I went in for a full set of almond french tip nails. immediately started off wrong. i walked in with a friend and they took her first which was no problem. but then a lady walked in after us with no appointment for the same thing i was getting and got to go before me. i ended up waiting 30 minutes and my friend was close to done when i was just getting started. The application was ok but every time she messed up she used her finger to wipe and not a napkin or towel which can cause dermatitis. and it did in this instance. All of my nails are different sizes and i did tell her that multiple times and that my thumb was very crooked but she only gave it a few sends of filing and went on with her day. she cut 4 of my fingers and they bled. then proceeded to not have me wash my hands or wash the blood off and put product over it. the acrylic powder burned so much when it was put over the cuts i was in so much pain. after my nails were painted and all cured up, she filed them some more and then put lotion on my hands. She did not tell me to wash them and rubbed lotion into my hands with all of that dust and nail residue all in the lotion, so it was very grainy and very unpleasant. And then proceeded to put nail oil on me. I've been some multiple nail salons and I've recently just moved here but every nail salon I've been to after filing they make you wash your hands so that you don't have that grainy nail residue on you. my cuticles are now scabbed covered in blood and look very unpleasant, which is dissatisfying because I take very good care of my hands and my cuticles. it ended up being $70 in the end which I expected for a full set but usually when I get cut and bleed at any other nail salon, I get some sort of discount or they at least help me clean it up. I did not tip and got a weird look for not tipping but why would I tip a service that I was not satisfied with and was already paying $70 for? I hope this problem gets fixed because it is the only semi affordable place near me. But now I have contact dermatitis and messed up cuticles and won't be able to get my nails done for quite some time because I am in so much pain. read more

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Good service. I did walk in. The timing was great. Because it got crowded after 1 pm. read more

XTC Nails - The main entrance - Nail Salons Near Me - Smithfield, Virginia

I've been going here for about a year. Saturday I noticed a couple of new nail techs. One was very chatty. I got there early to get the full on pedicure and then a fill in on my nails Pedicure was ok but I've had better. He was new and had to ask how to do the "Volcano " pedicure. I was going to expand my nail horizons and get these cool black nails with studs.... The new tech sat down and was talking away even before that. I showed her the pic She said Ok. She started the process talking away to her coworkers. I had to remind her twice to cut them back. She had just done the cut back with the Dremel tool (usually they manually cut them). She was talking to someone on her right and looked away and as she began to look back to me she hit my left ring finger with the Dremel tool going and WHAM ! It stung. She immediately grabbed it and blood started flowing. She kept putting some product on it and pressure but it wouldn't stop bleeding. So she covered it with a paper towel and finished my other nails. She kept apologizing and said she didn't want any product to get into it and that it was severe. She was going to do the black I had asked for but I said no because it would look stupid with a bandaid on one finger. I had her just do a natural color. Not the look I was so excited to have for Valentine's dinner out She told me to let it heal and come back in 2 weeks and she would fix it. She didn't charge me for the nails Told me to keep an eye on it and if it got infected to go to Patients First and give them the bill I was trying to be gracious and told her be glad it was me and not someone else who might not be as understanding. She said Thank you. I came home and immediately cleaned it with alcohol and neosporin and a fresh bandaid. As of today, Wednesday, I can now see what I thought was blood that seeped under the old nail product is actually my exposed nail bed along with the cuticle slice My finger is throbbing today. This is the first time I've ever had something like this happen. I'm so disappointed. I'm not going back there anymore. But now my dilemma is finding a new reputable Salon near me. But it will be awhile before this heals over enough PS. There was a really nice lady beside me who had just started getting hers done and her Tech apologized to her and had her wash her hands. I heard that lady say " I guess it happens ". So it seems some happened to her as well. Seems they've hired unqualified Techs. read more

XTC Nails - Cut cuticle and exposed nail bed along - Nail Salons Near Me - Smithfield, Virginia

