Terrible customer service. The receptionist was very rude. Then the sales tech did not call back…read morewhen he was scheduled too. I called back and again, the sales tech was very rude but did schedule a call. He did not show up. I called back this morning to inquire as to why he did not show up for a scheduled call. They have no record of our business calling. Very poor customer service. We will be paying another company a bunch of money to fix the door instead. Do not recommend this company to anyone who actually wants work done!

Weekends they charge $400 just to out to your home to LOOK at the problem! OUTRAGEOUS! Especially…read morewith people loosing their source of income with covid. They were not accommodating with their times either, 7:30am to 4pm? Really, all the before work times are taking up quickly and who works till 4pm? 9-5pm is the working persons schedule. THIS PLACE IS A MONEY GRAB at $400 a visit. I found a company in Fonthill willing come out at $95 for the visit and had accommodating hours, all the way from Fonthill to help me out, while this company is 4 blocks from my house at $400 a visit. UNBELIEVABLY a money grab. There are other companies out there who are just as well established at a decent price point. Look around before you call this company. PS I am in Niagara Falls, Ontario Canada, not California.