Specifically wanted to shoutout Melissa in Printing Services. I had to unfortunately print some…read morelost pet flyer's and not only did she do the job quickly and efficiently after walking me through the options, but she went above and beyond, especially in the empathy department, while remaining a total professional. I dealt with 4 different employees and they all were helpful and good at their jobs, however Melissa is the type of employee that makes you choose Staples over a competitor even if it's a bit of an extra drive.

Unhappy with the service. Made holiday cards and was informed that anything ordered the morning…read morebefore would be ready. Been waiting and waiting!! Called and the young lady said any order placed past 12pm would received by end of next day. I informed her I placed order in the morning and never bothered to confirm if my order was ready or bother checking on it. She just told me to wait for confirmation. Called later just to find out its been ready and has apparently been put away. No notification or status update, or phone call. We needed the hokidays card to be shipped out by the same day it was expected to be done.

Had a package I was rushing to get out on time. I made it to the post office at 4:57 and they had…read morealready turned their lights off and locked their door when they're supposed to be open until 5. Saw one of the employees getting in their car to leave before it was even 5 PM. Very disappointing.

Kenny greeted me with a great smile and assisted me with printing all my documents. He stayed by my…read moreside until everything was printed. He values me as a customer and acknowledges that sometimes we need assistance. The service was excellent. Thank you

This is my go to store when I need to ship something as its right down the street from where I…read morelive. The staff is always courteous here and I'm in and out within 10 minutes. There is ample parking as its in a plaza with other stores.

Been going to this store for a long time. Very professional, always helpful. It's always a…read morepleasant experience.

Can't thank this UPS for helping me to create our memories that will last forever. Special shout…read moreout to Tajkia and Gurdeep who sat with me, suggested how and what to order, finally a magical poster for our 20th anniversary.

in two words "Inadequate Staffing"…read more Prepare to wait !!!! Other reviews reflect the same

I try to avoid this store because of the poor customer service. I had to send a small appliance for…read morerepair. The manufacturer had a contract with UPS to package the item and to ship it to them, so I had no choice. The item arrived with so much damage that it couldn't be repaired. Happily, the manufacturer has agreed to replace the item at no cost to me. But had they not, I would be out $$ (the appliance had cost about $1,000). I would certainly not have them pack anything for shipment again.

Very patient and efficient I wanted to ensure the package didn't get stolen by porch pirates and it…read morehad to get there the next day without any delays and he suggested something very clever to me which was shipped to the FedEx location near the recipient. I hadn't even thought of that.

Very friendly people there I delivered there today from veritiv any assistant manager was very nice…read morebest FedEx I've ever delivered to

I cannot believe the way the Postal Service is being handled today I work for a business in…read moreShrewsbury, Ma. Plain clothman deliver the mail and retrieve the mail. Has not a logo representing the Postal Service. .You never know who is delivering or picking up the mail. And countless times we receive the wrong mail. I bet those folks were confident that their mail was being delivered on time!! The integrity of the Postal Service has deminished greatly. I realize new age has made the computer the primary source of paying bills and communication, but I would still like to think we can depend on the postal service. And if you go into the actual Post Office I can swear I was in the geriatric unit they can hardly move or should I say don't want to. Basically that is how it has always been. I guess I see it getting worse and don't really know who's reponsible for that. A business that depends on customers when critisized can make a difference but a facility like this I suppose we just have to settle for it. We can voice though and that is what I'm doing. This is in regards to the Postal Service in Shrewsbury, Ma.

workers are great very helpful, but need more people on, line always out the door. good prices much…read morenicer inside than the one on rt 9