Always send the chocolate covered pretzels as gifts and people love them! Will continue to buy from them.

The Taylor Pork Roll was out of stock, but not so indicated online. Our shipment was delayed a week. Once shipped, arrival was prompt, but the product was inadequately packed for the moderate weather. The scrapple and Taylor Pork Roll were at ambient temperature, defrosted, inedible. Our complaint has yet to receive a response. read more

Good stop, nice selection, I'd recommend again. Nice gift baskets too. Lots of local products.

This review is based solely on the cookies they sell/serve, which I believe are Hope's Cookies. I remember these cookies from over ten years ago and was going they were still there. I was super excited when I stoped by and the cookies looked as delicious as I remembered. They do a cookie happy hour from ~5 PM-6PM and cookies are $1.50 each. I bought a ton of different flavors, and had the Triple Chocolate when I left the store. It was as indulgent and rich as I remembered. Highly recommend!! read more

Delicious housemade? kombucha on tap. $4 for 6oz. I got the rose flavored one. Also amazing cookies. Day olds are still great and half the money! I love to get the *too good to go* when it's available and for $4 I got a baguette 4 cookies, scone and something else I forget. Bread from Metropolitan Bakery. Not bad! This is my bosses favorite cookie joint in the hole city - Hope's Cookies read more

The desserts are delicious and they don't contain harsh preservatives. I only tried them by mail. I can't wait to visit in person. read more

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I am a sucker for a soft cookie...they have a friend in me. In honor of Groundhog Day, Phil's cousin was out spreading love. I then made my way to cookie heaven. The store held many options but I settled on chocolate chip and a white chocolate macadamia nut cookie. The cookies were soft and melt in your mouth. I had saved one for later that evening and...it was still soft. I'll be back. Love a soft cookie. Thank you General Store. read more

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Overpriced for the quantity rec'd. Store needs a good cleaning of the floors, etc. The help was gracious.

Tucked into a quieter corner of the market, PA General Store is worth seeking out. They have lots of fun locally themed gifts at fair prices. If you want souvenirs, you can get something more useful and better made than crap at other souvenir shops. The reason I keep returning is their Metropolitan Bakery offerings. On a busy morning before a holiday, I stopped in when the market opened at 8am. I got the bread I wanted from Metropolitan Bakery and didn't have to wait in a long line at their Rittenhouse location. read more

We were greatly disappointed with their Irish Potatoes this year. We buy them every year. This year the candy was just thrown in the box, not in separate paper cups. Ended up being a complete mess with all of the candy stuck to each other, so that you end up with a lump that resembles monkey bread that you have to pull apart. Do not buy. In addition, was charged full price not the current sale price. read more

Amazing customer service!! Plus quality gift baskets for shipping some Philly love to friends and family around the country. This is one of our reliable "go-to" stores certain times of year (with easy online ordering) to send holiday gifts. I ordered a gift basket to ship a few states away last Christmas (height of pandemic mind you!), but mistakenly gave PGS the wrong address. Not only did they catch that it was an unusable mailing address but they reached out to me ASAP to get the correct one from me via email. Great product, fair prices, supporting a local business and just a fun gift to send to family & friends who've moved away. P.S. personal shout out to Ellen!! read more

Reading Terminal Market is a gem and Pennsylvania General Store is one of the places inside that makes it so. It has "old world" vibes and friendly service. I was one happy camper with my huge loaf of sourdough. read more

Pennsylvania General Store - Sourdough - Chocolatiers & Shops Near Me - Philadelphia, Pennsylvania

