I've been a customer for about 15 years but I recently took a cocktail dress which I had only worn once and they completely ruined it. The garment was marked "dry clean only" and is covered in paillettes and they charged me $20 to dry clean it and when I got it home and opened the plastic bag, probably half of the paillettes were ripped of and big chunks of the underlying fabric were exposed. It is ruined and I'll never go back read more

Failed to follow my instructions explicit instructions not to hang my heavy cashmere sweater. This even after agreeing that they could follow my instructions. I even said that the heavy sweater should not be folded over hanger either, but folded and put into box or wrapped up like dress shirts often are done. I warned the clerk this was a special and expensive sweater. Upon looking at the sweater, which is a very heavy knit cashmere cardigan, it was not clean at all. Asked for a refund on the lack of cleaning. At least the other items looked alright. I'd never take anything here that you cherish or was expensive because they'll say one thing but still do what they want. read more

I appreciate the work completed here every time I take my clothes in for a dry clean. The prices are very affordable as well.

Absolutely the worst drycleaners you could ever take your clothes to the Vietnamese girl is beyond rude and hateful and if she doesn't like you, she loses your dry cleaning. They will not follow directions on the labels of your clothes. This place is absolutely horrendous. Do not take your clothes there and they overcharge. They also steal your clothes and say that you never brought them in. I would not recommend this dry cleaners. They are shysters. read more

Very efficient and adhere to their timelines. They are personable and professional. You can expect some singed buttons, and they don't catch or fix garments with tears. Long term customers receive good service, and for the most part they try and use your name when you come in. I continue to use them due to convenience and hours. read more

I drive 30 minutes to bring my clothes here weekly. There is no other dry cleaner better in the city of Dallas or Fort Worth.

Clean neat & try to do exactly what you want. Cost is lesser than other cleaner that have ruined my buttons or lost my clothes. read more

This place repeatedly over promises and under delivers. My girlfriend was supposed to have clothes ready that she dropped off. They were supposed to be ready that day because she is leaving town for work... they did not get the clothes ready and got an attitude with us when we told them the tickets they gave us told us to pick it up today.. They have HORRIBLE customer service, and i would not recommend ANYBODY do business with them. read more

Great service! They are quick and affordable. Also does in house alterations. They have made my flared old jeans into trendy skinny jeans! read more

Y Pay More Dry Cleaners - 2019 Winner of Nextdoor Neighborhood Favorite! - Dry Cleaning Near Me - Arlington, Texas

This used to be my go to dry cleaners for a few years and they did a fair job. In the later months of my business with this outfit I started to notice I would get charged correctly by the younger staff but occasionally when the lady manager/owner waited on me I would get charged several dollars more for a few laundered shirts. I asked her on my last visit why are you always charging me more than the posted prices? She said you have extra large shirts, you pay more. I'm fairly slim, of medium build so that didn't exactly add up right for this numbers man and not to mention pricing was correct only when she wasn't around extracting her bonus. I didn't feel like arguing with her because I sized it up as being a losing battle. Instead I saved the money and more importantly time by doing the task myself at home. I no longer have to deal with being up charged or buttons crushed by the sumo wrestler running their shirt press. The down side is I sometimes wash the same load of laundry for 3 days because I keep forgetting to put it in the dryer. The pro is that they were convenient with fast turnaround and decent prices depending on who waits on you. I'll toss them two stars for the competitive pricing (with caveats) and occasional friendly service. read more

I use this dry cleaner more because of convenience than service, and now that found a new dry cleaner, I don't use them at all. I don't ask for much, just a smile and the appearance that you don't hate the world around you, maybe even un-damaged clothing? Keep looking if you have similar interests. Let me start with the pros - they have same day service and they are decently priced. For that, I give 2 stars (this was tough). I don't giving a negative review, so I was really grasping at straws here. I normally dealt with the Asian lady (we weren't on a first name basis). You never knew if she was going to greet you (albeit under her breath) or yank the dry cleaning bag out of your hand and send you on your way. Very reminiscent of The Soup Nazi episode on Seinfeld. Don't take it personally, be prepared for either personality and don't take it personally. If you get the latter, don't worry, she could change by the time you're get back. Now the actual service, not good. I always had broken buttons, my laundered shirts always (magically) shrunk. My husband complained one day and they simply pointed to the sign - not responsible for damaged buttons. Don't expect any sympathy here. You may ask why I continued to come here? It was just so darn close to my house! I have since moved on to Bright Cleaners (up the road near the KFC). read more

