Been going to this store for a long time. Very professional, always helpful. It's always a…read morepleasant experience.

Can't thank this UPS for helping me to create our memories that will last forever. Special shout…read moreout to Tajkia and Gurdeep who sat with me, suggested how and what to order, finally a magical poster for our 20th anniversary.

Kenny greeted me with a great smile and assisted me with printing all my documents. He stayed by my…read moreside until everything was printed. He values me as a customer and acknowledges that sometimes we need assistance. The service was excellent. Thank you

This is my go to store when I need to ship something as its right down the street from where I…read morelive. The staff is always courteous here and I'm in and out within 10 minutes. There is ample parking as its in a plaza with other stores.

Specifically wanted to shoutout Melissa in Printing Services. I had to unfortunately print some…read morelost pet flyer's and not only did she do the job quickly and efficiently after walking me through the options, but she went above and beyond, especially in the empathy department, while remaining a total professional. I dealt with 4 different employees and they all were helpful and good at their jobs, however Melissa is the type of employee that makes you choose Staples over a competitor even if it's a bit of an extra drive.

Unhappy with the service. Made holiday cards and was informed that anything ordered the morning…read morebefore would be ready. Been waiting and waiting!! Called and the young lady said any order placed past 12pm would received by end of next day. I informed her I placed order in the morning and never bothered to confirm if my order was ready or bother checking on it. She just told me to wait for confirmation. Called later just to find out its been ready and has apparently been put away. No notification or status update, or phone call. We needed the hokidays card to be shipped out by the same day it was expected to be done.

Maybe the worst postal distribution center in the world. Express Mail letters are slow on the…read moreintake and slow to be forwarded to their destination. I paid $28.75 yet again to send a letter from Sudbury to central NJ. According to USPS tracking it never left the Shrewsbury distribution center. This distribution center is a major burden on USPS customers in Metro West. I've done this multiple times over the past few years and about half the time my letters get stuck in Shrewsbury. Why do I keep patronizing these guys????

There distribution is the worse. Package mailed out on 12/14. It is still sitting in process in…read moreShrewsbury distribution center as of today. This is blood pressure medication that has to be specially compounded so the only pharmacy is in NJ. Will never use USPS again. Need to be privatized

I'd bet to say I was one of the first customers to walk into this store when it first opened…read more Having been someone who both worked for the US Postal Service and travels around the world, I have a decent knowledge when it comes to mail and parcel delivery services. First, I'd like to say Pat it is one of the nicest and most personable workers I've seen in the industry ( including overseas branches ). He strives to remember customer names, and always cares about making sure customers are taken care of. Secondly, Pat offers some of best prices around ( for FedEx, USPS, and DHL). Sending important documents ( such as visa paperwork...etc.) can be extremely expensive, especially with government agencies. Having sent these kinds of documents numerous times, Pat has certainly saved me a decent amount of money. Lastly, every single item I've shipped has arrived (safely) and earlier than estimated. Overall, I'd highly recommend Postal Plus One. And I'm thankful to have entrusted my documents/packages to be sent there.

3rd time in a row I arrive withing published business hours and find the lights out and door locked…read more!!!

Patti and Keith have made this store neighborhood friendly, they even have a little table and…read morechairs with crayons and coloring books. Also very organized and the service is top notch. I never think of going anywhere else. They have anything you could possibly need to get your shipping done and help you. Even if you have trouble downloading a label at home, they will gladly show you how to do it there. Tabitha and Ryan are so friendly, always a big smile! Great staff!!! it's a pleasure to go there. Bev Brown

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Terrible. They were to deliver appliances to my house from Lowe's during the winter. The first time…read morethey attempted delivery and said they could not get up my driveway. The tires on the truck did not look like they could go through NH snow. At least on the first delivery attempt the driver came into the house to talk to me. The second time they did not even get out of the truck. They tried to back in once and then drove away. There was hardly any snow! I called Lowe's. They gave me the number of XPO. I called and let it ring for 10 minutes. No answer. Meanwhile I had my contractor there who would have transferred the appliances to his truck and drove them up the driveway. But they just drove away.

RXO (aka XPO Logistics) is refusing to deliver my order, which I paid for in full, and they also…read morerefuse to tell me the exact reason. I ordered a TV through LG, who used RXO for last-mile delivery. RXO has been sitting on the TV for 5 business days so far. Each of those days, I've called RXO to ask to schedule. Each time, they have told me the delivery is on a "hard hold". They refuse to tell me why the delivery is on a hard hold, and RXO says they will send an "urgent email" to the local delivery center (in Franklin, MA) to remove the hard hold. I called LG, and LG says there is no reason the delivery should be on a hard hold. The RXO customer service line claims that they have no way to call the local delivery center to ask them to remove the hard hold. Each day I called this week (Monday, Tuesday, Wednesday, and Thursday), RXO has sent that email and the hard hold still has not been removed. Look at the reviews for XPO Logistics in Franklin, MA on Google, and you'll quickly see that extremely poor service is common.

I highly recommend this location. Matt & Josue have always been very helpful, they explain…read moreeverything, and have helped me tremendously with the 4 U-Haul boxes I picked up that were shipped from TX. Always smiling and friendly. They are very efficient and hardworking young men. Thank you for their great customer service.

When returning Items from Amazon as customer's packed, UPS associates or owners reject the packed…read morereturns in a box as not certified box and attempt to sell their own boxes making excuses as Amazon policy which is not true!! This store uses tactical extortions to scam customers by buying the store boxes. This is unacceptable service and damage UPS customers service image and business ethics.

Great Truck Stop clean showers Friendly staff and very…read morehelpful I do appreciate all they do for us Thank You

So I stopped by hear once again to grab a quick snack…read more As always, a place was very clean and the staff that they had was actually very professional. This time, I have to give them credit for that?

I was so confused on how to ship with FedEx. I stoped in and it was a breeze! The guy walked me…read morethrough the steps and my package was set to go out that day. Easy peasy.

I'm only giving one star, because zero is not an option. Literally the worst customer service I…read morehave ever experienced in all of my years. I went in looking for a quote on shipping something internationally. The shady guy at the counter appeared annoyed that I was there. I asked him a question about declaring it via customs, and he had no idea what I was talking about. He then gave me a quote for UPS and USPS. The USPS quote was significantly lower, and I said something along the lines of "maybe I should just go to the post office." I then asked him if he could give me a quote for DHL and FedEx, to which he responded, "Well, if you're just going to go to the post office, why would I give you a quote?" I said, "Well, I haven't decided what I'm going to do yet, I'm just looking for prices." He then said, "Why would I waste my time looking up prices if you're just going to go elsewhere?" At that point, I said, "OK, thank you." and I left. I went around the corner to the post office and not only did I receive friendly customer service, the price to ship from the post office was almost $50 cheaper. I do not recommend this business at all. EXTREMELY RUDE and UNPROFESSIONAL.