The Pennsylvania General Store gets all the stars for making the seemingly impossible happen. Philly soft pretzels delivered at the height of the pandemic holiday shipping frenzy and throw some bad weather in there for a bonus challenge. While it didn't make it overnight, they shipped it that way and then it was up to the post office. Fortunately, the pretzels made it just in time for a Christmas surprise. When I introduced my fiancée to a Philadelphia soft pretzel, I didn't realize what I was starting. I'm a big fan and she puts me to shame. Small girl. Big love of that delicious dough. The thing is, we're out in Colorado and all you can get out here are those international chain pretzels that aren't nearly the same. The Pennsylvania General Store came through and got us a big box direct from the source. The one thing I'd recommend increasing the baking temperature they say for reheating. Then again, I like my pretzels more crispy on the outside and soft on the inside. I didn't visit the Reading Terminal Market nearly enough when I lived in Philly. Don't make the same mistake. Go there and visit this store while you're at it. Also walk around. There's so much great food at the market but that's a review for another time. read more

Pennsylvania General Store - Yes! Philly pretzel time across the country. - Chocolatiers & Shops Near Me - Philadelphia, Pennsylvania

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Amazing selection of pastries and baked goods. The scones and croissants are my fave! Nice selection of candy and chocolates and gifts. Very friendly staff. Come early bc the terminal gets super busy throughout the day. Def recommend:) read more

In the last few months I have sent five packages from The Pennsylvania General Store to friends and family. One of those got delivered to the wrong neighbor. By the time it got sorted out the pretzels had gone bad. The recipient called customer service and was treated poorly. I called customer service and was treated poorly. Mistakes can and do happen occasionally. By no means is "the customer always right". However, dismissing a customer's experience so entirely is also not right. I never thought I was their most important customer, but to be treated as though disposable was disappointing. They may have a tasty treat, but so do lots of other online vendors that will work with you if the unexpected arises. read more

Pennsylvania General Store - This is why one of my recipients called The Pennsylvania General Store - Chocolatiers & Shops Near Me - Philadelphia, Pennsylvania

Received my favorite Easter candy less than 24 hours after placing my order. I live in a different state and wasn't expecting to get my order in time for Easter. 5 stars! read more

The store has lots of local items for sale, but the main attraction for me has been Hope's cookies. It's a challenge to go to Reading Terminal & NOT leave with any cookies--especially when they had discounted cookies before closing. (Sadly, they've stopped that since COVID.) These are the best cookies in the area! Fourth Street cookies maybe bigger in size and Insomnia Cookies maybe deliverable til the wee hours, but neither compares in taste & variety of flavors. You can have them shipped too--they make a great gift. read more

So I happened to stumble upon this store in Reading Market while visiting. The store was cozy and cute and I got some spreads and teas which I can't wait to indulge in. However it's the cookies for me! I'm not a 'oh I want cookies all the time' kind of person BUT , when I want them I want them. And this day I wanted them. To my surprise, no lie ! These were some of the best cookies I have ever had !!! So soft , fresh and GOOD! I had the lemon, pumpkin, sugar and white macadamia nut flavors ! I will just be honest and say I didn't want this goodness to end! Had I known how good they would be I definitely would've gotten more. I'm telling you if you go to this market , GET THE COOKIES and thank me later ! read more

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Listen. These are the best cookies I've ever had. Do yourself a favor if you're in Reading Terminal, don't leave without grabbing at least one of Hope's Cookie from the Pennsylvania General Store. I ordered a very sticky caramel pecan and a chocolate dipped chocolate chip cookie. Otherworldly delicious. Soft and perfectly baked. The cookies were placed in the bag separated by parchment paper to ensure they didn't stick together. I threw them in my coat pocket, walked a few blocks and they remained separate. Delicious cookies at a good price, and thoughtful customer experience. I left smiling and excited to return. read more

Pennsylvania General Store - Caramel Pecan Cookie; Chocolate Chip Cookie, dipped in chocolate - Chocolatiers & Shops Near Me - Philadelphia, Pennsylvania

Very poor customer care. I have been a frequent customer for years. My step-daughter gave me one of their branded mugs for Christmas. I didn't want or need it. Didn't even take it out of the wrapping. Tried to exchange it for something I could actually use and they refuse unless I have the receipt. I'm not going to hurt my step-daughter's feelings by asking for a receipt and it's not like I'm asking for a refund, just an exchange. I'll never shop there again. What a waste of her money and my time. read more

