Before driving 5 hrs to come buy a 2019 ford F350 Sherry had told me that "the engine is 100%"…read moreafter looking at the truck it shut off in the parking lot. I scanned the check engine light that popped up and found that the engines fuel system needed serious repairs. Don't trust these people over the phone. Go look at the vehicle with your mechanic. These guys are sketch and a huge waste of my time.

Drove from out of state to buy my first car here. Jen, Litza, Ricky, and Sherry were all amazing!…read moreThey gave me time to look over the car and checked in to make sure everything was good. Ricky was awesome and took me for a test drive. Nice small dealer that feels like family. The whole experience there was seamless!

Extremely unprofessional and disrespectful experience…read more We went in ready to buy (cash), but wanted to see the car first since they were about to close. The salesperson told the manager we wouldn't complete the purchase that moment. Instead of assisting us, they walked away and started talking about us. We clearly overheard the manager say, "If they're not buying today, f*** them. I'm not bringing the car out." That kind of behavior is completely unacceptable. We were serious buyers and were treated with total disrespect. We walked out. Take your business somewhere else.

mal servicio te corren el credito mas de 10 veces y al final te aprueban con una taza de interés…read morealtísima no se dejen engañar

My advice for anyone who look for a Good dealer to buy a car…read more STAY AWAY from O'Gorman I repeat Stay far away They took my car back after just 4 weeks even I made a 4,000.00 down payment in cash Just because my full coverage assurance change to a basic they disable the car at night while I was doing uber And they said they would took it back if I can provide a full coverage insurance They took it back and made me sign a voluntary repossession It's a bunch of criminals I hate this place for what they've done to me. My 4,000.00 plus 4 payment because I pay every week just gone like... mhn zero stars you are now being warned!!!!!!!!!!!!warning stay away from this place !!!!!!warning !!!!!!!!!!!!!!warning !!!!!!!!!!!!!!you are being warned !!!!!!!!!!!!!!!warning stay away !!!!!!!!!!!!!

0 stars ! I would stay clear. They don't help your credit & the tracker in the car disables the car…read moreafter 1 missed payment. God forbid something happens to you when they do this. They do not call you before disabling your car. They send texts & emails. The manager will call you a liar & the employees give false information. Where everytime you speak to someone you get a different answer. Very unprofessional! They were even worst during the pandemic! As for mechanics- they can't handle volume! They will definitely teach you everything you shouldn't have to deal with, with you car company!

Posted a car for $3k, contacted them, and now asking $17k. Once co fronted with the dirty trap…read moretrick, the communication stopped. Stay away!!!!

Price of car is price no hidden fees..no bait and switch,don't come to look at car then they say…read moreanother customer put a down payment on it.

Amazing, fast pace! Barols took care of me like always, trust him with my car anytime, anywhere…read morebeautiful chef kiss

Just bought a x3 bmw from Omar. The car drives really nice and it is on great condition…read more Omar was comprehensive and understood my needs. He also have other nice cars. Pass by and talk to him or assistant. I'm definitely sure, he will help you get a nice car.

thank you for getting me my dream car I will recommend you…read moreto all my friends and my family as well

It is lest then one half a star.there terrible in cells are in strip, explaining the policies, and…read moremaking sure that the paperwork are equivalent to those who applied to it.

I responded by text to a car ad on Craigslist "By Owner." The person who responded said the car was…read moreavailable, and gave me details. Being in Queens, I asked how far he was into NJ from me. He told me and we arranged a date for me to come to see the car. He gave me the address; when I looked it up I discovered it was a dealership. I texted him and asked why he was posing as an owner. He began to verbally abuse me, including cursing and telling me to perform sexual acts on him. I said I was going to leave reviews on Yelp and other social media platforms, and send screenshots of the conversation to the local news, and he continued with the cursing and sexual acts. I'm really still stunned that a total stranger and an employee of a business would talk to a woman or any person like this. It was very aggressive, I am shaken up, thank God I didn't go see this man in person. DO NOT PATRONIZE THIS BUSINESS.

I bought a black 2007 Pontiac G6 GT from them a few months ago and, so far, I don't have any…read morecomplaints. My insurance company totaled out my previous car and I needed a replacement. I couldn't afford a new one, at least not one that I would want, so I went to the internet looking for a used car. I found a number of places with nice cars, but some had reviews that convinced me to keep looking. I don't think I found any reviews on this one, so I figured I'd give them a shot. Looking at their inventory, and not wanting a luxury car that would be expensive to maintain, I settles on the Pontiac. It had a few dents and scrapes, but nothing that would really stand out too much, and it drove well. The CarFax was mostly decent and it showed that it was well maintained. I ended up buying it and, so far, I'm happy with it. I was treated very well. I don't feel taken advantage of. Okay, the car had 125k miles on it. It's used, though, and what's most important is that I'm happy with it.

Moe is the man, hooked me up with easy financing and sales team was awesome. Recommend these guys…read moreover anyone.

