I cannot stress enough how utterly disappointed I am with Xtreme Heating and Air Conditioning. Dealing with this company has been an absolute nightmare from start to finish.
Their customer service is abysmal. When attempting to contact them, I faced a barrage of unanswered calls and when lucky enough to get through, encountered rude and dismissive behavior. It's as if customer satisfaction is nonexistent in their vocabulary.
To add insult to injury, I was required to prepay for a service that they ultimately failed to deliver. When they couldn't perform the job, they callously refused to issue a refund, citing a draconian policy that absolves them of any responsibility. Their excuse was appalling--suggesting I contact my credit card company to dispute the charge, absolving themselves of accountability for their inability to fulfill the service.
It's evident that professionalism and basic decency are sorely lacking in their operations. I implore anyone considering their services to steer clear of Xtreme Heating and Air Conditioning. Save yourself the headache, frustration, and financial loss by choosing a company that values its customers and upholds even a modicum of integrity in their practices. read more