Took our Cub Cadet in with engine trouble. They had it diagnosed in 30 minutes and it was under warranty. They had to order the parts and had me mowing again in a couple of days. read more

Refused to deliver a push mower for me. I'm 5'2" 120 lb 55 year old woman whose husband works out of town. I was told they would deliver a riding mower but not a push mower! And I live 5 miles from them!! Makes no sense! Customer service stinks! Politely told them I'd take my business somewhere else and walked out! Came home and ordered same mower online and will be delivered in 2 days!! read more

I ordered over 500.00 dollars in parts from this company. Apparently I'm being told I ordered the incorrect kit , since my air filter was wrong . They wanted 20percent restocking fee for me to swap out a filter . It's a normal stock part . Unreal . I've ordered the last part from this place ! read more

Bought my Bad Boy From Yard Power,. Wonderful Mower, lasted 7 years no major trouble. Then wouldnt idle up full power. Told me dirt was in the engine. Would be $2500. to repair. Gave it to my yard man. Bent rod cost $30.00 to repair. Yard Power thank you for your pis-poor service, just trying to get $2500.00 more out of me. Buyers Beware. They are not honoest, or trustworthy. read more

Buyer beware!!!! Yard Power does not stand behind the mowers they sell. Our 8 month old mower needs a new motor and they are refusing to cover it under the warranty. Not only will they not repair it, but the mower left their shop today in worse condition than it was in when it was dropped off. read more

I have a Bad Boy mower and have ordered parts from this company in the past. They recently sent me an order with the incorrect parts and refused to acknowledge their error and said the only way they would accept the parts return was for me to pay for shipping and accept a 20% restocking fee. I showed them side by side pictures of my old replacement part alongside the new parts they sent me, which clearly showed they were different. They told me that I must have gotten my old parts somewhere else and that they were incorrect. They showed in their system that I had ordered these same parts in the past, but refused to believe the ones in the picture were these old parts, which they were as this is the only place I ordered parts from - used to order from. I will never purchase from this company again. read more