I went for the first time recently and everything looked so good! It was hard to choose one cookie. I chose the heath bar crunch cookie which I LOVED. My coworkers I went with were also very pleased with their cookie choices. They have a huge variety in cookie flavors ranging from your classics to the fun twists. I haven't tried any of their other sweets but they looked good as well (chocolate covered pretzels!). read more

I wanted to compliment Ashley who took excellent care of me today with my order. She was very helpful with terrific people skills. It was a pleasure talking with her today. My nephew and his family will just love all of the Philly favorites coming their way. Gratefully,Patricia read more

In Reading Terminal Market, the Pennsylvania General Store has local food stuffs and items that make great gifts. If you ask the clerks, they can even tell you the background. Particularly popular are the fresh cookies but I was after food of Pennsylvania and chose pretzels, spice cookies and peanut clusters (all famous local foods). Favorite memorabilia is also offered (mugs, shot glasses, t-shirts, etc) Great place for tourists to pick up a souvenir. read more

Good cookies. They are $1 each during the last half hour. Lots of PA goodies such as soft and hard pretzels. They have chocolate and French macarons too read more

I was on a mission to buy a Pennsylvania Pretzel and good thing this place had it for super cheap less than $2 for 2! So I ended up buying 4 so that my family could eat some. It was my saving grace during our Cancun trip when I was hungry. The pretzels are a bit different, but for me it was great. I have an odd palette though so try one and see if you like it. It's cheap anyways! They also had many other goods and chocolates. Good way to spend a little money if you want to bring some goodies home. It's located in Reading Terminal on the North East-ish side. read more

Pennsylvania General Store - Bought my philly pretzels here. Quite cheap and good! - Chocolatiers & Shops Near Me - Philadelphia, Pennsylvania

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This is a cool place to pick up a few misc food items. They have a large selection of chocolate and jams to choose from The staff was friendly and attentive. Picked up a few items. Will I be back? Yes read more

Pennsylvania General Store - Entrance.. so many cool items to choose - Chocolatiers & Shops Near Me - Philadelphia, Pennsylvania

You can't wander around the market and not eat a little sumthin' sumthin' sweet to keep your energy up! Conveniently located near the bathrooms all the way in the back. I wanted to thank my friends for doing all the driving today so I picked out a couple of chocolate chip cookies and chocolate milk covered pretzels to share with everyone. Boy, did I win some brownie points. Everyone thoroughly enjoyed the treats and they were so good that I grabbed a few more to bring home. PRO TIP - there is seating alongside the wall back here if you need a table to sit and eat all the goodies you've gotten all over the market. read more

Hope's Cookies is sold here and they are the absolute BEST cookies, period! We have tried at least 8 flavors, and they are ALL outstanding! The staff is also very nice, friendly and helpful! read more

I ordered on line the Irish Potatoes . Received them today and they are awesome ! One of the best , so fresh ! You have to try them ! Thank you for a quick delivery ! We love them ! read more

I don't write reviews often, however, Ashley Williams made my experience with Pennsylvania General Store online ordering helpful. I made a purchase online and ran into a challenge that my package was delayed. I reached out via email to reconfirm details and request follow up. Ashley took it upon herself to call me to streamline a correction and made me feel confident and satisfied that a solution was expedited and completed within minutes instead of a back-and-forth via email. Personalized service will make me a lifetime customer and Ashley was quick, efficient, thoughtful and pleasant over the phone with problem resolution. Thank you, Ashley read more

A great store to check out if you're looking for a unique gift or souvenir while visiting the Reading Terminal Market. My mom purchased some cookies here and they were absolutely delicious. We also purchased chocolate covered pretzels made locally (incredible), and I found a Philly mug with the liberty bell and rocky inside of it.. it was hilarious and only $7. What a deal. read more

