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    XRANM - Northwest Imaging Center

    1.9 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    11 months ago

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    Rosa M.

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    1 year ago

    Told to show up at 5:20p for my appointment; it's now almost 7pm and still waiting. Why earth would you have a patient show up so early??

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    2 years ago

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    10 years ago

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    8 years ago

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    New Mexico Orthopaedics - Front lobby

    New Mexico Orthopaedics

    2.4(21 reviews)
    3.2 miWestside

    I haven't tried the physical therapy here so this review is solely based on the doctor's. The…read morelocation is easy to get to and ample parking. It's much more convenient to get into the office then the downtown location especially when you're on crutches and don't want to hop far. The receptionists are very nice and each time I've gone the wait time is far from horrible (downtown the wait can easily be a good hour). I've continued to see Dr. Racca, this time for a knee injury. He's the best of the best what can I say. He genuinely cares. His staff is fantastic too. His office admin Ali is phenomenal she responds to calls promptly and always is cheerful and helpful. I don't wish anyone the need to see an orthopaedic but if life leads you to need to see one this is the place.

    Doctor Patton was awesome . . . BUT their billing department is all screwed up. I am retired and…read moreon Medicare with a supplemental insurance plan. The issue is that the procedure was performed early in the year on Jan 8th, meaning I was responsible for the $280 medicare deductible (which was taken from my bank and paid directly to NM Ortho). Anyway, they claim that I owe $280 . . . even though I had the bank record that stated the amount in question was paid and a statement from medicare stating that it was paid to directly to NM Ortho . . . however, for some reason, it had been credited to a Dr McGee (?) who, to my knowledge, had nothing to do with the surgery. In any event, they still said that I owe the $280, so we faxed up all the documentation that should have proven that we had fulfilled our financial obligation to NM Ortho. Two weeks ago we received a phone call asking me about the $280 once again. The medical staff was absolutely terrific however dealing with the billing department is a highly frustrating and an unnecessary headache.

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    Tricore Reference Laboratories

    Tricore Reference Laboratories

    2.6(7 reviews)
    3.3 mi

    These people get worse every time I have to come here, how is it that customer service doesn't…read moreimprove ever, the clerks are so rude and unhelpful every day!!! they won't even look on the fax machine or any further in the computer for orders act as though they are doing you a favor every single time you step up to the window to register I can't understand how someone can continue to stay on the payroll and treat the patrons like crap. There's no excuse for bad behavior and poor decisions. If you can't or won't do your job then just don't work. Nobody wants to be there. The least they could do is be decent and kind and no matter how many times you report this treatment and behavior to the company they couldn't care less as well. The type of care you receive is no care at all. It's disturbing that people of that caliber are actually in the medical facility. Shame on TRICARE for allowing this for petrol behavior that only gets worse.

    This was my first visit to Tricore Reference Labs. I had been under the impression that they opened…read moreat 7 AM. That is wrong, they open at 8 AM. However, you might still want to get their really early, because the line is LONG getting in to get some blood work done. I got there at 7:30 AM. I was second in line. The next 30 minutes a lot of people showed up to have blood drawn. They were efficient. We scanned a QR-Code to determine our place in line. Someone would come out, announce that number and in you'd go. You let them know you're there at the desk. Then wait again for them to call that number you got earlier when you scanned the QR-Code with your phone. Once you get in to see someone to draw you blood (which is really soon), they're really quick to get the blood drawn. Then you're on your way. Very efficient, quick and friendly.

    G&M Urgent Care

    G&M Urgent Care

    3.9(7 reviews)
    2.5 miNorth Valley/Los Ranchos

    I really don't understand the negative reviews on here. I went today after checking online and it…read moresaid earlier the wait was only 20 to 30 minutes. The last time I checked because I was driving from Santa Fe back home to Rio Rancho. It said 10 minutes. By the time I got there, there was absolutely no one else in the waiting room. They send you a link and have you fill out all of your information, including taking pictures of your drivers license and your insurance information. Once that happened, they took me right back and I saw the doctor in like five minutes. I was literally out of there in maybe 20 minutes total. The doctor was kind and professional and the whole visit was very pleasant. I would definitely recommend this place and I would definitely go back after my experience today. There are too many urgent careers where you are waiting hours and this one also allows you online to go into a virtual queue. I was completely satisfied, especially because I was very sick and they got medicine called in right away that I can pick up within the next couple hours.

    The wait wasn't long, the professionals that helped me out were really understanding, and gave me…read moreadvice for my condition. I had been coughing really bad for almost a month, and it was concerning me, since I'd never been sick for that long before, so I went in. It didn't take long for the doctor to get me an X-Ray, then send me home with some antibiotics. I got better really fast after that, so this place is definitely a recommend for me. They don't just assume your condition, they give you the test to figure it out.

    XRANM - Northwest Imaging Center - diagnosticimaging - Updated June 2026

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