I'm really glad we chose to shop at Living Spaces--especially because we purchased the protection…read moreplan. It turned out to be 100% worth it. Our girls accidentally got nail polish on one of the chairs, and the warranty app was incredibly easy to use. The whole claims process felt almost too good to be true--it was smooth, fast, and we received consistent updates throughout. That said, the in-store experience has been a bit inconsistent. At times, it feels like some employees avoid eye contact and aren't very eager to help, which can be frustrating when you need assistance. However, I really want to recognize Jacquees for his outstanding customer service. He was confident, reassuring, and genuinely helpful throughout our visit. He went out of his way to assist us and made a big difference in our experience. Unfortunately, when he asked a manager a question, her response came across as sarcastic and dismissive in front of us, which was disappointing--especially since he was clearly doing his best to help. Pickup was another mixed experience. I understand the process, but I did wish there was a bit more flexibility. I only had one accent chair to load, but I had to wait about 10-15 minutes while two employees assisted another customer with a large sectional. It would have been nice if someone could have quickly grabbed my item instead of making me wait. Overall, I'm very happy with the quality of the furniture and especially the protection plan. And again, huge thanks to Jacquees--he truly stood out and made a lasting impression.

We purchased two couches from Living Spaces when we bought our new home and, unfortunately, our…read moreexperience after the sale was very disappointing. The sales associate who helped us was friendly and seemed knowledgeable. He repeatedly explained the 5-year protection plan and specifically told us that the ONLY thing not covered was dog chewing. We were excited about that because we have dogs and chose the higher-performance fabric. During checkout, I noticed only one protection plan listed on our purchase and specifically asked if both couches were covered. He assured me they were and that the plan applied to the entire purchase. Within about a week, the fabric on one of the couches developed several snags ranging from about 1/2 inch to 5 inches long. The damage came from normal use--jeans rubbing on the fabric and our dogs jumping off the couch, causing nail snags. When I tried calling the protection plan phone number, I repeatedly selected the correct options only to be told that no one was available, despite calling during the hours the automated system stated representatives were working. My husband and I eventually went into the store for help. That's when we were told that only one couch was actually covered and that dog scratches were not covered under the protection plan anyway. We explained that the sales associate had very clearly told us otherwise and that we had specifically asked questions about both the coverage and the number of couches protected. The associate helping us at that time told us the original salesperson was no longer with the company due to similar situations. We asked if the protection plan could be added to the second couch since the mistake was caused by misinformation from Living Spaces. We were told management would contact us. After more than a week, multiple follow-up emails, and repeated check-ins, we were ultimately told that coverage could not be added. What is most frustrating is that Living Spaces acknowledged the salesperson was no longer with the company due to similar issues, yet the burden of that mistake was placed entirely on us as the customer. In my opinion, it is the responsibility of a business to properly train its employees and ensure they are providing accurate information. If an employee repeatedly makes mistakes significant enough to warrant termination, customers should not be left paying the price for misinformation they relied on when making a purchase. Between the fabric snagging so quickly, the difficulty reaching anyone about the protection plan, the misinformation during the sales process, and the lack of resolution afterward, we were left extremely disappointed. We love the look of the furniture, but the quality, customer service, and handling of this situation did not meet expectations. Unfortunately, I would not recommend Living Spaces based on our experience.

They repaired my two Chinese rugs around 10 years ago and they're still holding strong. Highly…read morerecommend.

I had been looking off and on for two years for 3 different area rugs for rooms in my home. I…read morehadn't Found anything that interested me. When I went to Fresno Rug Center for the first time I was just amazed at the selection of beautiful rugs they offer. So many incredible hand made rugs that unique and special! The customer service I have received there from the owner, Fred and his employee, Daniel, was above and beyond any expectation. I found, with their help all rugs I had been searching for! Fred delivered my rugs and placed them for me at no charge and on his own time. I don't think there are many, if any business owners that do that anymore! So pleased with my purchases and the assistance I received at Fresno Rug Center. Highly recommend this store! You will Not be disappointed! My thanks to Fred and staff for the wonderful customer service and making my purchases a rewarding experience! Regards, Carol Hushaw

We are so happy with the products and services that we received from VRR Flooring. We had a…read morewonderful wool Atrium carpeting installed in my office and a beautiful Poetic Legend carpet (seaweed in color) installed in the bedroom of our NexGen Suite (ADU). They utilized high quality (Healthier Choice and Emerald Spillguard) padding. The products are fantastic! Our installers, Ricardo and Angel were outstanding. They moved and replaced all of our furniture using great care. They took great care removing room and closet doors. Their work around the baseboards was outstanding. There were ZERO seems in the room and that's due to them properly measuring and laying out our project. Michel was our sales/service rep, and he was a pleasure to work with. We highly recommend VRR Flooring!

I used VRR several times and had good experiences, so they were the first place I went for a new…read morecarpet project. Matt was exceptionally helpful -- again. He helped me select what I wanted (at a reasonable cost) and scheduled a delivery. James delivered the carpet and pad right on time. What a nice young man, and so professional. Then Horacio and Alex installed the new carpet and baseboards. They were so easy to work with -- accommodating all of my requests -- and they worked really fast without jeopardizing the quality of their work. The whole project just flowed and the new installation looks amazing. Thanks VRR. I'm a happy customer!!

