Our experience with YDM Auto Transport has been absolutely HORRENDOUS and highlights the WORST KIND OF BEHAVIOUR in the auto transport industry. As a broker company, we prioritize professionalism and transparency, and we expect our partners to do the same. However, YDM Auto Transport completely failed in every aspect.
Here's what happened: YDM Auto Transport changed the price after picking up the customer's vehicle, putting the customer in an unfair and stressful situation. To make things worse, their team resorted to despicable tactics, harassing the customer and even threatening to take the vehicle to a storage facility unless the customer agreed to their outrageous demands. This isn't just unprofessional--it's outright predatory.
Their dispatch and driver were shockingly rude--not only to the customer but also to our representatives. This kind of behavior is unacceptable and reflects a complete lack of respect for both the customer and the business partnerships they rely on. We later discovered that this driver has a long history of complaints for pulling the same unethical stunts, which makes it clear this is not a one-time issue but a pattern of dishonesty and greed.
Because of YDM Auto Transport's actions, our customer wrongly believed our company was responsible for the price change, damaging the trust and reputation we work so hard to build. Companies like YDM Auto Transport give the entire industry a bad name and make it difficult for honest businesses to thrive.
If you value professionalism, ethics, and respect, do not work with YDM Auto Transport. Their actions are disgraceful, and they epitomize the very worst of what can go wrong in this industry. Save yourself the headache and choose a carrier that respects its customers and partners. read more