I was in a near fatal accident that damaged the whole left side of my Honda Accord. The insurance…read morecompany wanted to total loss my vehicle. In my pursuit to find someone to fix car I came across Prestige Auto. I sent them estimate of insurance company with pictures of my vehicle in "torn down state". After reviewing documents and photos, they went to pick up vehicle and fixed vehicle. They saved me a few hundred dollars that was needed to not have my vehicle go to chopping block. Jamal and Mike where very helpful in process. It them a little over month to fix vehicle and when I got it back it looked brand new. Mike showed me pieces from the job. I didn't know how major work was. But I'm grateful they saved me headache of looking for another vehicle. It took me six months to find that car!

My 3rd experience with this shop. Obviously I like the them because I went back...first time, my…read moreson(new driver) then, backed up to a neighbor's car. I just looked them up online and picked them because of the good review. I was extremely happy by the level of service and efficiency. Second time, I "experience driver" backed up in to a car in a parking lot. I knew where to go. Needled to say, I was advised in all options and helped. They are honest, timely and professional. This time, I took my car to the dealer for schedule maintenance and needed to replace my head light and was given a price...the PRICE made me wonder...what if I take my car to Prestige? I told the Lexus people to hold and went to Prestige which gave me a much more affordable price, fast and quality service. To me the most important element is trust so I say thank you to Prestige for earning my trust, your amazing customer service and quality work!!! Beth bethelhemy@yahoo.com

I brought my car in for the executive detail package, and the result was fantastic. The staff was…read morevery professional and kept me informed of the status every step of the way. I dropped my car off in the morning, and it was actually finished two hours ahead of schedule. I was completely blown away by how good it looks. I will most definitely be back!

I recently visited Shine My Ride for car detailing. The reservation process was smooth and the…read morelocation is convenient. Overall, my car did look better than when I arrived, and I appreciate that. However, there were several issues that left me disappointed. There were hidden fees that were not clearly communicated upfront. There was also a dog in the shop on a table making loud, distracting noises, which made the environment feel unprofessional. I purchased the basic detailing package through Groupon for $50, which is how I discovered this business. I understand that it was the basic package, but I felt there was very little effort put into the service. There were small areas that clearly just needed a proper wipe down -- I was able to remove residue with my fingers. My interior seats were not properly wiped down either. While there was a strong sales push to upgrade my package, I did not feel the same level of care was given to doing an excellent job with the package I selected. Even with a basic service, attention to detail should still be a priority. Providing outstanding service -- regardless of package level -- is what encourages customers to return for higher-priced services like the $300 intensive detailing. Unfortunately, I have had better detailing services elsewhere for under $50. Because of this experience, I will not be returning.

Don't call, go in person. Currently having a warranty claim reviewed for a well-documented…read moremanufacturer issue. The gm was extremely empathetic and helpful.

Don't do warranty work here. I had a diagnostic done on a hybrid battery component. This Hyundai's…read more12-v battery was acting up, but it's unusual because it's actually part of the hybrid battery pack, not a normal lead-acid setup. This makes it verifiably covered under Hyundai's 10/100k hybrid battery warranty. They held the car for a week, wouldn't return calls, and then told me the 12-v battery was bad. All of this for $220, which they said they'd refund if it became a warranty job. I asked for the diagnosis codes and got nothing. They said they sent it to Hyundai Corporate for a warranty claim and got rejected. My guess is they just sent Corporate a note saying the 12-v was bad, and corporate assumed it was a normal lead-acid, which wouldn't be covered. A few months later I took the car to an independent mechanic, and later another local Hyundai dealership. Both found codes that clearly pointed to this problem. The new dealer is now doing the work under warranty with no questions, and never asked for money up-front (giving them 5 stars!). I'm not even sure College Park Hyundai did anything at all other than hold my car for a week, waste my time, and then charge me for it.

I've bought several cars from these guys and they are awesome! Flexible in house payments, very…read morecommunicative and honest. Recommended.

Found this dealership because the owner goes to our local church, he was one of the pastor leaders…read more Got a vehicle from them about 3/5 years ago. Over priced extremely. Check your KBB or just do your research before buying on the vehicle value. Vehicle was good for 3 days after the purchase the issues start happening. Vehicle broke down twice, had to pay for those repairs myself. So expect no warranty from them. Eventually vehicle was taken back by them. On the day it was purchased, we went over the vehicle damages. Dents and scratches. When they took it back they reported those same damages to the insurance so they basically scammed us out of that to get the insurance to pay for it. Horrible experiences.