This is my all-time favorite store in Fresno.The manager John and his staff are the best they go…read morebeyond there work ethic and help me with all my product needs. One incident was when I was shopping for a present for my son and they show me a few items that would help me put together for his gift. The lady's name was Becky. As for the store, it is always fully stocked and they, I love all their displays to show their products. Sometimes they have their specials which I really like to 50% off to 30% off parking is plenty full. Everyone should check out the store for unique items. Also forgot to tell you they are dog friendly too.

I recently dropped by this World Market location while walking around the River Park shopping…read morecenter. Like many other reviewers, I primarily shop at World Market for their selection of reasonably priced interesting and international snacks. On this particular occasion, I purchased a Fanta "exotic tropical soda." $3 for one can of soda is a lot, but I was reallllly thirsty, and it was "exotic." It really is probably my favorite flavor of tropical soda I've ever tried. The store location was clean, well lit, and well organized. It was easy to find what I was looking for, which was the selection of international drinks on the back wall. Other than Fanta, World Market also carries all kinds of chips, cookies, crackers, candy, condiments, and small snacks from all around the world. The clearance section was much smaller than the one in Folsom. I'm not sure if this was due to timing, or due to a higher number of customers browsing the clearance in Fresno. The checkout line was unbearably long, especially since I was thirsty. Not sure if they were short staffed or something. But when I got to the register, the cashier was friendly and everything. Overall good experience and I would check this location out again when I'm in the area again.

The rudest salesman ever. I was attempting to show him a picture on my phone of the color and…read morestyle of a medium size area rug. He wouldn't stop talking he just treating me like I was an idiot. No patience on his part. He asked "what do you want from me" I replied for him to stop talking for 5 minutes so I could show him what I needed. He continued the non stop talking now raising his voice and told me to leave. "Get out of my store" go buy somewhere else. I left. By the way I was his only customer. NEVER GO THERE!

I came in looking for a rug as I had purchased new furniture. I was able to negotiate the price…read moreand bring it down 30 dollars! I drove home and it did not blend well with my hime so I drove it back and exchanged for another. Then came back home and still wasn't happy with the color so I brought it back to exchange a 2nd time! They did it with no hassle and I showed them a pic of my home and they showed me to one that I fell in love with and finally was happy with my 3rd choice and was able to keep the same discount price! I highly recommend this place!

Buyer beware. I place an order for pool lounge cushions. I did not fit. I emailed them back to…read moreget a return. Zero response. There is no phone number to talk to an actual person. I have attempted to get a response multiple times and nothing. The BBB profile for Noble House Home Furnishings LLC shows: an F BBB rating complaints alleging lack of response non-accreditation by BBB. I will eat the cost of what I bought. But will never buy from a company that doesn't have online or live bodies to get assistance. Wish I would have read these reviews before.

Bought a loveseat several years ago and really like it so I found one in a different color recently…read moreat the same company and bought it. It arrived in pieces to be put together, and that was a huge chore. The first one arrived and all you had to put the legs on it and it's a smoother nicer looking piece of furniture than that arrived in pieces to be put together. Looks like they're maximizing profits by having the consumer put the thing together now instead of selling a nice looking solid one piece unit like the first one.

We were looking for a tall recliner to accommodate my husband's height. Dean listened and knew…read morewhere to take us in the store to find the perfect chair. He was clearly interested in meeting our needs and showed us all of the options available for the chair. There was no pressure, just friendly service. He went beyond our expectations with the delivery, too! The chair was delivered in good order and the delivery guys were very considerate and careful when bringing in the chair. We were very impressed with the service all around and the quality of the chair! It turned out to be on sale, so it was a great value, too! It was our pleasure to support a locally, family- owned business!

Nice furniture, quality brands. BUT not transparent on pricing, sales…read more RECEIPT does not show discount breakdown. No idea what the original price is. There answer is "it's all in the system" Since when do you go to a store and buy an item 20% off and the receipt just shows the sale price with no acknowledgment of the 20% off. Not sure I will buy there again.

I love At Home. They maybe a big pricy at full price but i love their monthly clean up for new…read moreitems. They have lots of saving deals. Their stuff is also hight quality too. This place is huge! It's the best and largest home decore store in Fresno. The service is a bit bummer though. You can rarely spot anyone in this huge store. Most of the time, they only have 1 cashier only.

This store was recommended by a coworker so I went on a Sunday morning in August. I was met with…read morethe biggest and best Halloween decor I had ever seen! I can only imagine what Christmas was like. The store was huge with decor and furnishings for every room in your home including all the outdoor decor and furniture you can think of. I was there 2 hours just strolling through every single isle and department. It's the old Kmart so you can imagine how large this place is and plenty of parking. Watch for the clearance isle in every section. There are lots of good deals. I highly recommend it. Lots to see and so many ideas to be had. The lines were short and quick. Chit-chatted with the salesperson and really enjoyed my morning.

We recently ordered furniture from Bobs Furniture in Fresno and could not be happier!…read more Jose V and his partner arrived on time and in about an hour set the bed, dining set and sleeper couch. Job well done

Horrible customer service. Bought a bed, arranged time and date at the store. They wanted to come…read moreat the time frame we are not home. Now they are pushing the delivery another week. Customer service line for 30 minutes with no response. And I paid for delivery. You guys need to do better.