5/26/26 update. Agreement was reached in trust for a settlement early today and the registration…read morewould be taken care of. So I went with my lien fulfilled letter to the AZ MVD to get my title and they CANT ISSUE ME ONE. Registration and Title are on hold to issue to AZ because the title ends in PA, not NJ whom I got the temp plate for with Luxury of NJ. AZ MVD looked at the NJ temp reg, and temp plate and said--cant issue title, talk to your dealer. So what do you think now? Two deals made, trust broken 2x... Read on... Let me start that Im happy with my car! Then clarify the one star. Richard Hall worked with me to inform me well of the car and setup a remote car purchase with shipping to Phoenix, AZ initially and he did ok, some big problems but ok. Ive come to learn that he's a saint compared to the moral reprobates in management I got so tired of I told them to stuff their foisted release and $2250 order so I can tell this true story. It was well worth the $2250. Here goes. THE MANAGENENT HERE IS DESPICABLE AND NOT TO BE TRUSTED. I'll write the BBB next very soon also and yelp et al about this. After the loan/sale was setup even simple requests (like show me a photo of the 2 car keys included-took 9 asks to get that) and virtually ALL my requests for status/updates were either ignored or not usefully and verifiably and completely replied to right up to yesterday and today when all trust I had for Joe Kurayev the finance Mgr and Ignazio Iggy Giuffre went 100% into the toilet (twice--read on) I was worried too that as I noted before "that Ill actually get delivered what I paid for..." and my worries were 100% valid and justified. They claimed 7k of work was done by them on the car, but provided ZERO PROOF of that after my asking them both over and over. I got so stressed out about this sale to the point where I couldnt sleep well for days to a week and Im worried about how competent this organization is to complete this process with competent detailed professionalism and they deflected and contrived crap and prevaricated right to the end where they ultimatumed me $1750 for $6000 plus of services and repairs that the car needed on delivery or were fraud or were useless including a convertible with a convertible top that didn't work and a missing key I saw a picture of but wasn't delivered to me, and USELESS SONSIO WITH NO CONTRACT NUMBER and 499$ invoiced window etch that ISNT THERE AND was fraudulently documented as being done on 4/7/26, the day after the sale. They say they want to help and be transparent, but that is utterly false. They are bullies and they hide behind the line "if you're not happy we will buy it back/write you a check" which means really we will make you so miserable youll want to sell it back to you and it allows their dismissive prevarications and poor customer service to go on unchecked. Im leaving alot out too for brevity, but all Ive written is no lie but probable, except for the lies they spoke of course and didn't write because thats how cheats and liars operate and I was cheated and lied to abundantly. After I proved they were the oppressors and claiming victimhood falsely I slept the baby sleep of the just, even after realizing that to the end they were going to screw me these last 2 days. No payments have been made to me and the car needs 4000$ plus of repairs including an oil cap because the car shipped with the top of the oil cap open and oil spurting/spraying out and rear pads and rotors worn well past the indicator and rotors unturnable and a missing key. Thats what I got, and an ultimatum too-take the $1750 and sign a release or pound sand. Ill add photos later, that will be fun... Then yesterday in a final act of they just "couldn't leave it alone' just had to try to parthian-shot stuff in another term or 2 and break our agreement unilaterally--the management just cant help it, its in their nature--they offered a negotiated pittance of $2250 as a pittance to my 7000$ plus I noted that they screwwed me out of (the above and more...alot more) and tried, against our simple agreement they asked for, so Ibwas done and I told them to pound sand. The ultimatumers became the ultimatumees. So it cost me $2250 to REPOST THIS REVIEW ***with their additional malfeasance added***...if I took the $2250 Id have had to agree to a gag order, nice try, and the first term of the broken last deal was ME REMOVING THE LESSER-BAD review I had up. But I don't care, even $10000 wouldn't get me to take this down. So thats my happy true story So do you want to do business with management like this? You decide for yourself. I wish there was a zero stars option. Ive never had such satisfaction with $2250 in my life, finally they got what they sow...the truth is out.

We initially visited Metro Honda to check out a Certified Pre-Owned (CPO) CR-V, but were…read moreimmediately put off by a senior sales manager who was essentially selling snake oil. He claimed the car could be made "certifiable" for $5,000. It wasn't my first time buying a car, so I walked out right away. We stopped by Route 22 Honda without an appointment and were greeted by Juan David. We asked if they had any 2023 CPO CR-V EX-Ls available. He let us know they only had one on the lot and offered to show it to us. Unfortunately, we didn't like the color combination. He then checked their database and other lots for inventory that matched our preferences. Juan brought over a senior sales manager, Gio, who confirmed they didn't have the year and spec we were looking for anywhere in their system. He suggested considering a new CR-V instead. While we weren't planning to buy new, we appreciated the suggestion and were open to the conversation. What stood out was that neither Gio nor Juan pressured us or tried to push a sale. They were transparent about the out-the-door pricing and gave us a clear breakdown of the costs; no games or endless "let me check with my manager" delays. In the end, we purchased a brand-new 2026 CR-V from them. The price was fair, but more importantly, we were well taken care of. One thing I didn't like, though it's more about the dealership than Juan or Gio, is that they charge a fee for using a credit card. Covering credit card processing fees is part of running a business, and they shouldn't be passing that cost on to customers

Primera vez comprado carro y q mejor q SANTIAGO aclaro todas mis dudas e hizo q toda mi transacción…read morefuera toda una buena experiencia sin duda les recomiendo q llamen y pregunten por SANTIAGO no se van a desepc