Phenomenal!!!! From check-in until check-out! Professional, friendly, and thorough. Left no stone…read moreunturned. I was visiting my sons from out-of-town; got sick on the plane. Looked them up online. Very blessed to have found them as the experience was better than I could have ever imagined. Thankful patient!!

I love today's clinic. Gina and Jeff are so kind. They are very efficient and helpful getting you…read moretaken care of. I've had nothing but positive results there. I like that you can just walk in or call for an appointment. I will be going back there again I'm sure.

Disclaimer: this is gross but needs to be told. I came here…read morewith a complaint of vaginal itching and a tiny open area in that area. The nurse practioner there (pretty blonde, in her 50s) briefly looked towards my groin area, (no exam, didn't even touch me or ask me any questions), and told me I had herpes. I asked her to do a swab or blood test and she refused. Prescribed me Valtrex and sent me on my way. I was DEVASTATED. But since I was a long time ER nurse, things just didn't mesh with standard exam practice for this complaint and so I made an appointment with my primary care. I did start taking the valtrex just in case though. After 12 days it did nothing, still had the same symptoms in fact they'd gotten worse. My PCP gave me a THOROUGH exam and reassured me I did NOT have herpes and it was just a yeast infection. He verified this with a blood test. I had itched so much I caused a small abrasion on my vulva. Please do NOT see this NP. Pick another place. Or see an actual DOCTOR, not a wanna-be one. This women nearly ruined my life, my long time marriage, and my self esteem. PLEASE, if something doesn't feel right, its not. She's a HORRIBLE provider, shitty bedside manner, and obviously doesn't know what she's doing. She made me feel so dirty and ashamed as well. If you can, wait to see your primary care doctor. For your children as well. I wish I still knew her name I would report her to the board of nursing for Oklahoma. If this happened to me, misdiagnosis from her has happened to others as well. BE CAREFUL AND QUESTION EVERYTHING

You shouldn't allow someone to book an appointment for a sick child, drive 30 miles there and then…read moretell them the doctor is virtual and can't treat them. How am I supposed to read their mind and know they will won't be willing to treat flu symptoms virtually?

Setup an appointment for a 2PM appointment. We were called back at 4:30! The tv screen up front…read morewas useless. People would be called back. Nothing would change. You would the wait time show a shorter time and then go back to 1hr. The only positive on their efficient and front office would be free bottles of water. I suspect to combat dehydration. Why 3 star instead of 1? Well, if you survive long enough to go back. The Drs we saw were fantastic. They had an excellent bedside manner. They also didn't hesitate to triage the problem, take an X-ray (I was already thinking of demanding one), diagnose the problem, and get us on our way. So efficiency and front office miscommunication and planning: 0 star Drs in back: 5 star Avg 3 star

I am really upset about how this urgent care is handling their business with the Covid situation…read more I scheduled my apt for 6:25pm. They said my symptoms meant I needed a telehealth apt which is okay I understand. I received two text. One said I had a balance to pay before I was seen. The next said it's almost time for your apt. I called the front desk to let them know I was in the parking lot for my 6:25 apt and she didn't ask my name just said okay I'll let them know and hung up. I called back at 6:35 and was informed I was removed from the list for not paying. They never called to tell me. I sat in their parking lot for 45 minutes feeling like complete crap and only found out because I called. Due to covid they keep their doors locked so I couldn't just run inside to pay. I figured they would contact me at the time of my apt to pay. Finally saw Dr. Via telehealth. My symptoms were a cross of covid and strep. They ran both and said they'd call with results. Dr did not do any type of physical exam. Just assumed covid. I was sent home with mucinex samples and cough drops and told if they don't call in 72 hours to call them. So no point in going to the dr. At all. And what kind of urgent care has to advertise free lollipops.

I took my daughter in to be tested tonight 02/07/24. She has been sick for about a week. The staff…read morewere amazing! I don't have a name for any of them but the lady at the front was so nice. Nurses were sweet and kind and treated my daughter well. I will return for future needs and I'm from Texas! Thank yall for getting us in and out timely and for doing your jobs well!

From the owner: Xpress Wellness Urgent Care in Altus, Oklahoma provides fast, affordable treatment for a wide…read morevariety of non-life threatening injuries and illnesses. This location offers urgent care, occupational medicine, sports medicine, STI screening and treatment, lab testing, and diagnostic testing. It features an x-ray and EKG machine on-site. This and all other locations accept a wide variety of insurance plans including medicare and medicaid. Uninsured patients are still welcome, and we offer affordable payment options for everyone. Whatever is troubling you, you're welcome to check in online, walk in, or schedule a virtual visit today.

FIL was in and out between CCMH, home, and Nursing Home. Multiple times the discharge was handled…read morepoorly, like not providing discharge instructions or making sure meds were available after hours. To top it all off, because they coded their billing wrong to insurance, they send my widowed MIL a bill for close to 50k for charges that should have been handled by insurance had they coded correctly. Floor staff great- Docs okay- processes flawed-communication horrible-billing FUBAR

Go anywhere but here if at all possible. Exam was in the hall way (what hapened to HIPPA) and…read morewaited six hours for results which were verbally stated but no verification by test results. 50 hours later, the doctors had not signed the reports so my PCP and others could not get the results. i was told to follow up in 48 hours with specialist but they hadn't signed the paperwork so specialist could not see me. Meanwhile, I await treatment.

Our visit at MedFirst Urgent Care was the best experience we've had at a medical facility. The…read morereceptionist was very kind and helpful. The nurse was professional, amiable and wonderful. Our Dr was amazing. Very attentive and genuinely concerned about his patient. Why would you go anywhere else?

From the owner: We are open during COVID-19 and ready to serve the Duncan, OK community. We are offering drive-up…read moreCovid testing. You will need to drive around back and call us with the numbered stall you are parked in. Covid testing is in high demand right now and there can be a 1-3 hour wait.

One of the most pleasant urgent care experiences I've ever had. Staff is incredible kind and…read moreeffective. I was in and out in 20 minutes for some minor infection. I'm from out of state so they didn't accept my insurance but cost of clinic was pretty affordable. They even gave me resources to reduce the price of meds since I'd have to pay out of pocket. If I lived in the area I'd only go here.

From the owner: Xpress Wellness Urgent Care in Duncan, Oklahoma provides fast, affordable treatment for a wide…read morevariety of non-life threatening injuries and illnesses. This location offers urgent care, occupational medicine, sports medicine, STI screening and treatment, lab testing, and diagnostic testing. It features an x-ray and EKG machine on-site. This and all other locations accept a wide variety of insurance plans. We offer flexible and affordable payment options to ensure everyone can access the care they need. Xpress Wellness Urgent Care in Duncan, Oklahoma serves the surrounding communities of Meridian, Sunray, Marlow, Bethe, Bray, Velma, and Comanche.