Promptly replied and gave me a quote . Showed up on time and Joey did a great job . 5 stars !read more

I don't complain much, I use to work in Customer service for many years and…read more I always took great care of my customers and made sure they were happy! I was never rude to them! Your customers are your back bone to your business cause I had my own business!!!Had no idea about windshields until my insurance lady called me and told me! I would not give this place a Star I would give it no stars and I will not be back at this place or any Glass Services locations! We walk in everything was fine treated you ok made coffee & place was ok needed some cleaning. We left and I notice my windshield was not as good as the last one we had! The girl said that was the one that came up when she ordered it! I should have went look at my old windshield but didn't. I was not a happy person. Next day I ran errands & saw glass pieces on dashboard and had some black smudge by my rear view mirror! Got a call from my insurance lady and she saiid I had a different windshield and she sent me all the information! So I called back this place and spoke to the girl that works there & explain what happen. I told her My insurance lady called me and said we had the wrong glass it didn't have the protection against road noise.. So I called and told the lady what I found out. She told me she disposed of my old windshield as she told my insurance adjuster! Then I called back she said she had it! I told her the windshield I had before had no road noise! She wanted us to go back and she would check it! I will not go back to this place ! POOR customer service! I have talk to people and they told me they have had the same problems! I found out I can order my own windshield, there is a difference & I learn a lot about different windshields in one day, they don't tell you everything . The last windshield was cheaper And better with the noise & light was around 500 this one was 847!!! I will not ever go back to this place! ESPECIALLY with the rude customer service! So my advice is order your own windshield and go somewhere else!!!!I Ask, Questions about your windshield before you order it & install it! Make sure it's the right one order your self from car dealership. I learn the hard way and something new! I will go back to Safelite Auto glass I never had any issues with them ever!!!God bless that woman she gets anew attitude

Absolutely horrible experience here. I wanted my car tinted and there were multiple issues with the…read morework done. Despite giving them chances to fix what should have been a simple job, they still managed to repeatedly get it wrong. Every mistake was met with an excuse instead of a solution. The highlight of this entire experience was the owner- Tim. Rather than taking responsibility for anything that happened, he seemed more interested in explaining why the problems weren't their fault. It was like fixing their mistakes was an inconvenience and they couldn't be bothered. When I expressed concerns about the repeated issues, he literally got in my face, told me I couldn't tell other people about my negative experience. That statement alone told me everything I needed to know about what type of person he is and how he really views his customers. The customer service from staff was just as disappointing. Mistakes happen but what matters is how a business responds when they do. This company chose excuses, arrogance, and intimidation instead of accountability. I wouldn't recommend them to anyone.

This place came through in the clutch. I had a object from the highway fly up and smash my…read morewindshield on one side. Crazy I didn't run off the road. I called Novus and they were able to get my windshield replaced same day! I can't thank these guys enough. I would recommend them to anyone who is looking for prompt professional service. Thank you Novus Glass.

Great pricing and even better customer service! Received a new glass in a very reasonable amount of…read moretime. Thank you Auto Glass Now!

Car was done accurately but Becky is rude and unhelpful. I won't be back while she works there;…read morerude to me and daughter then rude to husband while kid banged around in office. Thank you for the hard work and I have no problem with the kid being there had The lady not been so rude.

Highly Recommend! Wonderful service and affordable!!…read moreFriendly! They even have inspection stickers!

Best customer service I've experienced in years. Got an inspection done. Quick, efficient,…read moreaffordable and knowledgeable. Gained a customer for life

Needs to be shut down. They don't have a yard stick or a measuring tape in the shop. They just…read morecut what they feel like cutting

This has to be one of the most horrible businesses I have ever done business with. I brought my car…read moreto have the windshield replaced & 4 hrs later, they come out to tell me they broke the new one. After I left, I contacted them to let thim know, the technician caused damage to my windshield moulding and mirror. They said they would fix it. After talking to my insurance company, they suggested I use another company which I did. They caused $300 worth of damage to my windshield moulding & refused to fix it, b/c I let another company replace the windshield. The tech admitted to causing the damage, but they still refused to do the right thing & fix it. I would not recommend this company to anyone. The clerk & other workers argued with me & my husband instead of trying to fix the problem. Absolutely disgusting customer service & unprofessional business.

I-20 strikes again. A rock hit my windshield and caused a major crack. I was recommended to…read moreSafelite and wasn't disappointed. I just pulled up, dropped my car off, and got my car repaired within 45 minutes. Got my money's worth.

From the owner: Do you have glass damage? For windshield repair and replacement in the Shreveport area, turn to…read moreSafelite AutoGlass . Those in central Shreveport or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 741 Professional Drive North, Safelite AutoGlass Shreveport repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Outstanding service, efficiency, quality, value and reliability with attention to detail! I highly…read morerecommend this business!

I have used him from dings in my windshield. He is quick to respond & set up repairs. He drove to…read moremy location & repaired it quickly.