This is the best kept secret in the RTM. I am only telling you this, because I like you. I like you like you. I want to make you a mixed tape like you. No, it's not that serious. Well maybe.... PITA, or Stinkeye as N, affectionately refers to her as, got me hooked on Hope's Cookies. Just like Sophie U. sez holy crap, the COOKIES. My personal fave is the Caramel Pecan. It's like eating pecan pie. Sometime you get one with lots of caramel that has hardened and it's like candy and a cookie in one. I sometimes can muster up will power to just eat half. Then I feel ultra-virtuous. I have eaten half of a pecan laden cookie. I mean thats two food groups and they are both protein! Kidding... They sell other "stuff" here, but it's Asher's chocolate nothing special. However, HOPES COOKIES are insane in the membrane. Caramel Pecan sells out early in the day especially on a friday. I got there at a little after 1 today and they almost were out of the caramel pecan not dipped in chocolate. I have never had that variety. I'm affraid I might go into diabetic shock. read more

Very yummy cookies. Lots of flavors to select from too. I enjoyed the walnut chocolate chip a lot. Reasonable prices too. read more

Pennsylvania General Store - Chocolatiers & Shops Near Me - Philadelphia, Pennsylvania

Great Products, but... This is the WORST store to do internet business with, 1st time they mess up an order, 2nd time, Shame on Me for doing business with them again..."-( I placed an order on December 2nd, and its now December 22nd, no sign of my order... When calling to check on it they tell me it was my fault because I put in the wrong email address...:-0 My email has been the same for over 10 years AND it is the one already displayed in my account with them.... NOW they've ruined my special Christmas gifts for family members! NEVER agin will I TRY to do business with these folks!!! Do NOT trust their shipping department!!! read more

Was searching for a Philly sports themed basket with some snacks to send to a friend's son who was in Children's Hospital with an injury. The staff texted me pics of options to include a t-shirts and snacks all in a couple hours to get it delivered! Thanks for helping me bless a friend! read more

Needed some candy fix, and Muellers was too crowded. I headed to the other side and came upon this place. No one in there, and the prices were better. To me, the candy is just as good. I got some milk chocolate covered pretzels with toffee, and some chocolate covered potato chips. They hit the spot as a nice dessert after my dinner! They also take LevelUp! read more

Love the PA General Store! The remodel has made it roomier with more display area. It's one of the few places with Wilbur buds in Philly. The cookies are delicious! At the end of the day, the cookies are a little cheaper. There's lots of cute unique Philly and PA themed gifts. read more

I was elated when my box of 3 Cope's Dried Corn arrived, but upon opening, imagine my total disappointment when I discovered that each packet that used to be 7.5 oz. was now 3.75 oz and cost $12.31 a packet including the shipping. This is outrageous! I've been buying this product for 50 years - starting in a little food specialty shop here in Florida. When the shop closed and I could no longer get my Cope's Corn I quickly found that I could order by phone direct. Through the years I've been able to follow the changing outlets to have it sent to me and on our table at all our special meals and celebrations. I have found another place where I can thankfully get our beloved Cope's Dried Corn for nearly half the price that your company is charging. You won't see me again! read more

My company had their holiday party in the Market and the General Store was open giving away chocolate covered pretzels. My drunk greedy ass went back several times over the course of the night and they put up with me every time and didn't argue with me. I woke up the next day hungover but happy when I saw all the chocolate covered pretzels in the fridge. I love the fun flavors and combination of candies they threw on the pretzels. read more

Pennsylvania General Store - Chocolatiers & Shops Near Me - Philadelphia, Pennsylvania

Great cookies! I thoroughly enjoyed all the non-chocolate selections. That's the first thing that impressed me. Being that I don't like chocolate, I often get the short end of the stick when it comes to dessert options. I'm happy to say that there were lots of variety, both chocolate and non-chocolate alike. The lemon-coconut and red velvet ones were my absolute favorite. The red velvet didn't not have much cocoa powder in it, so it's safe for non-chocolate eaters. The cookies were moist, soft and chewy! read more