Today is Tuesday, June 24, 2025 at 1:21 PM. I just had my nails done at XTC Nails on 13408 Benns Church Bivd In Smithfield, Virginia. I got a fill. The nail tech who is a male was very rude. He was upset because he painted my nails the incorrect color and had to repaint them. The color I selected was 868 he used 865. Upon checking out he did not say thank you or to have a great day. I really wish that I had not tipped him. I'm not sure what his problem was but, I will never give my money to this nail salon again. There are only two nail salons in Smithfield, Virginia and this one will not get any business from me, my family or friends. We have so many other nail salons to go to in the Hampton Roads area. So XTC Nails you can keep your rude and classless techs. My husband and I own a business and would never treat a client with rudeness. This salon really deserves a zero star from me. read more

I'd give them zero stars if I could. They are over priced, lazy, dirty, and rude. I watched one of them cough several times without covering his mouth, and when his customer asked him to on a mask. They laughed and started talking in their language. That is not only obvious, but extremely rude and unprofessional. Their prices are always changing, and you're paying for nails that are a hit and miss rather or not they will be decent. I got a pedicure, which he cut me several times, the next day it was infextend. I took pictures, let's not forget my nails that looked ridiculous!!!! My daughter and I will not return! read more

XTC Nails - Nail Salons Near Me - Smithfield, Virginia

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used to be a nice nail salon until recently. they updated the inside which resulted in them raising their prices. i'm disappointed because i used to love getting my nails done there. i got my acrylics taken off and instead of soaking them off, like you're supposed to do, they take a nail tip and pry the acrylic nail off my nails and damaged them. last time i was there i got a fill with pink french tip and my total was $50, way more than i've ever paid. read more

Dip polish was falling off my nails in entire sheets after one week. I had to go back three times in two weeks so they could fix. Each time they fixed it another nail would fall off the next day. They tried to charge me to fix it the third time. Horrible job. Horrible service. Don't waste your money or time. If I could give a zero star rating I would. read more

I really wanted to love this place but unfortunately I can't! Upon my arrival I requested a pedicure. The woman begins working on my feet in a aggressive matter, even cutting my skin on my toes multiple times.. I had my feet done three weeks prior, it was a routine. I thought to myself maybe my feet just needed extra attention and well my benefit of the doubt was wrong. Prior to this visit a friend told me of someone getting an infection from a pedicure due to unclean tools.. I still went to this place because despite of the bad news, I really wanted to like it. Two days after getting my feet done, my two big toes have been bleeding, uncomfortable, and swollen.. when it appeared to get worse I poured hydrogen peroxide on them and sure enough the fizzed up right away signaling infection has been made.. very disappointed and dissatisfied! I was really rooting for this place :( read more

As conflicted as I am with writing this review. The young lady who did my pedicure always does amazing. However, asking for a manicure with DIP polish apparently means you are paying them $50 to just put product on your nail. Forget that I asked for a manicure. I came in at 1:30 asked for a pedicure and manicure. I got moved to two different chairs then got moved to a pedicure chair. I figure it would be fine they were kind of busy. Then I got moved to the tables and the confusion of me asking for a manicure. I work with my hands every day and wash them 10000 times a day! My cuticles needed love. So I sat there long enough to watch a Netflix show. The tech finishes up and moves over to my table and once again, confusion as to who is doing my nails. I love again and the lady immediately starts grinding my natural nails. So when I asked about my cuticles I got told once again "manicure is different than DIP." No lady I asked for a manicure with DIP Polish how hard is it to understand? I don't want you people just painting my damn nails, I could have done that at home. What am I paying you for if the DIP Manicure doesn't come with the manicure part?!!!!! NOW I HAVE A DAMN GIFT CARD I CANT USE! This place is garbage only reason it survives is that it is the only place close to decent in the area. read more

They are unprofessional. English is there second language and they speak in English too. They will talk in their language and the entire nail techs laugh and look directly at a customer and begin to laugh. I will not spend a penny in this nail salon. read more