Whole heartedly recommend Glory -- She's bright, competent, informed & articulate while being…read morepersonable & affable. She led us through the Byzantine maze of "Verizon Speak" & endless options with seemingly effortless grace. I've not worked with others at this location so I can not speak to that. I would recommend to anyone considering Verizon in the Daytona Beach area make an appointment with Glory; she's is among the best with whom I've worked (in any industry).

I hate to even give them one star- been here multiple times for an issue they refuse to fix because…read morethey say it's asurions fault. Asurion says it's there fault. Both of them still take my monthly payment for a device that's been broken for almost a year!!!!!!

Wire 3 technician Nick Garcia came and buried the wire 3 wifi cord this morning. He is very…read moreprofessional and knowledgeable on what needed to be done. It did not take him very long and when done he then showed and explained to me what he done and where he buried the line. Had a smile and very nice. I would recommend him to anyone.

Just run don't walk far away from these clowns. They have been to my home twice 4 hours each time …read more First came out to transfer my internet but said a new wire had to be run. Then came yesterday and ran the wrong wire and also cut my internet wire with att so now I have no internet. They said they were sorry but did not have another crew for a week. Today att is coming and will fix it. I told these clowns to never come back!!!

3 mounths of terrible service ,bad tec support no refunds, would not recomend this to the person I…read morehated the most

Do not use this company. First the connection is poor, every afternoon your effective bandwidth is…read morereduced so much you would be better off using a dial-up. Finally, the customer service/support is really bad. As expected, the "Chat" feature sends you to another country where english is not their first language and it shows. If you do call someone, they are nice but they have limited technical knowledge and have no ability to fix problems on their end. As much as I hate to use them, go with a cable modem, at the very least it works.

I canceled my service due to moving to an area where Spectrum does not have service. I canceled my…read moreservice over the phone with Anthony out of Orlando. Anthony told me to return the equipment to a Spectrum store and was kind enough to give me the closest location which was this store. The next day I received an email saying to return my equipment to a Spectrum store. Received an email as well to Return it to the spectrum store. Several texts too saying return equipment to a Spectrum store. So that's what I did. So on October 20, I went to your store. The agent that took my equipment said he couldn't give me a receipt for the return Because my service was canceled. He said I had to return it to a UPS store. I said no, I'm going do like Anthony, the emails and the texts told me. So what I did was, I took pictures Of the equipment Sitting on the counter with proof that I returned the equipment. I was not going to go out of my way to a UPS store plus I was instructed GO TO A SPECTRUM STORE TO RETURN YOUR EQUIPMENT . I am reading other others saying they encountered the same problem. Ok, so how about this Spectrum store contact corporate headquarters and tell them to instruct the person you talk to over the phone with when you want to cancel your service to return it to a UPS store. In addition how about not sending emails and texts to return it to a Spectrum store!!!! Solves the problem. Oh and by the way just received more emails on October 23 and 24 Reminding me to send my equipment to a Spectrum store. Come on guys simple fix for future reference:SAY, TEXT, EMAIL RETURN TO UPS this will help others too.

What a bunch of worthless employees. Stay away from this place if you possibly can. Don't bother…read moresigning in, you won't ever get called. I gave up after about an hour after watching three other people just walk in past me and get waited on. Signing in means nothing to them. They just take whoever can get to them first.

Started new service in January and purchased new phone online through Verizon. I was having issues…read morewith the number assigned to my new account, and after many hours of wasted time using Verizon support chat, and calling Verizon support (both of which are terrible), I was about to cancel my service and send my phone back. I went into this store as a last ditch effort to resolve my issues. What they couldn't do over the phone over several hours, the staff here were able to quickly and easily accomplish in minutes. A couple weeks later I returned to add my watch to the cell account, and received the same quick and efficient assistance.

From the owner: Visit our store at Daytona Beach for all your latest mobile, 5G home internet, or business needs…read more For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.