The only reason I am giving this place 3 stars is because the nurse that checked on me was very…read morekind. I stated that I was in a lot of pain. I have an abcessed tooth and couldn't find a dentist that was open on a Sunday. I was prescribed an antibiotic and a fever reducer. When I asked about the pain I was feeling I was told that hopefully the medicine they gave me would do the trick. I now sit here in pain because the medicine I was given did not do the trick. I walked out in the same condition I walked in with. Still in pain, but lacking 150 dollars they charged me to state the obvious. I don't go to doctors because this is not the first experience of the like I have encountered. I wasted time and money at this establishment and should have just went to the ER. At least at the ER if I receive terrible service I can elect not to pay the bill for the time being at least. The only reason I can see to visit this place is if you feel fine but symptoms are beginning to arise, not if you're actually in pain and need help. I downloaded yelp and set up a profile specifically to inform whoever may read this of my experience. Maybe your experience will differ, but I'm not betting my 150 dollars on it.

Daughter, who is nursing a baby, went in for ear infection - was given a med that is not even the…read moremost standard to use for this condition. Did not tolerate the med, they made her come back and then didn't actually send the new prescription to the pharmacy, where she waited for 45 minutes and finally had to go home to a crying baby and could not continue her treatment. Pharmacy was also within an hour of closing, so no recourse. All b/c dr evidently was not thorough in completing their treatment and hitting SEND on that order. Now she has to make another trip tomorrow. This is ridiculous. Please, pay attention to your patients, order properly, and confirm you have done your due diligence. What a waste of her time and she did NOT need the extra stress on top of feeling crappy.

terrible service/care. Told my daughter to take OTC meds and a week later she is still sick and…read morewhen I called , the receptionist couldn't find her record bc they had entered the wrong birthdate. After arguing with me that my daughter wasn't seen there she finally found her and was like "you still want her to come in?" No thanks !!! Incompetent and inconsiderate

My 6 month old wasn't feel good, I explained his symptoms and without even taking a look at him…read morethey automatically told us to go to the ER. He didn't look pale, he wasn't breathing funny, he just had diarrhea. They went on to say they didn't typically see kids under two, but on their website they have pediatric care. Maybe you guys should take that off! I was wanting a simple peace of mind, and couldn't even get that at a urgent care. All along it was him teething, he wasn't even sick. So just think twice before you bring your children here, they'll most likely tell you to go to an er without even looking at your child.

They were all super nice there and made sure everything got done and got me seen asap but the only…read morebad thing is that it has been over 2 hours since I've been there and my prescription never got sent in. Had to end up calling them and took me a few tries to get ahold of them.

2 patients that were minors were stuck in waiting area, when we tried to get the receptionist…read moreattention she caught an attitude and said 'she was having a conversation' than proceeded to have her conversation she swung the door open for the kids almost hitting one and said 'There!' I feel like her conversation could have waited 5 seconds to let the kids back in their rooms, not get mad and almost hit a child with a door.

Vanessa Harvey ARNP dismissed my concerns and reasons for my visit. She reluctantly did an exam;…read morehowever, didn't even bother to examine the area in which I was showing symptoms. She went on to be very condescending when discussing how I was currently treating symptoms. Her entire demeanor was sanctimonious and rude. The triage nurse and front office staff were very polite and respectful.

I'm not sure if it's incompetent or growing pains, but I am not a fan…read more I was super excited about having an urgent care so close to my house and the need arised so I made my way in. Pros: Super clean Kind staff Cons: Slow Inconsistent information Hard to get clear direction Check in took me a good 45 mins and we were the only people there. Front desk couldn't seem to figure anything out. I had to jump through so many hoops for them to verify my insurance only to not and charged me out of pocket for my visit. I was told once I could prove I had coverage they would reimburse my $125. I submitted what they needed 24 hours later only to get the run around about my refund! 38 days later, I had to reach out to the business again to finally get a refund. If this is the way this place will be, I'll stick to the extra drive.

We went here from a recommendation from a close by urgent care. It's a newer facility but the staff…read morewere experienced and kind. My husband broke his foot and sprained it and they did the X-ray and wrapped his foot and ankle. The doctor was amazing. Patient and kind. My husband was in a lot of pain so coming to a place like this was perfect. I would recommend it for any urgent care needs. 10/10