest person I've met in all of Philly! And if you have a chance and are not sure what to see next, just ask. She gave us a map and a recommendation for and AWESOME cheesesteak place! read more

Similar to others, my family and I had the misfortunate to experience the store owner's rudeness. Based on pictures from other reviews, I surmise that the lady we interacted with today was the store owner, Tina. My husband and my two daughters (pre-teens, double digit ages, not toddlers) were out shopping for souvenirs, on the way, my children were finishing a cookie (each) they grabbed on the way. Given the new COVID variant on the rise, we have been wearing masks to go into indoor places. Just before walking into Xenos, my children stood outside to finish their cookies, so that they can put their masks back on properly before entering the store, since the store is an indoor space. When my younger daughter walked in, the lady immediately said no food. My husband and I both looked at her confused, because my daughter had her KN-95 mask over her nose and mouth, and it wasn't possible that she was eating. I said to the lady: "she has a mask on, she can't be eating right now". Again, the lady repeated her point of "no food in here". Then I also repeated that there was no way she could be eating, since her mask was on. Then the lady finally nodded. As my daughter takes a second step into the store, my daughter moved towards a trash can right inside the store to throw a tissue away (no more than one step from the entrance of the door; at no point had my daughter been able to interact with any merchandise), the lady at the store immediately told her that she must not use her trash can and rather instructed my daughter to leave the store, cross the street, and throw her tissue in the trash that is outside the Museum of American Revolution museum instead. I have contemplated whether she was simply having a bad day, but upon reading the other one-star reviews, it is clear that the store owner is sensitive to food and drinks. I understand merchandise damage is detrimental to small businesses revenue, especially when no precautions by patrons are exercised. I have also read her responses to the other one-star reviews, quoting spilled drinks being an issue and specifically, Red Bull energy drinks. There were no drinks in this situation, Red Bull or otherwise; there was also no food. There were two children eager to take home some memories of Philadelphia, but were left confused why they were not welcomed into the store and were not allowed to throw a piece of trash away. It was clear that we were not welcomed the moment we sat foot into the store. read more

Amazing store! The owner is so kind and definitely goes out of her way to not only make sure you find what you're looking for but also gives great advice on how to spend your vacation. Probably one of the best experiences I've had at a souvenir store. Also prices are great! read more

I was looking for little gifts for my friends abroad and I was able to find everything I was looking for here. There was a great variety to choose from and I would definitely recommend this shop to anyone looking for high-quality souvenirs. And, the owner there was so friendly and so helpful! She made the experience 10x better and we had a great conversation! Highly recommend!! read more

Stopped here this morning for some last minute souvenirs. Tina was soooo sweet and accommodating. I truly enjoyed talking to her. This lady knows her stuff! And I thought it was so cool she can look at you and know what size shirt you wear. I would 100% recommend this gift shop. I would go back on future visits just to tell her hello! Thanks Tina! read more

Went on a trip to Philly, and was immediately embraced by her warm and effervescent presence! Her store was incredibly clean, full of options, and extremely welcoming. The owner was so kind to both me and my boyfriend, and made our trip. I highly suggest coming here! read more

The owner Tina was so sweet. They were closed and opened just for us! She went out of her way to help me and my mom. She took the time to get to know us to help us find the perfect souvenir. Highly recommend. She was professional, caring, and sweet. I would recommend it to anyone looking for Philly souvenirs! They had a huge selection and so many sizes in stock. They also had a large candy and chocolate display. My only regret is not buying some chocolate to eat! read more

A fantastic little gift shop with a very pleasant owner. Lots of "philly" type gifts as well as your favorite super hero designed items in the form of coffee mugs, lunch boxes and other fun trinkets. Also has a great selection of cards and even a few Dia de los Muertos items. I'll be back every time I visit Philly to see what new neat items she has and also just to say hi to the owner Tina! read more

Xenos Candy 'N' Gifts - The very nice and helpful owner "Tina" - Candy Stores Near Me - Philadelphia, Pennsylvania

Tina is great at helping us find the gifts that we need. She makes helpful recommendations, she is friendly and makes shopping a pleasure. We have returned many times for updates on new gifts for our family. Highly recommended. John read more

rude service and possibly racial discrimination from im assuming the shop owner. wasn't greeted when i walked in and said hello. she kicked me out within 30 seconds while i was looking at the postcards by the door. i was writing an address down in my phone that i saw in the back of a postcard for somewhere i wanted to go. she thought i was taking a photo, she didn't let me explain myself and told me to leave. i told her i was here to buy stuff, she didn't care. she seemed racist read more

Forget the high priced gifts at the visitor center and Museum of the American Revolution across the street, this is the place where you should get all your Philly souvenirs. The owner was one of the nicest people we have met while on Vacation here. She had a genuine conversation with us and even wrote down a place and address where we could get a great roast pork sandwich. Her prices were half the price of the similar items found in "official gift shops." I bought a Join or Die shirt I was looking for for $15.00. A similar shirt with less detail was $30.00 at the Museum of the American Revolution. Do yourself a favor and check this place out before you buy your souvenirs. It is located directly across the Museum of the American Revolution. read more

I found this place near our hotel. A very cute well kept diamond in the ruff. When I first walked in I was greeted by a sweet lady who I later knew as Tina. Tina was very helpful and made awesome suggestions of places to eat and see. I loved her personality and her warmth. At the end of my shopping I was left with a warm hug and a forever friend. I will definitely come back here if not for the souvenirs but for Tina. If you want sweet, classic souvenirs with a warm welcome, this is your place. We love you Tina!! Tammy and Betsy from NY. read more