Horrible body shop, and horrible people skills…read more The first time I took my car here was because they were recommended to me by my vintage car insurance company. The car looked good when it was finally returned 5 week later. Two or three weeks after I picked it up the clear coat started turning milky. When I brought this to the owners attention he said bring it back in the spring and I'll wet sand it and it will be fine. During my "wait till spring" my vintage Mercedes got keyed on the hood and trunk lid. I called Smitty, the owner, and he said please bring it in March 25th, 2019. This was two weeks after the incident occurred. I brought my car in and it sat for three weeks...he couldn't even take 5 minutes and get the estimate to the insurance company. My insurance company even threatened to close the claim due to the lack of response from this business. At three weeks Smitty finally got an estimate to my insurance company. After being told my car would be ready by the following Monday Smitty told me that was no longer the case because he was going out of town for 10 days and it would be some time after his return before my car would be fixed! I asked "why didn't you tell me that when we spoke on Monday?" Smitty said "cuz it's none of your business." Seriously??? It is completely my business as you are in possession of my property. I explained that I would not be moving forward with the repairs and my car would be towed elsewhere by the end of the day. I have made arrangements to have my car towed to my usual body shop at Koons Ford and the cost for the towing will probably fall on me. Do not use Contemporary Automotive unless you're looking for a lot of abuse, and run around from this apparent one man dog and pony show.

Contemporary Automotive charged me $9300 to paint bumpers, trim, and engine cover components of my…read morecar, and used Rustoleum(!!!) paint for approximately 75% of it (as indicated on the bill by the UPC code). In writing, Rustoleum's product manager specifically states that Rustoleum Stops Rust Satin Black "...it is not considered to be an automotive paint coating..." When I confronted "Smitty" about the paint that was used, he immediately said it was a mistake, and that POR-15 semi-gloss black was used. This substitution provides no remedy, as POR-15 is no UV stable even when covered by a clearcoat. This is supported directly by the technical information on POR-15's website. Additionally, there are numerous defects (dirt/dust) in the paint, the front bumper was not fitted correctly, and all of the paint has a very rough "orange peel" texture. Unauthorized bodywork was also performed far in excess of what would be considered reasonable (charging 3x more to paint a part than the part costs brand new). Contemporary Automotive also put two dents into my car. All of the inferior paint will need to be stripped off, bodywork repaired as needed, and parts removed and replaced. The work was professionally appraised by a qualified Maryland vehicle appraiser at a value of $770, after nearly 6 weeks at the shop, and the final bill exceeding $10,000. This was the worst experience I have ever had with my antique car, or a merchant in general. Please also see Angie's List for detailed photos and check the BBB before conducting business with Contemporary Automotive.

Great people and a really welcoming environment. From the moment I walked in, I felt comfortable…read moreand well taken care of. I worked with Keysha, and she was super kind, patient, and helpful the whole time she made everything easy and stress-free. What I liked the most is how they treat you like family, not just another customer. The whole team is genuine and professional. I'd definitely recommend this place to anyone looking for a car

I am extremely disappointed and angry at the way I was treated by IAD Autos. This dealership is a…read morecomplete scam. They sold me a car under the promise of a 20,000-mile maintenance warranty that was supposed to cover repairs, oil changes, and electrical issues -- but it was all a lie. After the first oil change, my car showed that the oil was still due. Then the check engine light came on shortly after. When I returned to get it fixed, they refused to cover it under warranty and charged me out of pocket. When I complained, I was treated with complete disrespect. Their secretary was rude, their staff was unprofessional, and no one seemed to care about what they promised me at the time of sale. I tried to resolve the issue again, and the staff got even worse. [One of their staff members shouted at me, got in my face, physically stepped on my foot, and tried to intimidate and bully me.] He cursed me out, disrespected me, and told me to get out of the office like I was trash. I have an amputated wrist, and I truly believe he was trying to take advantage of that to intimidate me. This was a disgusting experience. These people are not professional, not honest, and not safe to deal with. I will never forget the way I was treated. What they promised and what they delivered are two different things. If you care about your money, your safety, and your dignity -- STAY FAR AWAY from IAD Autos. The cars they sell are unreliable, their promises are fake, and their customer service is beyond terrible. I'm taking legal action and I encourage anyone else who has had a bad experience to speak up. Customers deserve better than to be lied to, cheated, and physically assaulted by staff. S I

Came here for service, basic oil change. Was super easy to schedule on their website. In terms of…read moresales here I've bought 3 cars here and I've been happy each time as they were reasonable with the pricing and made the buying experience not stressful. The service department here was great. Pulled up and got checked in right away. My service advisor Vitaliy was the best, very friendly and helpful. He is always my go to guy there. Made the process smooth and easy, they honored my coupon from Subaru America. They got my car in and out within 45mins for an oil change which was great. I will drive the extra 30mins to come here for service because their staff is great and I haven't have a bad experience in 12 years of coming here. If you have a Subaru come here for service or to buy one!

Had a problem and needed instant fixing because we are taking a trip tomorrow…read more They said, come in, we did, and were out in an hour. And such friendliness. Shout out to Kevin who is the best.