PLEASE RETURN MY (Men's) CHARCOAL GRAY SANTORELLI PANTS! My husbands $200 pants were apparently given to another customer in error? I picked up my order and I was given a pair of Fubu pants. I returned them to the store immediately in May 2017. I stop by the store weekly to ask if my pants have been returned and the only response I receive is no, I will have my manager call (Paul Le) you. I have NEVER received a call or any resolution. Not worth saving a few cents. read more

They are hard on clothes. They only button the top button on men's dress shirts, so it allows the shirt to fold and leave creases. Attention to detail and exercising care is not their specialty. The latest batch that I just got back has black dot stains on two different shirts - they look like ink stains. Also, they say they treat collars, but they don't. My collars come back untreated and yellowing on shirts that are less than three months old. I'm done. The only pro that I can think of out of all these cons is it is convenient and a quick turnaround. read more

I've used this place a hundred or more times and never had an issue. I don't think the prices can be beat. read more

Y Pay More Dry Cleaners - Dry Cleaning Near Me - Arlington, Texas

This is Y U should pay more for ur dry cleaning I brought in my Burberry sweater it was a Large, came back an X-small cost me $300, they offer me $100 & they keep the sweater, I wanted my sweater back, maybe I can give it to my nephew what a bargain for the owner, he looks like a small I didn't take the money bc it was the principal of a good business. So I was upside down in this situation, so next Time am going to pay MORE, to get the right svcs. read more

They made huge PIN HOLES in my clothes!! They are rude. We have to pay first when we give them our clothes, and I saw how they treat people clothes...they throw roughly into the bins and don't even tell us what time we can pick up. AND no "thank you". I just picked my clothes up now and they made huge holes on my expensive hemp pants. They don't even know how to treat the clothes. They don't care because they get the money first. I cannot believe there are the people who put the five stars on this store. They might be family, or friendd, or even owner self that can put the five stars. DO NOT WASTE YOUR MONEY AND YOUR PRECIOUS CLOTHES!!! read more

I have used this dry cleaner for well over 10 years. They are the best and I now drive in from Granbury to have them do my dry cleaning. Always very pleasant, know me when I park my car and will have my pick up order already hanging to go. They have done special requests...buttons sewn back on. Pants hemmed. Shorts hung by waist not hem. They gave me my own spot tape because I usually have messes on my fronts. They are THE BEST . If I could give them a 10 out of 5 stars I would. read more

I have been going to this cleaners for years and never had an issue. I get the same 4 items dry clean for my kids karate uniform. I spent the same amount 12.61 every time until today. Today an older lady I never seen in here before tried to charge me 21.00 I informed her I have never paid that all the years I been going there and she looked it up in the history and said they have been charging me wrong. I stated for 8 years I been charged wrong. Then she asked do you want it done are not. I told her I don't and there are dry cleaners all over and choose this one but no longer will I do that. There is usually a younger girl there that is nicer and customer service is better. I will never go back there again and give them my money. I would suggest you don't either. read more

3 shirts completely ruined in the last 3 trips (all tears/rips). Thought after the first one I might have done it so I started checking my shirts before dropping them off. It was definitely something they were doing. I also had to consistently re-iron when getting home. We had to replace a button on a pair of pants or a shirt just about every trip (to be fair they do this), which is extremely annoying making the extra trips. Very disappointed that I will have to find another cleaners considering this place is less than a mile from me! read more

this is my closest dry cleaners so thats why i go to them. They are good. Get my clothes clean and good what else do i want :) I like how they dry clean even clothes from country :) read more

I have been going to Y PAY MORE CLEANERS several years and had no problem until recently. They destroyed a pair of new uniform pants. These pants were torn at the bottom as if caught in a pully and then pressed. They had only been dry cleaned at Y PAY MORE or worn by me when flying a Commercial Aircraft. I was told they could not have done the damage. It had to happen in my possession , which means I would have been wearing them! I was not looking for money but only an explanation so it could be avoided. They said they could not have done the damage. They could ONLY be the cause so I will not be using or recommending. This is the location. 3009 W. Spring Creek Pkwy in Plano read more

Average service, nothing to tell others about, just what you would get at any local dry cleaner, no complaints.

