Always friendly. They remember us from previous visits. Excellent customer service.read more

great customer service. there to help you how ever you need. would recommend to everyoneread more

Tim was one of the nicest people we've done business with in a long time! Called for a quote and…read moreavailability at 12n on a Saturday hoping to clear junk from a vacation property over the weekend. Tim gave a fair quote after we sent him a few pictures and fit us in early Sunday morning! Highly recommend his services! Prompt and excellent customer service.

They were scheduled to arrive at 8:00 am, didn't get there until 9:20! No call or warning, just…read moredidn't show up. We had to call to find out where they were. The crew was 2 young men who had obviously not been trained well. We had worked very hard prior to their arrival to separate the donations from the garbage...didn't matter, they threw it all away! They charged $350 per load to the landfill and made 2 trips because they brought a small trailer! Then charged $275 for the load going to be donated. Tim was flippant when discussing the job in the phone. If I had been the one making the final call, we would not have used this company. I will definitely not choose them in the future for any of my needs!

I had excellent customer service and a great experience with this storage facility. It's very clean…read moreand easy to move my RV around in. ;-)

(This review is only for the service department, I have no experience with sales.)…read more I had purchased a travel trailer in Boise and was told by the dealer that I didn't need sway control because it was a small trailer. I pulled it as far as Yakima with my equally small truck, fighting sway the whole way. I managed okay, not great, but okay, until I hit the wind. I could barely stay on the road, so I pulled off and started calling around to see if anybody could help me. I called these guys and after hearing my story, Troy in the service department said if I could be there when they got back from lunch they'd put sway control on for me. Everyone there was amazing. So kind and helpful. Eduardo, the technician who installed my sway control, went above and beyond to make sure I was safe on the road. They even ran to the store to buy some bigger hooks for my breakaway chain. He checked my tire pressure and lug nuts. He explained how everything worked, even things not related to what he installed. Troy was also very kind and patient with my inexperience and lack of confidence pulling a trailer. He went above and beyond making it easy for me to get out of their lot and even waved goodbye as I left. I seriously wanted to bring these two guys home with me. I don't think my husband would have appreciated that though so I left them there for now. (I'm still considering going back to get them...) I don't know if sales is anything like service, but the service department knows what customer service is about. I'd give them 10 stars if I could!

I set an appointment two weeks in advance and arrived at just after their 8:30am opening…read more I needed a leveling jack replaced with a new jack I already had. Upon arrival I asked for a quote and a time of completion. Was told about an hour work time and $140.00 quote. They kept my RV all day when he said it would be about an hour. With a 2 week in advance appointment I should have been the first rig worked on that morning. When I received the bill it was over $400.00. I told him he quoted me $140.00 for an hours worth of work. He gave me an OH this can't be right. He then changed the bill to $140.00. SO BEWARE, THEY WILL RIP YOU OFF IF YOU DON'T PAY ATTENTION. Make sure you get a quote and working time line. Because they will jack up the price and try to rip you off and charge you for work and time they don't do!

I cannot say enough nice things about my experience with Auto Art! Mike, Irma and Emily did an…read moreamazing job getting me in their for an estimate, getting the parts in and getting me scheduled for my repairs. My truck was in the shop within a week and the repairs were completed before the estimated repair date. I went over the work with a fine-tooth comb (because that is how I am) and the work was flawless. I highly recommend Auto Art to anyone needing damage to their vehicle repaired.

Overall a very good experience. The repairs to my vehicle was excellent!…read moreEmily was so helpful and very friendly, helped me get my insurance issues fixed which was amazing. Irma was also very helpful and knowledgeable. She went out of her way to contact me personally to keep me informed. If you need car repairs I highly recommend!

I've used storage units in many places over the years. Yakima Mini Storage has 3 locations very…read morenear each other. I had a small unit at the 48th Ave location a few years ago and currently have a larger unit at the 58th Ave location. First of all, a person answers the phone when you call or if you leave a VM your call gets returned very soon. Each location has an office so someone will meet you where you wish to rent a unit so you can see it before committing. They are very professional in that you fill out paperwork, have insurance to cover any losses and have security cameras covering the whole area. They supply the lock ($10 charge), which is placed in an area impossible to reach with bolt cutters. The units I've rented have been very clean. Some units have lighting and some don't so it's good to ask about that if it's important to you. Angie and Bo are very pleasant and helpful with any inquiries. The security is top notch.

All American Self Storage in Yakima WA is great! The on site manager is just the kindest, most…read morehelpful woman!! We were there on a Saturday, when the office was closed, and were struggling with our code. She noticed and came out to see what the problem was. She could see that we had the correct code (but had forgotten the # and *), so she went inside and wrote everything down for us and brought it back out. Our experience with this business has been nothing but positive over the last 15 years! Thank You!!

My wife and I were traveling from California and had an unexpected emergency with our tow bar. Jim…read moreand the guys were the only place in town who could help us out within 24 hours. They were very helpful and ordered me a new tow bar and the next day I was back on the road. Very good people from the staff ordering my tow bar to the guys especially Jim. I highly recommend if you have any problems in Yakima to stop there. Five stars!

My wife and I were recently on a trip when our water pump quit working. Aubrey's was the closest RV…read moreshop so we called them. Extremely nice on the phone and told us they had common models of water pumps in stock. We decided to drive to their location. They had the replacement water pump in stock. We explained we were on a trip and asked if they could possibly have a technician install the water pump. They were able to accommodate us and got our RV in right away. Everyone was extremely friendly and helpful, from the parts person to the very nice lady that was able to get us in on short notice. They let us bring our dog inside while we waited. Everyone we talked with was very friendly, and our dog got a lot of attention. From the time we pulled in, to pulling out with the new water pump installed was only about an hour! Aubrey's is a hard-to-find gem. I understand completely why they have been in business so long. Great people and service. Highly recommended.