Excellent value in the marketplace. Exceptional service and competitive pricing. Totally…read morerecommend!!!

Man, this company is a MESS. First interaction was waiting for a callback that never came. Second…read morewas an appointment that was forgotten by them. Third was an ongoing crappy internet speed. Fourth was not getting a bill for months, and when received, shocked at the cost of it all. Fifth was asking for a tech to help resolve the speed issue, and getting the info that a bad router had been used, purposely. Sixth was mansplaining. Seventh was another tech visit where we suggested a possible fix, and were ignored, and at the NEXT visit this was now the tech's suggestion for a fix. God help me. Eight was and is a suspicion that they had been throttling the speed for months.

I tried to setup my Mom's TV at her new assisted living residence and was unable to. I hooked up…read morethe box and TV but the remote would not turn it on or off. I spent an hour and twenty minutes with the rep and he said the remote didn't work. I went to the Xfinity store and got a new remote, same problem. I went back to the store and they said I need the old style remote, which they gave me. This remote didn't work either. I called Xfinity again and the residential department transferred me to the business department, then they said I need the residential department. I told them if I'm ever mentally retarded I'll get a job at Xfinity and hung up.

not possible to talk with a person now! why am I paying them $200 per month? quality POOR…read more Value - so little as to be laughable.

I was a customer at Century Link for over seven years. We paid our bill dutifully even though we…read morefound out later that we were being greatly overcharged for the phone service we had bundled with our internet. When CL was going to separate our bills, we called to cancel the phone service. There was a breakdown in communication somewhere. It could even have been on our end, but we continued to get charged a separate bill that I did not receive or give effort to find because I thought we had cancelled the phone service. So, knowing that it could have been an oversight on our end, I simply wanted to talk to someone about this situation-see if something could be negotiated. When it became known to me, I immediately called to try and get some understanding and help. We have never had a late payment on any accounts and I was determined to keep our credit in good standing. What I got instead was the most incredibly rude, condescending and inept customer service-EVER. I am a professional who has worked in the medical field, the teaching profession, and community outreach-I have experience with many facets of working with the public. In my opinion, Century Link is an irresponsible, greedy, and uncaring corporation that only wants profits and who hires people with that as their end goal. We have spent the last week looking for options in our area that provide good customer service and who employ locals with a decent wage. I believe we have found one and so are saying good riddence to this sham of a business.

If you live in a location where Centurylink is the only option, you MIGHT want to sign up. In all…read moreother cases, run away and sign up with anybody else! I thought that Comcast was bad but they are great compared with the knuckleheads at Centurylink. I recently moved here (Bellingham) and have gone through 10 days of hell trying to get TV and internet hooked up. Dropped orders, failed installation appointments, inept technical support were only the beginning of how BAD this experience was. I own a retail business and if I treated customers as I was treated by Centurylink, I would be out of business very quickly.

We recently had an outstanding experience at the new Verizon store on the Guide, thanks to John…read moreTristan (aka J.T.), who is truly a rockstar! We had made an appointment and arrived a little early (after mistakenly going to the old mall location first). Despite that, we only waited about 5 minutes before we were greeted and helped by J.T. Our visit was to replace our son's phone and see if there was any way to save money on our monthly Verizon bill. Not only did J.T. help us with both, but he went above and beyond. He took the time to clearly explain everything we didn't understand, adjusted a few things on our plan, and walked us through new promotions that applied to our son's phone upgrade. J.T. is incredibly detail-oriented -- it's honestly impressive. He didn't just breeze through things or throw a pile of paperwork into a bag and send us on our way. He reviewed every single change with us, made sure we understood each adjustment, and followed up to ensure we were satisfied. He even resolved a few issues we hadn't planned on addressing -- that's how thorough and proactive he is! Verizon Management: if you're reading this, you need to double this guy's salary. Seriously. He's a rare talent. If you're a Verizon customer, do yourself a favor and make an appointment -- it will save you time and ensure you're taken care of. If you're not a Verizon customer yet, their customer service alone (especially with people like J.T. on the team) is a great reason to switch -- not to mention their excellent coverage. Thanks again, John Tristan! You made what could've been a stressful visit easy, informative, and even enjoyable.

The service on our visit was friendly and the young man helpful in our search for a new iPad…read morecharging cable. The store seemed clean and newer. The accessories and phones, etc displayed seemed to be new-end and ready for purchase.

We reached out to Orcas Online to provide a high speed cell internet solution at our home in…read moreEastsound. These guys are ON IT. So easy to work with...responsive...and committed to providing the best available service for a fair price. We are so happy we reached out to them.

Such a difference in internet service since my family switched over to using Orcas Online. Very…read morehappy with the customer service too. Rick is knowledgeable and always ready to help out. Highly recommend this company!

Got 25 megabit cable from them for a bit more than $30 a month. Bye bye Shaw with their ever…read moreincreasing rates.

Worst. Internet service ever. Lord knows, I hate Comcast and their miserable customer service, but…read morewe've given Clearwire a year and it keeps getting worse. Our internet goes out every 15 minutes or so, at which point we have to reset the router until it finally will reconnect. Clearwire customer service was no help, they suggested we get a new router, which we did, but did not help. I work from home and need reliable internet, but this is not reliable in the least! TERRIBLE!

Couldn't be more horrible. I asked to cancel my service. I missed a confirmation email and my…read moreservice ran (without me using it) for over half a year. I reached out to get refunded as they can see I didn't use the service at all and they wouldn't refund. In fact, they were going after money owed. Couldn't be less understanding, I hope they sink as a company.

Good service with 1st month free and free router. Prompt in delivery and service requestedread more

What a huge disappointment. Do yourself a favor and disregard the great reviews and hire a more…read morereputable security company. We were looking for a company to install a home security system recently. After being persuaded by stellar reviews on the Guardian Security website, we called and scheduled a consultation appointment. The day before the scheduled appointment, we received a call asking us to reschedule. We did and when the company representative finally arrived to our home we discussed what we felt we needed. After a brief discussion we agreed on a plan and the representative promised to email us with a quote within the week. We waited two weeks and then called to check on the promised quote. Voicemail was left and another two weeks passed with no email. We tried to speak to the representative three times total and never received a response. Extremely disappointing. What a joke this company is! Look elsewhere.

From the owner: The Bellingham branch of Guardian Security has been serving the local community with professionally…read moremonitored home and business security systems since 2001. From our Seattle-based Central Station, we serve on of the largest customer bases of locally monitored accounts, coordinating dispatch of police, fire, and medical emergency services.