This cleaners would get a better rating if they had better customer service. I've taken my clothes twice - both times they did a good job at a reasonable price. The first time I dropped off and picked up in the afternoon and was greeted kindly by a young man at the counter. Second time I dropped off/picked up in the morning and was greeted so rudely by a woman at the drive through. I have to do a drive through because I have a toddler and it's so challenging to control him and carry clothes - and I liked that this cleaners offered the drive through option. But that lady has been so difficult to deal with - I may need to find another cleaners. read more

Broken buttons are a pretty regular occurrence - they have returned dry cleaned shirts to me with broken or missing buttons multiple times. It's frustrating. They are hard on clothes. They only button the top button on men's dress shirts, so it allows the shirt to fold and leave lines. Attention to detail and exercising care is not their specialty. But, it is convenient and a quick turnaround. read more

Now that I (again) live close to Y Pay More, I've been using them for the last year and a half, but now I am finally fed up. Recently - let's say the last 3 months - they have been destroying my clothes. I constantly have broken buttons, rips, tears, and clothes that were not fully cleaned, rather they just bake the dirt into the shirt. Finally had to give up on them and try somewhere else. read more

I paid for dry-cleaning, but I'm pretty sure they washed and dried my comforter as it came back all puckered. The bed skirt came out pretty snagged in spots. I only took a couple things there since they're so close, but I won't be back. The staff seem less than interested every time I go in anyway. I decided not to call since I didn't feel like it was worth losing my patience over. Disappointing, but I guess you get what you pay for. read more

HIGHLY UNTRUSTWORTHY-WORST EXPERIENCE EVER. My dad dropped his clothes off At 9, a few hours pass and he forgot that a large amount of money was left in his pockets (1000). He called them and explained his mistake. Came back after his lunch break, and they said they didn't start on his clothes yet, but all of his pockets on the clothes he dropped off were turned inside out. One or more people stole the money and acted like they didn't have it, with poor explanations on what may have happened with it. My Dad did make a mistake, but it was terrible to realize while being a 4 year customer that we can't trust them. read more

This place is great....convenient location, great prices & friendly staff. I love the drive through option & ample parking. I have tried a few dry cleaners in N. Arlington and this one blows the competition out of the water. Great! read more

This place SUCKS!! Don't go here...service is horrible, all the people that work here seem miserable and they aren't much cheaper than the other dry cleaners that are within 1 mile from them. Take my advice and save yourself from the uncomfortable 2 minutes you will spend waiting on your stuff while the workers painfully get your clothes which they are paid to do....0 stars if I could read more

I used this cleaner for a year but recently took a new men's shirt in and it came back dirty. They also had to re press a suit coat because it had 3 press lines on one lapel. read more

I've used this business for 4 years and have always had great service and good dry clean results

I can't believe how affordable this place is! I got three shirts laundered, two chef's coats dry cleaned and a vera bradly purse dry cleaned for around $12! read more

Efficient and friendly service. They know me by now, so my clothes are waiting for me by the time I walk in. Affordable and prompt. They keep sewing my buttons back on my shirts for free, as they sometimes break off. I've been going here for about 10 years now with excellent service. read more

I usually save about 10 bucks over the other cleaners I sometimes use and I think my shirts come out better looking and full of starch when I ask for it. I have never had a problem with them losing anything either. I highly recommend and would probably give five stars if they didn't have sour-puss face working the counter. She's not mean, she just acts like she really doesn't want to be there. Here's an idea: keep the UN-friendly people in the back! read more

I drop off my clothes in the morning and they are ready for me in the evening. Every time. I'll keep coming back. That is all.

walking distance from Remington Meadows Apartments. :) I live here and work here. Now that's convieniant!!!

DO NOT use this dry cleaners. If there is a zero star rating, that would be justified. I just left this place and the owner was screaming at me. I asked for a refund for the wedding tablecloths they were supposed to iron, but looked the same as when I brought them in (wrinkled). They are rude, unprofessional, and do not provide the services promised. In addition, they told me one price when I dropped off, and a higher price when I picked up. read more

The service has always been sub par, however, they have now ruined a brand new shirt and refuse to do anything about it. In the past, I have returned home to find other people's laundry mixed in with my clothes so I know others are experiencing bad service as well. They may have cheap prices, but you will pay more in the loss/ damage to your clothes here. I'm done. read more

Horrible business. Bad personel and attitude. Horrible job of cleaning clothes. !!!!!!!!

They did not get the food stain out of my dress. The dress looked like all they did was iron it and they made snags in my daughters dresses. Why pay more somewhere else? Pay more so your clothes ACTUALLY get clean. Will not go there again! The other place I usually go to always gets the stains out even if they have been in clothes a month. read more