i've been going to this place for years. Usually have to make an appointment or drop it off and…read morethen pick up your car later. Today my daughter dropped a whole cup of coffee in the back of my three week old SUV. I panicked and ran over to see if they could help me. They got me right in and did such a fabulous job. Very grateful to the staff there and will be a repeat customer for a long time. like I said normally, you do have to wait, but it is so worth it!!!

I have always take my vehicle to this establishment for wash and they have always done an excellent…read morejob. They were quick and friendly and reasonable in price.

Stay away from the change machine, it dispenses $1 dollar tokens only, and there are no refunds of…read moreunused tokens. The machines take quarters or tokens and the minimum amount is $1.25 to start.

Used CC because I had no cash on me. Wash only knocked the loose dirt off, nothing more. Checked…read moremy CC statement and was charged $10 for a $6 wash. Last time they get any of my $$.

The nozzles all spray horizontally instead of vertically so that blows, also only thing that worked…read morewas the high pressure water and foam brush. Everything else didn't work

Tried 2 bays. Neither worked. Wasted a lot of time and money. Couldn't even turn knobs. No…read moreanswer when I called. HORRIBLE

Bennett detailed and ceramic sealed two cars for me. he showed up on time and worked nonstop to…read morecomplete a flawless finished product for us. I will definitely recommend and use Elite again and again.

Great to work with! They have done everything they have said they would do. My car looks great!read more

Found this guy on yelp, saw the raving reviews and proceeded to book him via his website for a…read moresimple $60 wash/wax. As with most shops in the Phoenix Metro Area (from the mom & pop restaurants down to random car shops), I was anticipating some degree of incompetence. Edwin did not disappoint. He was top-shelf in ineptitude. Original Appointment on 2/1/22 @ 2PM [He rescheduled w/o explanation] New appointment on 2/1/22 @ 3PM [He rescheduled, stating he was far away] New appointment on 2/3/22 @ 1PM [Rescheduled at 1:08pm, stating that he was in the city of Carefree, AZ and was on his way ASAP] New appointment on 2/3/22 @ 3PM [Rescheduled at 4:07pm, stating he was far way but would be there tomorrow SHARP] New appointment on 2/4/22 @ 9AM [I canceled] And if I didn't cancel, I'm sure I would have been going back and forth with this jokester until next week. If you enjoy your time and day(s) being played with then go ahead and enjoy.

I recently retired after 44 years with Mercedes Benz, Rolls Royce, and Bently. Edwin detailed my…read morecar with the ceramic coating. I have never seen a more professional and dedicated detailer than Edwin. He raises the bar for detailing.

Horrible customer service, from both sales manager (Josh) and salesman (George). Refusing to remove…read moreor negotiate dealer added items that are not requested by customers is unacceptable and poor business practice. Especially when the items are window etch, multishield interior/exterior application and door guards with a cost of $300 to the dealer but charged $1,800 to vehicle. Was told to buy somewhere else over these useless extras by both the salesman and sales manager. Plus $1,796 Dealer Installed Accessories: Window Tint w/Lifetime warranty, Anti-Theft Etch, Multishield Interior/Exterior Application, and door edge guards/cups

Well, I didn't buy a car here but the salesman Troy did a great job. He was nice, courteous and…read morepolite. He wasn't pushy or anything. What I didn't like was they super low balled me in my trade. They offered me $2k because they would have to take it to a "BMW dealership" to have it diagnosed. Well, it was just the gas cap lol. I'd probably not come back here just because the AGM disrespected me with such low offer for my decent vehicle. Thanks Troy for your help, time and patience

Tinted my car. Told me lifetime warranty. Had to have tint redone and pay again as they went of of…read morebusiness and refused to answer the phone. Cost me $400.00. I was told they used low quality tint film as well, after being told O bought best they had.Scammers.

Brought my truck in for tint all around and the sun roof. Dropped off at 8am was told they would…read morestart on it "right now" 9:30am they brought it around and washed it for some reason. Eventually it was 12:30 and they wrapped up. 3 days later i called because all of the windows had dirt under the tint but i just wanted the pass front window and windshield re-done because those were terrible. Again i took a day off work, dropped off at 8am. They started on the truck at 3pm. I know this because i showed up and walked in. Turns out they tinted it with the wrong tint. So they fixed it again.... Still a glob of adhesive (I'm guessing from the tint) and a bunch of highly visible dirt in the windshield and side window. Im giving up on this place as they honestly just don't care about other peoples cars even after paying $750 for a pickup truck to be tinted with their "tier 1 ceramic tint". When my windshield eventually cracks. I'll have another glass shop replace the glass and tint the windshield correctly. My wife tool a risk and had her $30k 2025 pilot done here a few weeks after my issues. They completed her entire car in 1.5hrs somehow with zero issues. But mine took 1.5 days on two separate occasions and 2 (technically 3) attempts and it's still not right in my $92k truck.