The doctor is okay, but the staff is really unprofessional at all!!! Trying to make appointment…read more the staff hang me up, try to call back it say the office is close. HOW CAN WE REACH THE DOCTOR WHEN WE CAN'T EVEN THRU THE FRONT DESK. Happen so many times, force me change the doctor

Been seeing Dr. Xu for 8 years now. Very pleasant physician. She's also my OB-GYN. She's very…read moreprecise with her diagnosis. Her staff are all nice except for the new ones. I changed my insurance 3X but made sure that Dr. Xu accepts them. My son and ex hubby is also her patient. She's our family doctor.

Worst reception in this clinic the employees rude to the max and cant answer calls and dont allow…read morepeople to use the bathroom and complain about food but there are no signs in the room very rude and lazy work

Definitely a great office and staff! I love having Dr. Samantha as my gyno! She will always make…read moreyou feel comfortable and answer any questions you may have with honesty and good intel. She's also very reliable and will always return your calls and voicemails! The receptionist are always so attentive and get the job done. You will always be taken care of here! I never had a bad experience and I liked it so much that I stood with them from moving from Forest Hills into this location a couple years ago. Even though Iam currently not a Queens resident I wouldn't want to change my gyno one bit! Love this office!

I honestly hate going to the doctor (who doesn't?), but my experience here was actually great…read more First off, the place is super clean and doesn't have that depressing "hospital" smell. The front desk staff were surprisingly chill and efficient--I barely had time to finish my paperwork before they called me back. I've been to places in Queens where you're sitting there for an hour past your appointment time, but they really seem to respect your schedule here. The doctor I saw was awesome too. They actually listened to my concerns and explained things in plain English instead of just rushing out the door to the next patient. It's a huge relief to find a spot that has all the diagnostic stuff in-house so you don't have to run around to three different labs. If you're looking for a reliable spot in Kew Gardens, this is it. Definitely felt like I was in good hands!

This office is wonderful! It's consistently clean, well-maintained, and creates such a welcoming…read moreenvironment. The team is incredibly helpful, professional, and always ready to support, making every visit a great experience. Highly recommended! The doctors and staff here are truly wonderful and great at what they do. I highly recommend this office to anyone seeking professional and attentive care!

Well established practice great experienced doctor. This is now my second visit and I plan on not…read moreonly coming back but bringing my entire family here. If your looking for quality care you must go to quality medical care.

Dr. Roth is an amazing caring doctor. He has been my doctor for many years and I cherish his…read moreexpertise in my medical care. He always greets me with a smile.

I just had to shout out my Dr. And his Staff! They are absolutlely Amazing! Everytime I show up I…read moream greeted with kindness and genuine "We are here to help you Attitude". Dr Roth literally listens to what I have to say, and assesses my needs to ensure me that "We are get through this together"! When I first went to him I was very attached to my Dr. Tadros, who also took the time to listen to me. When he Retired, I thought I would never find that kind of Patient Care again. Well, I did, and Thankfully so. With Insurance Companies, and now Drug Stores attempting to be the Physicians of Patient Care, it's nice to know there are still some choices out there. Did I mention that I LOVE my Doctor and his STAFF!!!! I DO! I DO! Simply the Best!!!

Awesome doctor. Clean space. Smells good. Friendly staff. Follow up with appointments and results…read more Professional and diligent. The only thing is the wait can be a little long at times. Otherwise this is a great doctor who is very concerned about his patients.

Dr William Lee is a kind, caring , gentle knowledgable , thorough,…read more well mannered man which makes him A Fine Doctor. He is an intergrative Dr with much knowledge behind his practice. You tell me, where do you find such a kind caring man with his medical credentials in this day and age in the medical system? You don't! Dr Lee surrounds himself with only kind caring staff as well. I am speaking about his Long Island Office which is where I see him. I cannot imagine any of his other offices being any different. I know my health issues are going to take time to find healing and I am grateful that Dr Lee is going to take that healing journey along with me, I feel like I am in good hands ...

Acupuncture! He came highly recommended, and his receptionist/ office manager was delightful!read more

Thanks to being a graceless galumph, I fell on Queens Boulevard last Friday, skinning and scraping…read moremy legs. Thank goodness Forest Hills and Doctor Lum were across the street! I hobbled over and with the help of Tiera, Erica, and Doctor Lum, my wounds were cleaned up and bandaged. I returned on Monday because a piece of gauze was stuck in place and it hurt when I tried to remove it. Tiera, Chris, and Shawna worked on my legs to dress my wounds painlessly ~ what a wonderful team! We've headed to Forest Hills Urgent Care when we need a doctor for years and I'm grateful to have them directly across the street.

Came in for cold sores, receptionist was very sweet. Doctor Waiho Lum left the door wide open…read moreduring my examination and let the entire office staff see my sores. I had to tell him to close it when he walked past the second time. It was a humiliating experience and a complete violation of HIPAA laws and patient privacy. Please go somewhere else!! These people will embarrass you for needing patient care

The Doctor Inna Kigel is very welcoming, experienced, hard working and efficient doctor, the office…read moreis disorganized a little that is why I remove 1 star, appointment is feeling a little bit rushed and you see and feel other patients basically breath in your neck (lack of privacy and confidentiality). Doctor is trying to accommodate as many patients as possible but that causing issues with time management.

This review reflects more about the staffs who work there than Dr. Kigel herself. The staff do not…read moreknow how to practice confidentiality in their line of work. They ask patients to write then their weight and height on the sign in sheet, and disclose patient's blood work results in the waiting area. These were base on my own experiences. Dr. Kigel is a friendly physician. I wish Dr. Kigel would hire more professional receptionists or administrative aids.