This is our 4th time here over the last year. People here are very prompt and get us in. They…read morehave a very kid friendly room. Makes it easier for the kids. The doctor was super nice joking with my kids.

This clinic is very expensive with insurance. They overcharge you every time you go. Went their…read moremultiple times and my wife did as well. They are only supposed to charge $50 for a visit with insurance. They ended up trying to charge me around $130 for a single office visit. Had to call and argue with them to fix it. Turned out that they had coded all of the visits incorrectly. Do NOT support this place. Go to a reputable place that does not rip people off.

The doctors and nurses are awesome, but the receptionist the face of the office is a terrible lady,…read morea month ago I came in with my sick child and she was terrible to us and rude but figured she's having a bad day NOPE come back again and she's rude hateful and terrible again. You shouldn't have a rude person working at the front with that kind of attitude.

Went in for simple UTI. Ok, ladies, you know when you have a UTI if you ever have had one. I had…read moretaken an over the counter test for 10 bucks when I had the slightest inkling. So this was a no brainer. I paid in full before they saw me. I specified that no outside testing was authorized. They tested me at the facility and diagnosed me. Then I started getting bills. $515 for outside lab tests. Seriously...my full spectrum urine and blood testing at my regular OB/Gyn costs about $500. That covers STDs, UTIs and cervical cancer. When I called Xpress Urgent Care in Elk City Oklahoma to complain about the lab bills, they promised to take care of it for me. Two years later, I'm still getting calls and letters. I think I'd rather have a UTI.

Traveling from out of state and needed their assistance for hip & leg pain. Everyone was so nice…read moreand helpful. If your in the need for an urgent care type facility this should be your first pick.

Polite, friendly prompt service. They are also the only urgent care open after 4pm today (Sunday)read more

Waited in my car and filled all forms online prior to check in. Waited for about 40 minutes…read more Facility is clean and front staff was nice. My daughter had a fever (day 5) and was not at her normal baseline. She was tested for COVID and flu. Both resulted as negative. We were told it was a virus and that was it. No directions on follow up if things get worse from the appointment or what over the counter meds to take. The mid-level provider just told us we were free to go. I was very disappointed. One week later, my daughter was still ill and I had her follow up with her pediatrician. Her pediatrician did a respiratory culture and ordered a chest x-ray. We found out my daughter tested positive for mycoplasma pneumonia and the chest x-ray confirmed. She was finally prescribed antibiotics since it was a bacterial infection.

Phenomenal!!!! From check-in until check-out! Professional, friendly, and thorough. Left no stone…read moreunturned. I was visiting my sons from out-of-town; got sick on the plane. Looked them up online. Very blessed to have found them as the experience was better than I could have ever imagined. Thankful patient!!

I love today's clinic. Gina and Jeff are so kind. They are very efficient and helpful getting you…read moretaken care of. I've had nothing but positive results there. I like that you can just walk in or call for an appointment. I will be going back there again I'm sure.

Front desk staff were rude back at Feb visit and even though my daughter had an appt time she…read morewaited over 2 hours. Also were STILL receiving a bill and my daughter has double insurance coverage from 2 amazing carriers. They need to really get it together! Whomever does their billing or posting payments.

If you're looking for a care center that will greet you as if you're the only patient in the room,…read moretake time to review medical history and still be time efficient....this is the place. They epitomize patient care and make you feel heard. I had a traumatic accident happen and they made me feel cared for and knew exactly what to do. They are knowledgeable and want what's best for the patient. The day I went in there, they saved me, beyond my injuries. Even if they are busy on days , I promise it is worth the wait. They will check everything before letting you go and help with any questions you have. My facial injuries have healed so well because of the treatment plan. If you are looking for a walk-in for anything, you NEED to see them first. They are the best, hands down. I'm a patient for life there #Texomas2020BestClinic

No one is happy about going to the ER. Yet, the staff was helpful. Found out or at least have me a…read morebetter direction to go in when I talk to my primary doctor. I was in sever pain for months. I appreciate the staff so much.

Setup an appointment for a 2PM appointment. We were called back at 4:30! The tv screen up front…read morewas useless. People would be called back. Nothing would change. You would the wait time show a shorter time and then go back to 1hr. The only positive on their efficient and front office would be free bottles of water. I suspect to combat dehydration. Why 3 star instead of 1? Well, if you survive long enough to go back. The Drs we saw were fantastic. They had an excellent bedside manner. They also didn't hesitate to triage the problem, take an X-ray (I was already thinking of demanding one), diagnose the problem, and get us on our way. So efficiency and front office miscommunication and planning: 0 star Drs in back: 5 star Avg 3 star

I am really upset about how this urgent care is handling their business with the Covid situation…read more I scheduled my apt for 6:25pm. They said my symptoms meant I needed a telehealth apt which is okay I understand. I received two text. One said I had a balance to pay before I was seen. The next said it's almost time for your apt. I called the front desk to let them know I was in the parking lot for my 6:25 apt and she didn't ask my name just said okay I'll let them know and hung up. I called back at 6:35 and was informed I was removed from the list for not paying. They never called to tell me. I sat in their parking lot for 45 minutes feeling like complete crap and only found out because I called. Due to covid they keep their doors locked so I couldn't just run inside to pay. I figured they would contact me at the time of my apt to pay. Finally saw Dr. Via telehealth. My symptoms were a cross of covid and strep. They ran both and said they'd call with results. Dr did not do any type of physical exam. Just assumed covid. I was sent home with mucinex samples and cough drops and told if they don't call in 72 hours to call them. So no point in going to the dr. At all. And what kind of urgent care has to advertise free lollipops.

Disclaimer: this is gross but needs to be told. I came here…read morewith a complaint of vaginal itching and a tiny open area in that area. The nurse practioner there (pretty blonde, in her 50s) briefly looked towards my groin area, (no exam, didn't even touch me or ask me any questions), and told me I had herpes. I asked her to do a swab or blood test and she refused. Prescribed me Valtrex and sent me on my way. I was DEVASTATED. But since I was a long time ER nurse, things just didn't mesh with standard exam practice for this complaint and so I made an appointment with my primary care. I did start taking the valtrex just in case though. After 12 days it did nothing, still had the same symptoms in fact they'd gotten worse. My PCP gave me a THOROUGH exam and reassured me I did NOT have herpes and it was just a yeast infection. He verified this with a blood test. I had itched so much I caused a small abrasion on my vulva. Please do NOT see this NP. Pick another place. Or see an actual DOCTOR, not a wanna-be one. This women nearly ruined my life, my long time marriage, and my self esteem. PLEASE, if something doesn't feel right, its not. She's a HORRIBLE provider, shitty bedside manner, and obviously doesn't know what she's doing. She made me feel so dirty and ashamed as well. If you can, wait to see your primary care doctor. For your children as well. I wish I still knew her name I would report her to the board of nursing for Oklahoma. If this happened to me, misdiagnosis from her has happened to others as well. BE CAREFUL AND QUESTION EVERYTHING

You shouldn't allow someone to book an appointment for a sick child, drive 30 miles there and then…read moretell them the doctor is virtual and can't treat them. How am I supposed to read their mind and know they will won't be willing to treat flu symptoms virtually?